The Dream Starts Here

Real Estate Agent with EXP Realty

I’m writing the Raise Ur Roof blog because about three years ago I had several clients buying new construction. Each experience was terrible. I realized that post-recession and Boom new construction were very different. One of my client’s put down $15K in earnest money in April 2014 couldn’t move into her home until March 2015. Everything that could go wrong went wrong. The lot was different than was what was described her, spring rain stalled construction for months, she didn't have access to the design team, had to do her selections twice, and the contractor installed wrong floors.


Another client was purchasing an existing spec home and wanted to make a few changes. The builder’s agent acted like you never heard of such a thing, and had a hard time understanding what a boot bench is. He went through 47 pages of contracts in 10 minutes. It was sign here, sign here,& here on a $480,000 home. They only had a clue because I spent an hour and a half prepping for them through contracts the day before. When we got to closing, the builder refused to hand over keys on a Friday if we didn’t hand deliver a paper check by 2 PM. Their title company worked from 8 AM to 2 PM, and handed me a package saying," Usually we do an orientation, but since you didn't use us here’s the package, call if you've questions.”


The third client was looking to build with the national brand. They were very disillusioned with their options, and the treatment they got from the builders representative. By now I was pretty annoyed with the process, and frustrated that I wasn’t able to serve them better. My mission became to find out how.  I found some new construction classes at the builder’s association. Some classes were online, others were in person. After many hours of staring at computer, a series of tests, I walked away with a certified new home specialist certificate. That was the beginning. Learning is ongoing, Technology and energy are changing the way we LIVE.


Builders are not the enemy, they want you to be a deliriously happy with your new home. But not every buyer is set up with the right expectations, not every real estate agent is educated in how the process works. My goal in this blog series is to educate you on the process, timelines, and what to expect.  Building new home is and enormous project. It takes about six months from start to finish. If you don't know what to expect and work hand-in-hand with your builder it can be very frustrating and extremely expensive. The more you know, the better decisions you can make.  Builders don't always explain or understand what you don't know. And you don't know what you don't know.


Most people walk through model homes joggling the kitchen, what’s trendy, and snazzy cosmetics. You are buying a lot more than the kitchen, but you don’t know it until the supervisor does the walk-through before closing. It will take him a couple of hours to explain about the structure, utilities, Energy savings, and why the home is 40% more efficient than any home built prior to 2006. It's really a lot to take in unless you are an engineer. My goal is to give you the steps and enough information so you can make Wise decisions in building your new home.


Whether you’re selling a house or buying a new home in the Minneapolis, MN, area, turn to Mary Jo Quay with RE/MAX Advisors for quality real estate assistance. Contact her at (612) 384-1360 or visit the website to learn more about her services or browse local real estate listings.

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Mary Jo Quay

“That’s what I do: I move people—H O M E.”

 Phone: (612) 384-1360


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Mary Jo Quay

I Move You Home
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