OK, lets get Professional REAL .
Before I fell in love with real estate, I was in the corporate world. (Commercial insurance to be exact) There was an unwritten set of expectations and I assumed that those expectations would translate to the business world of real estate. I was mistaken, and that is my pet peeve.
1. It is not OK to show up 20 minutes late. If your car gets struck by lightning, or an alligator eats your leg, you must call to say that you will be 20 minutes late. If you know ahead that you can't make it, common courtesy means you must call. (or have the ER staff call)
2. It is not OK to start the __ (meeting, class, lunch) 20 minutes late because of “real estate time”
What even is that?! If you start late, you train people to come late and that perpetuates late. Start right on time, hand out awesome information in the first two minutes and tell the stragglers sorry. Next time they will be on time.
3. Turn your phone off. When you are face to face with someone or in a meeting, be present. It is reasonable to not answer for an hour. We can hear it vibrating, and why are you looking at your lap?
4. It is reasonable to not answer for an hour, but It is not OK to never answer. When I have to call (text, email) everyday for a week to get a response, I already don’t like you when we finally connect.
5. Dress like somebody is watching. You wouldn’t show up at a board meeting wearing a tube top and flip flops so don’t take the professionalism out of my industry by showing up at the office like that. Dressing appropriately gives respect to you clients and your peers. It proves you are showing up as your best self inside and out.
Richard Steele said that "Etiquete is the invention of wise men to keep fools at a distance". Basic business etiquette is not only important it is noticed. Step up to the plate
"Manners are a sensitive awareness of others,
If you have that awareness,
you have good manners no matter what fork you use." '
Emily Post
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