Can the buyer send her spiritual adviser to the sellers closing?

Real Estate Agent with RE/MAX Compass, formerly RE/MAX WHP 0524642

Typically when I attend closing with my buyers it turns into a warm conversation where we can discuss various topics, including a congratulations.  The only people in the room are the Escrow Officer (closer) buyers and their agent.

Today while at closing the Listing Agent showed up and invited himself in. His clients (sellers) had signed their documents the day before. His presence was awkward. He was both intrusive and disruptive to our closing as he kept talking about how great the home was. He even bragged about his son being on the neighborhood swim team. Prior to my buyers leaving he let them know the sellers personal phone number and forwarding address for any mail or packages that may come through. 

When the closing was finished I had a conversation with the Escrow Officer about his being there and was told, "Cartus relocation requires it." 

Cartus relocation and other relocation companies have become more and more assertive with their practices and procedures over the years, but for them to assume they can control everything from start to finish (believe me there's more we could discuss) should not go without a push back. 

The closing process and the details of the closing are none of the listing agents business. Would Cartus let me attend their closing if I asked? Today the closer DID NOT verbally discuss the buyers interest rate or go over all the details verbally that I expected. She was uncomfortable. 

In 13 years I've closed many transactions with relocation companies but have never dealt with this before. What do you think the TRID rules are? I asked. I'll come back in a few days with their response. What stops my client from sending his spiritual adviser or pipe hitting enforcer to the sellers closing?  Why not private security or my nephew who is an aspiring Realtor? Could I send him to random closings? He could film them, take notes, snap a few photo's and do that Facebook Live thing? Laugh it off, but where do you draw the line when it comes to "who can attend the buyers closing? Who makes the call? What are the rules?

The listing agent should sit in the lobby. Period. If he has questions or wants to make sure the closing occurred he can visit with the Escrow Officer after closing. 

Posted by


Greg Nino
, Houston area Realtor®.
Helping residential buyers, sellers and tenants 7 days a week.
Available @ 832-298-8555 

RE/MAX Compass (Formerly RE/MAX WHP)




The information contained in this blog is believed to be reliable and while every effort is made to assure that the information is as accurate as possible, the author of this blog, and its comments disclaim any implied warranty or representation about it's accuracy, completeness or appropriateness for any particular purpose. All information is copywritten and the property of Greg Nino.  






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Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

The process is clearly different in Texas - here, both buyers and sellers can come to the closing without issue.

Jul 24, 2017 12:46 PM #1
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

No Way. No How would I have allowed the agent in the room.  The agent would have been instructed to leave as he/she has not business there regardless of who required it.  Period. End of story. 

Jul 24, 2017 03:43 PM #2
Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

That is BS. I've closed homes requiring me to use Cartus because my long time clients had to due to their relocation package. Not one time did I show up at the buyers signing - not one.

Jul 24, 2017 05:47 PM #3
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

The escrow officer, in my opinion, was out of line. She could let the listing agent into the room at the END of signing. The listing agent could wait. Nobody can take away the buyers' right to privacy.

Jul 25, 2017 08:46 AM #4
Donna Harris
Donna Homes, powered by JPAR - - Austin, TX
Realtor,Mediator,Ombudsman,Property Tax Arbitrator

I've closed with Cartus and have never had this. I wonder if it's a new thing for them. I would not "allow" them in the room. The buyer's loan docs are none of their business.

Jul 31, 2017 11:35 AM #5
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

So in Iowa, both the listing agent and the buyer's agent attend the closing.  The listing agent brings the seller's signed documents, signs the closing statement, picks up the checks and then leaves.  Then the buyers and their agent continue with all of the paperwork to complete the closing.  So in our case, the listing agent is not a party to any of the terms of the buyers' mortgage or payment information.  Seems to work perfectly for us.  I work for many relocation companies and it is expected that the listing agent attend the closing, but there is no need for the agent to stay beyond the signing of the sellers side of the documents.  Interesting how everyone does things so differently.

Aug 15, 2017 10:36 AM #6
Patricia Feager, MBA, CRS, GRI,MRP
Selling Homes Changing Lives

Greg Nino - I would have escorted the jack___ out of the room and locked the door behind him on the other side. Relo Company or not, I wouldn't care. The closest thing I came to something that dumb was during a walk through with my Buyer who invited a Psychic to do a reading before she moved in. I was utterly shocked and not at all happy when the psycho lady kept finding disturbing evil things lurking at the top of the stairs, outside behind the fence where the Corp of Engineers property butted up. She scared my buyer half to death and then every time something went wrong, the new owner thought the fortune teller warned her. It didn't take long before my buyer moved out.

As to comment by Margaret Goss I've experienced closings in both states. My closing on my home in IL was very unnerving with the buyers in the room. There was no agents with me or the buyers on my property. It was the first time we met and it was very awkward. At the closing, the young couple complained because my son threw away the bench that I made (it was falling apart). It wasn't even permanently attached, and as I said, this woman, ME with no carpentry skills made it herself. But because the buyer made such a scene, the Attorney made me agree to pay them a couple hundred dollars or he wouldn't close the deal. It cost me all of $25 to make an amateur bench and $200 extra to make the sale complete.

I prefer closings Texas style.  

Aug 18, 2017 11:14 PM #7
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Greg Nino

Houston, Texas
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