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Thank You Buyers and Sellers

By Jennifer Fivelsdal

Real Estate Broker/Owner with JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 10491201242

February 27, 2007 05:20 AM

As realtors we tend to remember the deals that go bad or a client's lack of appreciation.

Yet if you think about it there are many more who show their appreciation; and to all those buyers and sellers I want to say, THANK YOU! You brighten my day and inspire me to carry on.

I reflected on this, this past week. You see, a couple I helped find a house three years ago had a realtor appreciation day. Yes they actually cooked me lunch. This couple is still happy with the house, the area, and the realtor.

The time we spent together was used to discuss the existing real estate market, catch up on the most recent grandchild photos, gardening and just life in general. I left there feeling great, and I was motivated to go find more clients like this couple. What a difference from the clients who lack appreciation, never giving a thought to all the advertising dollars spent, the endless phone calls, the days you get stood up and most of all begrudging the commission negotiated.

Yes some clients do get it - realtors are professionals and our time is valuable.

To complete the week, I received a call from another past client who wanted to give me a referral. She said she thought of me right away and knew her friend would be in good hands.

So please join me in thanking all those past clients and prospects who really get it. Realtors provide a service which should be acknowledged and paid for.

We are not door mats.

Jennifer Fivelsdal - JFIVE HOMES REALTY LLC - 845-758-6842- jennifer@jfivehomes.com

www.jfivehomes.com or www.midhudsonhomevalue.com

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Leigh Brown

Leigh Brown & Associates, RE/MAX Executive - Charlotte, NC

CEO, Dream Maker - Charlotte, NC

What a great, positive story to share! That's proof of the value you provide in what could be just a cold transaction, when you build the relationship that spans so much time.

Feb 27, 2007 05:35 AM

Jennifer Fivelsdal

JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY

Mid Hudson Valley real estate connection

Leigh this once again shows how important it is to build relationship, I hate cold transaction, the human side is more meaningful to me.

Feb 27, 2007 06:06 AM

Diane Rice

Rice Prprty Mgmnt & Rlty, LLC, South Holland, IL - Lansing, IL

SFR, SRES, CNC

Wonderful Jennifer! To be appreciated means more to me than getting paid! Good client service! I commend you....it's what it's all about isn't it?

Feb 27, 2007 06:11 AM

Diane that is so true, I am not just doing this for the money, job satisfaction is what keeps me going.

Feb 27, 2007 06:52 AM

Teri Isner

Keller Williams Realty at the Lakes - Orlando, FL

GRI, CRS, CIPS

Absolutely ...we have a story we tell during the presentation that shares the positive behavior of a grateful client vs one that didn't have the word thank you in their vocabulary. They usually get the picture.

Feb 27, 2007 08:27 AM

Ava Anderson

A-Z Atlanta Realty - Snellville, GA

Selling Atlanta from A-Z!

Jennifer, it sounds like you had a wonderful impact on these clients. That's great that they showed their appreciation. I hope you have many more like this one :-)!

Feb 27, 2007 10:04 AM

Teri, that is a good suggestion, people like to force more on the negatives.

Feb 27, 2007 10:05 AM

Ava it is my wish that all of us will have more of these positve interactions with our clients.

Feb 27, 2007 10:13 AM

Joan Whitebook

BHG The Masiello Group - Nashua, NH

Consumer Focused Real Estate Services

I am been very fortunate in that most of the clients I have had stay in contact for many years. My very 1st clients - always remind me they are #1. I get lots of pictures of the kids -- and it is great that they stay in contact! It certainly makes all the long hours worthwhile!

Feb 27, 2007 12:55 PM

Joan that is so true, you become part of the extended family.

Feb 27, 2007 02:18 PM

Freddie Moorer

Weichert Realtors - Plainsboro, NJ

Jennifer, wonderful share. I believe you get what you give. I too have many long time clients that share photos and cards with me. I am with Joan looking around at these people who feel like family, make the long hours worthwhile.

Catch me here!

Feb 28, 2007 08:04 AM

Freddie this is the only way to build a business; maintain relationships with past clients.

By the way your site looks good.

Feb 28, 2007 08:27 AM

Lola Audu

Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI

Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Hi Jennifer,

This was a delightful post! What a Breath of Fraiche Aire...thank you for including our group in posting your article. Usually most of us think of Realtor Appreciation days from lenders or other affiliates with whom we do business...but when YOUR Client gives you a Realtor Appreciation Day, that is beyond Special! I join with you in being thankful for clients who...get it!

Feb 28, 2007 08:34 AM

Lola it feels good to be appreciated considering the time and effort that goes into selling or listing properties. I have some very special past clients.

Feb 28, 2007 09:48 AM

John Klassen

M & T Bank - Kingston, NY

Keeping in touch with all past clients is critical. Even if they did not have a great experience, sometimes it may not have been you. It may have been a life situation. A thank you card and a birthday card or a well meaning phone call and warm the relationship up after their situation is over.

Again...excellent post.

Mar 03, 2007 03:51 AM

Thanks John, I really like being in touch with my past clients

Mar 03, 2007 05:30 AM

Thank You Buyers and Sellers

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