"Accidental" Success

By
Real Estate Broker/Owner with American West Realty and Management 12599

"Accidental" Success

Have you ever gained business "by accident"?

I have . . . sort of . . . and it just happened again.

We live in a small community and tend to watch out for each other. I saw one of my former tenants doing something shady to his new Landlord. I did some research, found out who the new Landlord was, and sent her a facebook message with a warning. She never responded.

18 months later, I receive a facebook message from her. It had been so long that I forgot that I had even contacted her! She said everything was fine and I must have her confused with someone else. I explained that my message was 18 months old. She admitted that tenant was causing problems but he moved away. She thanked me for watching out for her. End of story.

Two weeks later she calls me and admits she actually is having problems with one of her tenants. It turns out they are apparently $4,000 behind in rent and utilities and ignoring her notice to vacate. I explain my process for removing tenants (it does not involve Guido) and she decides to hire me for full-time management of her properties.

Some would say I gained a new client "by accident" but I disagree. I didn't give her a sales pitch or ask for her business, but I did what I always do: I just offered my expertise.demonstrate my knowledge of the market and offered some free assistance. My willingness to help without expectation spoke volumes and she knew I would be the right person to manage her properties when the time came.

I don't believe in accidents or good luck. I believe in hard work, honesty, and persistence. The more you swing the bat, the more likely you are to hit the ball.

Comments (21)

Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

It is nice when that happens. I just had an accidental meeting with a person who recently hired me to sell his home, except it had me wiping out and he gave me a hand Nathan Gesner 

Dec 13, 2017 01:05 PM
Nathan Gesner

You never know when something will result in work.

Dec 14, 2017 03:04 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Nathan, I agree with you, hard work, and show your clients you are not afraid to work, and especially giving her heads up about that tenant speaks volumes!

Dec 13, 2017 02:24 PM
Nathan Gesner

Thanks, Joan. I'm learning that it's more important to consistently get on base, not swing for the fences.

Dec 14, 2017 03:05 PM
Jim Cheney
Saint Francis Property Santa Rosa, CA - Santa Rosa, CA
Rincon Valley Realtor 707.494.1055

You reaped the rewards of your behavior, no accident about it Nathan Gesner 

Dec 13, 2017 03:37 PM
Nathan Gesner

Thank you for reading and commenting, Jim!

Dec 14, 2017 03:06 PM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

Congratulations on your new client, Nathan Gesner . Being a good neighbor is always a positive!

Dec 13, 2017 03:45 PM
Nathan Gesner

That's correct. I did it to help her out, not to earn business. But I'm glad it worked out for both of us.

Dec 14, 2017 03:07 PM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

There are a few that are successful without trying but they are the exception

Dec 13, 2017 04:42 PM
Nathan Gesner

Thanks for reading and commenting, William!

Dec 14, 2017 03:07 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

I would not say that is by accident but more like doing a good deed and doing the right thing.

Dec 13, 2017 08:28 PM
Nathan Gesner

No good deed goes unpunished! ;)

Dec 14, 2017 03:07 PM
Robert Hicks
United Country River City Realty - Savannah, TN

Thanks Nathan.. That Sir, was not an accident.."I don't believe in accidents or good luck. I believe in hard work, honesty, and persistence. The more you swing the bat, the more likely you are to hit the ball."

 

 

Dec 14, 2017 04:32 AM
Nathan Gesner

Thank you for taking the time to comment, Robert!

Dec 14, 2017 03:08 PM
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

That doesn't sound like an accident at all, it seems like you proved your value and business came your way!

Dec 14, 2017 05:22 AM
Nathan Gesner

I wasn't searching for her business, but I was demonstrating my concern for her and her property. It all worked out.

Dec 14, 2017 03:08 PM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Good morning Nathan, when you help others, somehow, the benefits come. Yours wasn't an accident, just a test and you passed.

Dec 14, 2017 05:45 AM
Nathan Gesner

Thanks, Beth. We have to do the right thing and the benefits will happen in their own time.

Dec 14, 2017 03:09 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Hi Nathan- I agree with Debbie Reynolds you did the right thing and you were recognized for it. You shine and stand out because often not many do!

Dec 14, 2017 09:21 AM
Nathan Gesner

Thank you, Kathy! Have a great day!

Dec 14, 2017 03:09 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good evening Nathan - that is hardly and accident.  What you did in cultivate and farm which is what blogging is.  The harvest comes later and not by accident.

Dec 14, 2017 05:27 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Thank you for commenting, Grant. Have a great weekend!

Dec 15, 2017 05:15 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I always prefer to say that successful people put themselves in a position to be lucky.

Dec 16, 2017 07:57 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Nathan,
You did not gain that business by accident.  You gained her trust by doing the right thing and it was time to be rewarded.  Good job!

Dec 16, 2017 08:52 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

There are no accidents in the divine order that is the Universe. Your good deed was rewarded . . . time is relative. You also inspired trust from someone who didn't even know you. Superstah!

Dec 16, 2017 01:29 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Joe Pryor if you keep dropping worms in the lake, you're sure to "accidentally" catch a fish!

Dec 16, 2017 02:19 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Thank you, Carol. I've learned from some of the best here on ActiveRain!

Dec 16, 2017 02:19 PM
Nathan Gesner
American West Realty and Management - Cody, WY
Broker / Property Manager

Thank you so much, Candice A. Donofrio . We just keep plugging away, slow and steady.

Dec 16, 2017 02:20 PM
Greg Large
ERA Real Solutions - Grove City, OH
A Tradition of Trust

it is rewarding when people recognize you doing something that most do not, congrats on picking up the new client, you EARNED it!

Dec 16, 2017 03:15 PM
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Just doing the right thing gets us all down the road in better form! Your work Ethics and Honesty will always work for You!   Congratulations! 

Jan 13, 2018 12:06 AM