Seller Asks, "Why Can't I Be Present At Every Showing?"

By
Real Estate Agent with United Realty Group

"Why Can't I Be Present at Every Showing?"  is frequently asked by Sellers.

Your Real Estate agent places your home on the market and you, the seller, are excited and eager to see the buyers who are coming to view your home. You vehemently tell your agent that you will be there at every showing. Why? You believe that no one knows your home as well as you. (which is probably true)  You want to point out everything  you love about the home to the potential buyers so they know how special it is if they buy it.  

Or you may just stay in one room and see how long they take to view your home, make judgements about whether they are serious or just tire kickers before they make their exit. Or worse yet, a neighbor visits wanting to see your home!

 Does this sound like you? My question then is, "DO YOU WANT TO SELL YOUR HOME?' If the answer is yes, then consider it a bad idea to be present at every showing.  Here's why:

 

TOP 3 REASONS WHY A SELLER SHOULD NOT BE AT THE SHOWING

 

1.You have a real estate agent that represents your interests.  Isnt that why you hired them? All the information that you believe makes your property stand out from the competition can be conveyed to your realtor. When your agent or showing agent is present, the highlights of your property are presented in a professional way that speaks to the questions and concerns of the buyers present along with their agent.  

Many buyers agents can be new or not familiar with an area, so a savvy real estate agent can emphasize those features that are important to the potential buyers.  Many don't have patience or time to hear every detail of the home from the seller that they think is important, from their perspective, not the buyers. 

 

2. Many buyers feel uncomfortable going on a tour of the home by the seller.  Having a home that is clean, clear of clutter and personal items creates the opportunity for  the buyers to feel what it would be like if this was "their home." Buying a home is for many an emotional experience that goes beyond words. While walking through the home, they either like it or they don't. Having the seller present, in many cases, makes the buyers feel awkward and they rush through the home without fully experiencing it. 

Have you every been at a showing where the buyers like the home, want to sit on the couch or open up the closets and cabinet doors and feel what it would be like to live there?

When the seller is home, and walking around with them or just there, the buyers feel like guests. Is this the feeling you want to convey?  Let them  walk-through and determine for themselves whether this is their "perfect home."

 Or worse, they make judgements about you rather than the home and make an exit very quickly. I have seen this happen many times. When you, the real estate agent follow-up with the buyer's agent, that's when you hear the truth that is NEVER told when the seller is present. \

 

3. Sellers may take things personally. Many get hurt or annoyed if after showing the home an offer is not received right away. If an offer is provided that is much lower than the asking price, they may get insulted and refuse to negotiate what could be a fair start to the negotiation. Even worse, if no offers are made, the seller determines that all the buyers were just time wasters and "not serious." 

 Showings and communication are best discussed at the beginning when the listing is taken. A professional realtor can provide you with feedback after showings regarding comments or concerns. Then you can both determine if any adjustments need to be made to the price or the condition of the property.

 

 

 

 For more information in buying or selling a home please contact me at janice@janicezaltman.com

 

 

 

Posted by

 

 

 

 

JANICE ZALTMAN 

Palm Beach and Broward County

REAL ESTATE

 

SPECIALIZING IN RESIDENTIAL HOMES AND WATERFRONT PROPERTIES

 

 Janice Zaltman - Realtor, LEED AP, GREEN

United Realty Group Inc.

Palm Beach Direct: 561 203-9621

Miami Direct: 305 632-2606

www.janicezaltman.com

 

 

 

  Call me for Residential Homes, Condos and Investment Properties in South Broward, and North Dade Counties including Bal Harbour, Surfside, Sunny Isles, Aventura, Hallandale, Hollywood,  Dania Beach, Las Olas and Rio Vista

Comments (7)

Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Janice Hope Zaltman LEED AP,

Excellent post on why a seller should not be at showings! There are always some sellers that think they know best but I go over this with them when I take the listing and most get it especially if I'm showing them houses where they are going to move....they do not like sellers hanging around! 

Jun 26, 2017 05:01 AM
Janice Zaltman

Hi Dorie Dillard That's great that you discuss it with sellers when you take the listing!

Jun 27, 2017 03:44 PM
Gordon Crawford
Gordon Crawford Home Selling Team - Morristown, NJ
Your Morris County Specialist!

Hi Janice,  What a great post!  It is the kiss of death to have a homeowner there for showings!  They talk about what "they love" about the house, while the buyer may have a whole different set of reasons to looking at the home.  Perfect example if a buyer is downsizing and the seller goes on about how big the house is, it may turn the buyer right off.  Great insights, Janice

Jun 26, 2017 05:04 AM
Janice Zaltman

Thank you Gordon Crawford . We are the ones that understand how to work with buyers and focus on what is important with to them. 

Jun 27, 2017 03:46 PM
Dan Capra
LAER Realty Partners - Lowell, MA
Listing/Buyer Agent

Great post...I have expereinced number 2 a few times. Another situation I have been experiencing a lot lately is accompanied showings. I feel as though this is the same as having sellers present for showings. Instead of me (buyer broker) showing the home, my client is put in an uncomfortable position where they can't actually voice their true opinion of the home until after the showing and the listing agent has left.

Jun 26, 2017 05:27 AM
Janice Zaltman

Hi Dan Capra Depending on the type of property being sold, many times it is as asset to have the listing agent show the home. Especially when the buyers agent is not familiar with the area or neighborhood. It will actually help you. 

Jun 27, 2017 03:49 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

Not only should the seller not be there but also the only thing scarier at a showing than one agent is two agents.

Jun 27, 2017 05:51 AM
Janice Zaltman

Hi Joe Pryor : Guess it depends on the two agents showing up. 


 

Jun 27, 2017 03:56 PM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

This is very good advice to share with home sellers.

Jul 02, 2017 03:58 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Right on.  Sellers can be their own worst enemy if they stick around for showings.  Some of them will never shut up, and some of them will never give up "ownership"which makes it really awkward.

Jul 02, 2017 06:42 PM
Dave Halpern
Keller Williams Realty Louisville East (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

No benefit can arise from the seller being present at the showing. Typically, the buyer and their agent will extract the seller's motivation and other information to be used to lower their offer.

Dec 30, 2017 06:17 AM