You look foolish when I already know you're lying

Real Estate Broker/Owner with Austin Texas Homes, LLC 453249

I think I have officially become a grizzled old veteran in this industry.


I was working on a sale for one of my listings recently, and I had multiple offers, thankfully. One of the agents had written something that was extraneous into the contract, and he really put it in the wrong place. We have a section for "EXCLUSIONS" that states:

"The following improvements and accessories will be retained by Seller and must be removed prior to delivery of possession: ________________________"

This is something determined by the seller(s) and it is for items that they intend to TAKE with them when they leave, as you can clearly see. The buyer's agent put a list of items they wanted the seller to LEAVE, along with some associated verbiage. He also provided a non-realty items addendum with the same list.

I told him this verbiage under "exclusions" was incorrect and not needed, in a polite but firm manner.

He tried to argue a little bit, stating that he had been taught to do that.

I told him I have been doing this for over 20 years, and I promised him again that it was wrong and unnecessary. I said, "I'm not trying to be pushy or rude. Have you been in the business awhile?"

"Five years."

I had already looked it up before our conversation out of curosity. He got his license two months prior to our conversation. I literally have never done this before, but he struck me as cocky, so I wondered.

I asked, "Five years here in Texas?"

"A year here. Four years in Florida."

Hmmm. No. Not even a year here.

He then told me that the person who told him to write the contract in that manner had been in business about as long as me.

My response? "Well, it's still incorrect. I promise you."

He removed it from the contract.

He also tried to push for a particular title company, stating, "I send them a lot of business, so if anything goes wrong, I can hold them accountable."

After two months, I know you haven't sent a "lot" of business to anyone. Sorry, man. I refrained from saying that, and I allowed him to save face. Instead, I explained that our title company does a good deal of training for our agents (25 of them), and as the broker and owner of our company, I promise that they will take good care of things for us.

The conversation certainly didn't go as he had expected, partly from pushiness, and partly because he wasn't honest with me. I guess as an old guy in this business, I have earned the right to explain that his training is subpar and that I have vendors who can handle things.

We still got the deal done, but I had to do some training along the way, and sometimes that's okay.

Still, just be honest. You are not doing anyone any favors trying to bluff your way through things. Also, find a broker who knows how to write a contract, or be prepared for a lot of challenging times ahead.


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If you're looking for a home in the Austin area, you can also visit my primary website at  Thanks!


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William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

ASa we hear one rale after another we get to know what is true and what is not.

Sep 20, 2017 04:08 PM #1
Sonja Patterson
Keller Williams - BV - College Station, TX
Texas Monthly 5-Star Realtor Recipient for the Hou

The offer he submitted on your listing may be his first submission ever, and it sounds like he definitely needs a better broker who will assist him his first year "in Texas".  Glad you had mulitple offers on this one!

Sep 20, 2017 06:52 PM #2
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

you know there's an associate broker in my market that I just adore.  The first time he wrote an offer it was on one of my listings.  He came to me and asked questions and I helped him.  Today I might not, but might suggest a new agent ask their own broker (in the sue happy world we live in), but I thought it was great that he actually told me it was his first offer.  I have no idea why people can't just be honest.

Sep 20, 2017 08:27 PM #3
Doug Rogers
Bayou Properties - Alexandria, LA
Your Alexandria Louisiana Agent

I enjoy helping new agents learn the ropes. The ones that act like one of the reality tv stars? They tend to exit the business quickly.

Sep 21, 2017 06:01 AM #4
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Jason. Being honest is always key. I have helped new agents who wanted to learn.

Sep 21, 2017 07:34 AM #5
Holly Weatherwax
Associate Broker, Momentum Realty - Reston, VA
A Great Real Estate Experience

It is one thing to bluff, but another thing to lie about something so easily verifed. You were gracious in allowing him to save face.

Sep 21, 2017 10:41 AM #6
Deb Dahlberg - Rowland
Stanberry Realtors - Fayetteville, TX
Deb sells Texas "in between" AUS/SAN/IAH

Some times the things new agents try to do just blows my mind!


Sep 29, 2017 01:06 PM #7
Karen Cooper
Karen Cooper | Sr Retail Loan Originator ! NMLS # 223305 | 360 Mortgage Group LLC Austin Texas - Leander, TX
Helping Homeowners w/Home Loans in 27 US States

Sure is a challenge for some people to simply fess up and own it, eh?


Oct 12, 2017 04:26 AM #8
Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

Hello Jason, I know you stop in at AR from time to time so I will follow you.

I wrote a new post about reaching out to ActiveRain members that are following me at the AR network, your name showed up #52 on my list.

Have a wonderful Memorial Day weekend  2018 ... ;o)

May 27, 2018 10:10 AM #9
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

That reminds you of something judge Judy would say, doesn’t it? Some people just don’t get it, but at least we have a story now and then. :)

Jul 11, 2018 03:54 PM #10
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

It’s better late than never and I think he can contribute pretty greatly! I think it’s a great thing!

Robert Vegas Bob Swetz

Jul 11, 2018 03:56 PM #11
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Jason Crouch

Broker - Austin Texas Real Estate (512-796-7653)
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