Repeat clients and referrals ---- love them!

By
Real Estate Agent with Alain Pinel BRE 01367196

Keep in touch, stay top of mind 

I am embarrassed to say that I don't do enough to stay in touch with clients other than the regular subscription to American Lifestyle Magazine and the holiday cards. These must work because of the repeat business I am enjoying. 

Counting my blessings every day. In 2016 and 2017, it seems that the vast majority of my clients have been those with whom I've closed transactions before, and the rest are referred to me.

As of this writing, I have two former clients who are getting ready to list their respective homes that I sold to them. Really glad they still want to work with me.

 

Five transactions

Late 2004, I sold a fixer duplex in Alameda CA to Christina, a flight attendant who wanted to invest in real estate. Imagine my surprise, in 2016, her now husband, Kai, interviewed me as they get ready to sell his investment property, two houses on one lot in Oakland. Happily, I got the listing, and double happiness, I brought in the successful buyer.

Shortly afterwards, they asked me to help them find a home for their growing family and in-laws. We were fortunate to find one that exceeded their expectations in Castro Valley

Barely has the ink dried on that property, they asked me to sell their townhouse also in Castro Valley. Seems like they were getting out of investment properties when the going is good. 

All together, from 2004 to 2017, I have completed five transactions with this family. Oh, joy!

 

Five transactions

In 2009, I represented Jeff and his family in the sale of their condo (and luckily, I also brought the succesful buyer) and purchase of a larger home. This month in 2017, I sold that home. I am now helping Jeff find a replacement home and when we do, that will be my fifth escrow with him. 

 

Four transactions

In 2005. I represented Carmel in buying a house in Alameda and selling his house in Sunnyvale. And a couple of months ago, I again helped Carmel sell his Alameda home and referred him to an agent in Valley Springs where Carmel bought his current home. 

 

 

Comments (4)

William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

One nice thing about repeat clients is you already have their trust.

Sep 20, 2017 02:04 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

William Feela --- you are absolutely right. Glad that the trust is still there 

Sep 20, 2017 02:07 AM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

Good morning, Pacita Dimacali when you do a great job, past clients never forget....and they will come back with or without consistent contact.... 

Sep 20, 2017 03:28 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Thank you, Barbara. It does feel great when they come back for their real estate needs years later.

Sep 20, 2017 09:11 AM

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