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No, web visitors won’t read a whole page of copy – unless…

By
Services for Real Estate Pros with Marte Cliff Copywriting

The battle between long copy and short copy will probably still be raging when our great-grandchildren are adults.

Some say you MUST have 2,000 words if you expect Google to find you. Others say that web visitors won’t read more than 200 words. Both theories have been proven wrong – over and over again.

I sent a bio to a client a week or so ago and he wrote back to say it was way too long (at 400 words) because people only have a 9 second attention span. I disagreed, but "The customer is always right."

The truth is – there are reasons why people stop reading after just a line or two – and of course there are reasons why they WILL keep reading.

I’m not a fan of long copy, but when The Flooring Girl publishes information about flooring, I will likely read 2,000 words – or more. I read Debbie’s posts for two reasons:

  • I’m interested in the topic.
  • She presents it well.

If she rambled around, repeating herself and adding fluff just to increase the word count, I wouldn’t read it and I doubt if you would. But she doesn’t do that. She introduces her topics in a manner that tells me I want the information she’s going to share. Then she breaks it all up with photos, sub-headings, and breaks that present her paragraphs in “bite sized” pieces. And of course, each paragraph conveys good information.

The same can be said for the marketing messages I get from Bob Bly. His daily emails are seldom shorter than 500-600 words, and I read them all. Why? Because he's telling me things I want to know, he presents his ideas in a readable format, and he often illustrates his points with stories.

What people won’t read:

Today I came across 30+ agent bios that would substantiate my client’s claim that “no one” would read failure stampa 400 word bio.

To back up for a minute - Creating that first introductory sentence in a real estate bio is sometimes tricky. Thus, I occasionally go out surfing to look for new ideas and inspiration. Today was one of those occasions, and I was startled by what I found.

A search for agent bios took me to several sites that offered samples of “Dynamite bios” and “Knockout examples.” I didn’t find any knockout examples, dynamite bios, or intros that sparked ideas, but I did see examples of how NOT to write bios.

Some were as short as 200 words. Some were more than 300 words. NONE had any paragraph breaks. On top of that, the intros were boring, and some had garbled sentences.

Will anyone read those bios? I suppose some will, but I sure wouldn’t.

It does bother me that some will see those examples and the words "from experts" and believe that they should follow that lead.

My take on length: Whatever you write needs to be long enough to say what needs to be said – without adding fluff or filler.

As long as you keep the reader’s interest, they’ll keep reading. If you bore them, or make your words difficult to read, they won't. 

Laptop and Coffee Image courtesy of punsayaporn at FreeDigitalPhotos.net

Failure stamp courtesy of stuart miles at free digital photos.net

Comments(34)

Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Marte Cliff "Some say you MUST have 2,000 words if you expect Google to find you. Others say that web visitors won’t read more than 200 words. Both theories have been proven wrong – over and over again."

Right on target - and - re-blog!

Apr 21, 2017 04:52 AM
Marte Cliff

Thank you Tony and Suzanne Marriott, Associate Brokers 

Apr 21, 2017 08:25 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
CEO of Vision Drive Realty - Coastal San Diego

I also think format, font size and photos matter in a post. Long run on paragraph roll my eyes in contempt. A meandering of smaller paragraphs and appropriate graphics work well for me and of course it has to be well written.

 

Apr 21, 2017 05:03 AM
Marte Cliff

I agree Thomas J. Nelson, Realtor, CRS Anything that makes it difficult for your eyes to track on a screen is going to chase readers away.


Writing an entire page of 200-400 words with no paragraph breaks is just insanity.

Apr 21, 2017 08:26 AM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Save them money, time, frustration and you will have a friend as strong as the cat when they hear a can opener whirling and fresh fish is about to be served up.

Apr 21, 2017 05:25 AM
Marte Cliff

Andrew Mooers Or a dog when he hears the cookie tin rattle.

Apr 21, 2017 08:27 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

This is a good subject to explore. Setting up a subject, making a point of it and then submitting it to others is the very heart of marketing, public relations, blogging and sales.The enemy of all? Attention spans. Second up, Topics. Thats why you see a lot of sex  along with the word free making the rounds. Good post

Apr 21, 2017 06:24 AM
Marte Cliff

So true Richie Alan Naggar - Right now the TV and Internet are boiling over with the Bill O'Riley sex scandal. Sad that they don't have something better to discuss.

Apr 21, 2017 08:30 AM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

If something is interesting I will read it, pages of the stuff, but if I feel they are repeating themselves, I'm gone. The same if I feel a writer is trying to blind me with tons of technical stuff which I don't need to know,but makes the writer feel clever. The old adage keep it simple.

Apr 21, 2017 07:36 AM
Marte Cliff

Nick & Trudy Vandekar I used to try to read those long posts by some internet marketing guru (whose name escapes me right now).


I know it was probably good information, but it was so long, so involved, and so technical that I finally unsubscribed.

Apr 21, 2017 08:32 AM
Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

Marte, I always enjoy reading Tom Clancy novels.  They're never short, but they're engaging.  I don't worry about the length of my blog posts.  Some (okay rarely) are under 300 words, some go a bit longer.  But I also don't seek to write 1000-2000 words or more unless it's something really critical that the consumer needs to thoroughly understand although even then I'm likely to break it up into a series (e.g. the steps of building a patio home).

Apr 21, 2017 08:03 AM
Marte Cliff

Liz and Bill Spear I just don't pay attention to the word count.

Apr 21, 2017 08:33 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Marte, you sure know about writing effective copy! If someone fails to capture the consumer's attention right away, they move on quickly. I like the short and to the point approach the best!

Apr 21, 2017 09:34 AM
Marte Cliff

Wanda Kubat-Nerdin Most of the time I also prefer short and to the point. However, a good story will keep me reading much longer!

Apr 21, 2017 11:24 AM
Lisa @ Chime Technologies
Chime - Phoenix, AZ
We market for agents, build CRM and tools. Ask me!

Hey Marte! Congrats on the featured post. 

Google is always changing their algorithm, and there's a lot of 'faux-science' when a change is announced  or discovered. I too have read the 2000 word/long form best practice which contradicts what another SEO influencer says in another article!

As long as the content provides value (and has great pacing and flow), the length shouldn't matter. But for bios, I do believe shorter is sweeter :)

Apr 21, 2017 10:49 AM
Marte Cliff

Hi Zach @ Chime Thank you. And thanks for stopping by.


As for all that Google advice - I don't read it any more.  I just write and try to remember to use keywords.


I believe a bio should give a clue into an agent's way of doing business, and I think it should offer something on the personal side that lets the reader identify with the agent. So - while it doesn't need to go on and on and on, it needs to be long enough to meet those goals.

Apr 21, 2017 11:19 AM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

You are so right.  I've written some really lengthy stuff that I continue to be contacted after people read it.  Quarterly and annual market ... deep into what the numbers mean are some of the ones that let people know that I know how to help them.  It's long and perhaps to some boring material, but to a buyer or seller in my market neither would find it boring. I know, because they say so when they call or email.

Apr 21, 2017 11:27 AM
Marte Cliff

That's it Tammy Lankford, if you want the information and it's presented in a clear, easy to read manner, you'll read it - perhaps more than once.


If you aren't interested in the material, or if it's confusing or difficult to read due to format, you won't get past the first line or two.

Apr 21, 2017 11:59 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Great advice on making a longer bio something that does hold attention.

Apr 21, 2017 12:17 PM
Marte Cliff

Chris Ann Cleland I don't believe anyone will be attracted to an agent by a bio that reads like a dry resume'. I also don't think they'll be attracted by the "boilerplate" stuff words you see on so many bios.


If you aren't going to make the agent stand out as an indivudal, why write it at all?

Apr 21, 2017 12:54 PM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Funny how you went out in search of the best & ended up with anything but. I'm going to say that the sweet spot is somewhere in the middle. I never read Debbie's posts because I feel like I've been put through a ringer. Because 'it has to be' doesn't make it good.

Apr 21, 2017 02:02 PM
Marte Cliff

Lyn Sims I'm interested in installing new flooring, so Debbie's posts are interesting and informative for me. If that's not your interest, then it would be like me reading about the nuances of fine art.

Apr 21, 2017 02:28 PM
Mick Michaud
Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107 - Granbury, TX
Your Texas Lifestyle is Here!

A good intro will draw them in to read more.  Presented in small, well defined pieces of information with headers helps with scanners looking for specific information.  If they see what they want, then they'll land and read. 

And you won't get everyone.

Apr 22, 2017 02:03 AM
Marte Cliff

No Mick Michaud - you'll never get everyone, but that's OK. You'll get the ones who are really interested in what you have to say.

Apr 22, 2017 09:01 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Marte, you are so right, if it is well written and worthy of reading, I will read also.   Congrats on the Feature.

Apr 22, 2017 06:44 AM
Marte Cliff

Thanks Joan Cox - the truth is, length doesn't matter as much as content and presentation.

Apr 22, 2017 09:02 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Likewise with videos... I hate to click on anything over 1 minute unless it's something I'm really interested in.  Therefore I'll keep my videos as short as I can.

Apr 22, 2017 01:19 PM
Marte Cliff

Georgie Hunter R(S) 58089 I've learned to ignore videos. The ones that are actual videos don't come in well on satellite Internet - they come in chunks. AND they use up way too much of that data I pay for each month. The ones that are someone talking with a hand writing what they're saying and drawing little pictures drive me nuts.


All I can think is "Get on with it, will you?"

Apr 22, 2017 03:00 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

I have such a short attention span these days and I have no patience for walls of words. The shorter the better in most cases for me. But I do agree with you that I will stick around and read a very long post or article if it's well written and the information is valuable to me.

Apr 22, 2017 01:55 PM
Marte Cliff

Sharon Tara Back when I was with animal rescue I had a couple of acquaintances who sent long, rambling "wall of words" emails.


I felt guilty, but couldn't force myself to read them.

Apr 22, 2017 03:02 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

It's all about the reader's level of interest.  Without that, you have nothing.  Thanks for another great post, Marte!

Apr 23, 2017 08:31 AM
Marte Cliff

So true Carol Williams - the first step is to present a topic of interest to the reader. However, I'll leave and look for the information elsewhere if I see a wall of words or if the writer starts adding fluff just to up the word count.

Apr 23, 2017 09:01 AM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Marte Cliff - this is what I also believe - if the topic demands length, please go ahead with writing a long blog post! People who are interested in the topic would read it for sure.

Apr 23, 2017 09:45 PM
Marte Cliff

I agree, Praful Thakkar - If you need more words, use them! At the same time, if you've said what you have to say, don't keep writing!

Apr 23, 2017 09:48 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Grab the intention and compile them or lose them in those couple of seconds. Just the way it seems to be

Apr 23, 2017 09:52 PM
Marte Cliff

Laura Cerrano We do judge books by their covers - and articles by their first sentence.

Apr 23, 2017 10:04 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

A really important topic is always taken seriously if the writer takes it seriously and get his or her point across. I agree with you, Praful Thakkar

Apr 23, 2017 09:53 PM
Jim Paulson
Progressive Realty (Boise Idaho) www.Progressive-Realty.info - Boise, ID
Owner,Broker

I need to go back and re-read my data on my website.  Or better yet, I should have you look through it and give me a proposal on updating it.

Apr 24, 2017 08:43 AM
Marte Cliff

Jim Paulson - I'm always glad to do that. In the meantime, we should all make it a habit to read our own websites, just to make sure they're easy to read - and to make sure all the links are still working.

Apr 24, 2017 11:16 AM