Get Real: Is Being a Real Estate Agent Inconvenient For You?

Real Estate Agent with Long and Foster REALTORS®, Gainesville, VA VA License # 0225089470

Get Real:  Is Being a Real Estate Agent Inconvenient For You?

When I saw that Kathleen Daniels had a contest going in April asking for our biggest pet peeves in the industry, I found the hardest part was picking just one.  Then I realized that many of my pet peeves can be lumped into the category of real estate agents not taking their job that is my major pet peeve.

As someone who truly values their real estate license and does everything in my power to elevate the profession, many times I feel I'm pushing a boulder up hill in my market.  Shoddy practices of agents who seem burdened by the duties that comes with representing a client seem to be a daily occurrence.  Here are a few of the bg things I've come across in the last two months:

Listing Agent hasn't renewed their Sentrilock membership and can't put on a proper lockbox.  Key was left in a mailbox in a crime ridden neighborhood.  Mind you, dues at that point were two months past due.  Absolutely shameful.  If you can't afford to be in the business, get out!

Buyer's Agent (Mr. Big Shot) calls and expresses to me how busy he's been the last month.  He has gotten five houses under contract,  needs to take the weekend off.  Mr. Big Shot wants ME to take his clients to a listing of mine that has been withdrawn.  I explain the reasons why, but Mr. Big Shot was so busy not paying attentionso  he got the very simple reason WRONG.  That simple reason was my clients couldn't afford to sell so they can't take the lowball offer his client wanted to write.  Yet, he insists he wants ME to show HIS client the house.  No, no and NO.

Listing Agent sends me a ratified home inspection removal addendum and says, "But my sellers aren't doing the fireplace."  Meanwhile, there it is in black and white.  They have agreed to it.  Is it any wonder agents are picking up credits for things at closing when they advise their clients to sign a document that is NOT what they wanted to agree to?  

In a similar situation, a different Listing Agents sends me a contract with a change made by his seller, but not initialed by my buyer.  It was a changed taking out an inspection.  He literally said, "I feel like we're ratified, so you don't need to have your buyer initial that."  So real estate is based on feelings now?  Oh I don't think so.

Buyer's Agents has a full-time job and buyers that are looking about an hour away from his locale.  He wants me to give him a code so his buyers can see the house.  When pushed, he admits he won't be there. "But the house is vacant.  What's the big deal?"  Are you serious?   Not happening.  Get your butt out here and show it to them.  I'd already taken through once when they gave me their best doe eyed expression and said they had no agent.  Well, it turns that do, but not one that's worth a hoot.

I could go on and on.  If you aren't going to take this profession seriously, don't bother getting a license.  It isn't cheap to be in the business, and it certainly isn't convenient if you were looking for flexibility.  And it's not a fly by the seat of your pants kind of gig.  You are representing someone's best interests.  Act like it.  Know the contract.  Know when something is ratified.  Protect your client's property.  If you can't do those things, don't expect the rest of us to respect you.



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Kat Palmiotti
Grand Lux Realty, 914-419-0270, - Monroe, NY
The House Kat

Oh my, a key left in a mailbox and an agent who wants you to give her the lockbox code. Yup, these would be on my pet peeve list as well.

Apr 10, 2017 03:17 AM #20
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Oh it's so good to know I'm not alone!!!!!  Great post!

Apr 10, 2017 05:02 AM #21
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Please inform Long & Foster that I said you are a keeper........

Apr 10, 2017 06:44 AM #22
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude - Carlsbad

Chris Ann

I've seen plenty of the same issues, and more, as we all have over the years. Thankfully in recent years there have more of the good ones than the bad.

Sadly consumers don't know any better so they are not holding their agent to a higher standard.


Apr 10, 2017 07:02 AM #23
Mick Michaud
Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107 - Granbury, TX
Your Texas Lifestyle is Here!

Except for educational requirements, there are no other "professional behavious" requirements to get in or stay in the field.

Apr 10, 2017 07:10 AM #24
Macy Babb
Re/Max All Properties Realtor - 404-234-6166 - Cartersville, GA
Realtor, SFR, HUD/REO Certified

I am pretty sure I have seen all these as well... I refuse to be one of "those" agents and am amazed all the time what I see and hear about "those" agents


Apr 10, 2017 07:43 AM #25
Paul Durry
Premier Real Estate of Lawton - Lawton, OK
Broker Associate, CDPE, CIAS, CHMS

Great! The one that really steams me is, where the agent wants you to show their client, but can not understand why you will not. Also where Sandy and Norm above mention the combo lockboxes. These are in my opinion agents who have no respect for there clients property. I have seen agent just give the combo out to anyone wanting to get into a property....disgusting!!!

Apr 10, 2017 08:40 AM #26
Amanda Christiansen
Christiansen Group Realty (260)704-0843 - Fort Wayne, IN
Christiansen Group Realty

I don't think any of this is going to go away.  It is frustrating and we've experienced some of the same things.  As easy as it is to get a real estate license makes anyone think they can do it.  

Apr 10, 2017 03:55 PM #27
Stavrula "Sam" Crafa, RNC,GRI, CDPE, PSA
Future Home Realty - Seminole, FL
Providing the integrity and service you deserve.

As I was reading this post, I couldn't help but laugh Chris Ann Cleland  because I have either experienced what you wrote about or I could definately see it happening. What are people thinking ?? Real estate is an expensive hobby to get into if you're just doing it as a hobby. Be professional with integrity or get out of the business and save yourself some money. Those agents are making the rest of us look bad. 

Apr 10, 2017 07:39 PM #28
Melissa Spittel
Coldwell Banker Residential Brokerage - Westminster, MD
"Achieving Results Together "

You bring up some great points Chris Ann Cleland . In my area, there are many full-time agents who are mostly professionals. However, there are also some lazy ones. Same holds true for the part-timers who have a full-time day job but are attempting to transition into real estate. There are plenty of agents who give real estate a bad name. At the same time, there are those who have been in the business a long time. There's a reason why they have sustained themselves in the business a long time. 

Apr 10, 2017 08:23 PM #29
Bruce Minter
The Real Estate Group - Virginia Beach, VA


Apr 10, 2017 10:59 PM #30
Terry McCarley
REMAX Realty Team - Cape Coral FL - Cape Coral, FL

Great post!  I have ran into these same issues other than the key  in the mailbox. When I had the key issue the listing agent told me it was under a rock on the porch.

Apr 11, 2017 05:05 AM #31
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Congratulations on the feature Chris Ann Cleland , yes, i see some of these and some more than once. It always bothers me too.

Apr 11, 2017 06:36 AM #32
John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL Real Estate GRI, SRES,GREEN,PSA

A post I wish could be read by every agent.

I does seem that there are agents who consider doing what is best for the consumer to be inconvenient. But then you see them posting all over FB about the ball games and bars they have enjoyed over the past week.

I think you resonate with a lot of agents who do care.

Apr 11, 2017 07:52 AM #33
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I have run into some (lazy?) agents who couldn't submit a legible contract (but had great offers) or those who couldn't respond in a timely manner, but after I sat here and thought back over the years, for the most part, I have been very lucky to work with pretty top notch agents.  The agents who bring you a bottle of wine to celebrate a truly smooth transaction.  But I have heard the stories...

Apr 11, 2017 11:34 AM #34
Adam Feinberg
NYC Condo, Co-op, and Townhouse specialist

While a $300k apartment in Manhattan is not likely to get much attention from the brokerage community, last week I saw a posting for an apartment where the copy was just 1 word (Beautiful) ...reallly???!!! It might not be a luxury listing, but your seller deserves more from the listing than that.

Apr 11, 2017 11:55 AM #35
Dörte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Chris Ann,

You had me crying with laughter here. When I was a new agent, these things baffled me, because they would not occur to me, but different strokes for different folks. I am with you on the "no, no, no & h--- no!

Apr 11, 2017 01:29 PM #36
Beth Bromund
Coldwell Banker Weir Manuel - Rochester, MI
REALTOR (248) 651-3500

A house I showed this past weekend was completely unlocked.  There was a key in the lockbox, but both the front and back doors were unlocked. 

Apr 11, 2017 07:31 PM #37
Vickie Teel
Allison James Estates & Homes - Punta Gorda, FL
It's all about YOU!

Great post Chris Ann Cleland - I'm sure most of us have seen one or more of these issues.  Some days all I can do is shake my head and wonder why.  Today I got a beautiful, clean, most recent contract used, offer on a new listing of mine with all required addendums and I said a grateful prayer because it was an exception to most of the offers I get. 

Apr 12, 2017 07:57 PM #38
Kasey & John Boles
Jon Gosche Real Estate, LLC - - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

What is sad is that your examples are your real examples, but it's even more sad that many of us have had similar experiences and nodded all the way through your post.  Giving buyers keys to get in themselves....NOT OKAY but we do see it and catch agents doing it, sadly.  Full time job and/or not available to work with/for their clients...see that A LOT....sigh.  Agents not understanding that a written contract is a contract, but that if changes are made they have to be agreed to by both parties...I am a little stunned that one agent said "but they won't do that" when it was agreed to in writing and "I feel like we're ratified, so you don't need to have your buyer initial that" when a change was made....SERIOUSLY?  No.  Just no. -Kasey

May 01, 2017 10:41 PM #39
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Chris Ann Cleland

Associate Broker, Bristow, VA
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