3 Creative Ways To Engage Customers Through Social Media

Customer service can make or break your business. In this video, I will give you three tips for engaging your customers through social media.

Recent research from Twitter shows that 45% of questions asked online go unanswered. That's a lot of money being left on the table. More research shows that 50% of users on Instagram follow a brand, 60% say they first find out about a product or service through the platform, and 75% are most likely to take action after viewing an ad post. Engagement with brands is 10% higher than it is on Facebook.

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