Lesson Learned - Tether that Cell Phone!

By
Real Estate Agent with Value Added Service, 602-620-2699 SA5376460000

Cinco de Mayo is always a fun time in Phoenix.  It's highly publicized and represents much more than the historical event signifies.  

 

Formally, Cinco De Mayo is a celebration of Mexico winning the war over France's Battle of the Puebla during the Franco Mexican War from 1861 to 1867.  In Phoenix the holiday is filled with much celebration, I guess because Arizona used to BE Mexico.  

 

For this annual event, I had planned to meet a girlfriend to celebrate sans driving.  We both decided that we would celebrate by visiting a local restaurant that was featuring a live band.  Knowing that the restaurant was a few miles from home, we decided that driving was not wise.  No sense in taking chances, right?!  

 

After hearing the live band on a hot Phoenix night, we called our Uber driver.  He was a nice guy who was happily chatting away talking about the holiday happenings.  I couldn't figure out his accent and asked him about it.  Nope - he was a local.  

 

After dropping off my girlfriend, the driver headed to my house.  We chatted about real estate as he was interested in getting his license.  After we stopped at my house,  I gave him some final insights about getting his license.  Since it was dark, I only had the moonlight to chat and he took off after I turned to head into my house. 

 

Immediately I know I goofed.  My phone was in the backseat of his car.  I didn't have his number for some reason?!  

 

I immedately started working with Uber to get my phone back, but nothing came to light so far.  The driver I learned later had driven back to my house after making a few trips to deliver my phone but since I didn't have a doorbell I didn't hear him.  

 

The next day I emailed a friend since I had no phone, to connect with him about getting my phone back.  The driver, coincidently had texted my friend as he was the last person I contacted on my  phone.  They connected and found a location for me to meet to pick up my phone.  All of this was managed by email.  

 

When I met the Uber driver, Samuel, I realized why his voice sounded different.  His face was severly disfigured from what appeared to be a fire accident.  I wasn't expecting that but tried to appear generic with my reaction so I wouldn't cause him any discomfort.   

 

The driver went on to tell me that he had tried to deliver my phone and wasn't sure how to get it to me.  He actually met me halfway to my house, which was a good 35 miles away from his house. 

 

My hats off to Samuel, the Uber driver, who has a heart of gold and a dynamic personality displaying courage in the face of adversity.  Good for you for your determination and tenacity.  And if you get your license, I'll be there rooting for you.  All the best! 

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Rainmaker
4,001,967
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Jan, I would have instantly paniced!    What a wonderful driver to continue to get your phone back to you.  KUDOS.   Hope the Cinco de Mayo celebrations were fun.

May 10, 2017 06:30 AM #8
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Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Jan, There are still good people out there willing to go above and beyond.  Glad Samuel was one of those people and you got your phone back!

May 10, 2017 06:33 AM #9
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Not sure he is struggling  Endre Barath, Jr. , and I told him straight out to be prepared not to make money for  a while. Might have been an eye opener for him.  But at least that did not dampen his spirit! 

Yup, he was a true gem Kat Palmiotti .  Thank you for commenting!

You aren't kidding  Joan Cox !  I was in a panick.  Definitely buying more storage and backing it up.  A good lesson never to take a phone for granted.

Yes, you're right   Liz and Bill Spear .  He completely surprised me.  I couldn't reach him early in the morning because he delivered 2 more sets of people, then stopped back by 12 :30 before criss crossing again back 30+ miles to go home.  Then met me halfway driving another 15 miles to meet me.  Argh!

 

May 10, 2017 07:39 AM #10
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Losing your phone can be traumatic. Last month I lost mine in the sand on the beach. I used the find my phone app on my iPad and located the area, started digging, and found it.

May 10, 2017 07:52 AM #11
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Nice save Joe Pryor !  Problem is I didn't have another Apple product. I tried to go online and it kept referring me to my phone.  Argh!  I contacted Uber and asked them to call my friend, that didn't work. Then I contacted Uber via twitter - that worked!  By then my friend had already connected with the driver who called him from his own phone.  Eureka!

May 10, 2017 08:20 AM #12
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Wow!  That's a really honest and honorable guy.  You are lucky.

May also be time to invest in a doorbell.

May 10, 2017 08:52 AM #13
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Yes he is a gem Chris Ann Cleland !  This house has never had a doorbell!  How silly.  That's one of my to do items.  I gutted a 1979 home and remodeled it and need to add that and many other items.  Maybe my next post will be comparing doorbells , LOL!   Funny thing is he could have slid my phone under my garage door that was gapped about 2".  He saw it but didn't know if I'd see it. 

May 10, 2017 09:28 AM #14
Rainmaker
2,755,339
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Jan, Reading this restores my faith in humanity. There are good people in the world who do good things. 

May 10, 2017 11:21 AM #15
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Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

Samuel is one in a million!  Love this story! There really are so many good and kind people in the world. And BTW don't you just love those cell towers in cactus!

May 10, 2017 11:57 AM #16
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Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Jan - Great story! We have noticed that Uber just seems to deliver a much higher level of service in our area than the cabs do, and have heard several local stories like yours.

May 10, 2017 01:30 PM #17
Rainmaker
2,456,879
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I'm glad you got your phone back.  I haven't used Uber yet, but have heard great things.

May 10, 2017 03:44 PM #18
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

I agree Kathleen Daniels ! Most of the time we're wary of others in this situation. I was ready to turn my phone off, figuring it was lost.  But I hesitated and kept the faith.  And it worked! 

You're so right Anna Banana Kruchten, CRS .  It was refreshing to chat with him.  That night when he dropped me off, he took off like a rocket so I had no idea what to expect.  Great result after all!

Good that you've heard such positive results about Uber Dick Greenberg !  I've had great results using Uber and tried Lyft, too. 

Thank you  Myrl Jeffcoat .  It's so easy to use and once you set it up, it's just a few clicks.  Since our city is over 400 sq miles, it's a bonus on a weekened when you don't feel like driving.  Thank you for commenting. 

May 10, 2017 09:56 PM #19
Rainmaker
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Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good Morning Jan - You are so right about the phone.  I am thankful my app find my iPhone.

May 13, 2017 08:46 AM #20
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Yes Find my Iphone is great if you have an another apple product besides your cell to find it.  Argh!  Good for you Grant Schneider !

May 13, 2017 09:51 AM #21
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Hi Jan

What a great story! A bit of hassle but it all worked out, which is not always the case with phones getting lost. Don't you feel totally lost without it? Even worse without a land line around.

Glad it all worked out. And a nice shout out to Samuel!

Enjoy your weekend!

Jeff

May 13, 2017 01:57 PM #22
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Thank you Jeff Dowler !  You bet.  Immediately I knew I left it in his backseat but couldn't stop him.  Couldn't call him. Couldn't call anyone.  So I jumped on my computer to report it lost in the Uber car.  Then emailed a friend to call the Uber guy and set up  a meeting place. That' won't happen again!

May 13, 2017 04:48 PM #23
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Jan- how lucky you were and this gentleman is another reminder that there are still good people out there. 

May 13, 2017 06:35 PM #24
Rainmaker
964,301
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

So trueKathy Streib !  Have a wonderful Sunday and if you're a mom, Happy Mother's Day!  

May 14, 2017 09:13 AM #25
Rainmaker
68,944
Edward Drennan
Century 21 Dreams - Oakville, ON
Serving the Oakville, Ontario Area

Heart warming story - thanks for sharing!

Gives us more faith in others and their goodwill

.. kind of like the AR community :-))

May 17, 2017 05:24 AM #26
Rainmaker
2,087,430
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

I left the house the other day without my phone. That was terrifying enough. I can't imagine losing it like that. So glad Samuel got it back to you! He certainly did his best to return it to you!

May 19, 2017 05:44 PM #27
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