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HSBC Short Sale, Tate & Kirlin Scamming!!!

By
Real Estate Agent with Prudential California Realty

I am currently closing a Short Sale with HSBC being the second lienholder. I have been running into a few obstacles with them and would like to share these obstacles with everyone so they may not have to go through the same problems I did. When calling in to them, I give them all of the necessary verification info at which time they place me on hold and transfer me to a company called Tate & Kirlin. I did some research into this company and have come to find out that HSBC as well as Tate & Kirlin are scamming people nationwide. They are posing as the lender but they are nothing more than a collection agency trying to harrass and belittle the homeowner trying to Short Sell their home. This prevents us as the agent to negotiate the Short Sale because it is not with the bank!

I was on the phone with them all this week and achieved nothing but being rudely hung up on every time. This is the first deal that i have had to deal with HSBC and this Tate &  Kirlin company. Has anybody ever ran into this company while doing a Short Sale and would it be possible to get some people together who have dealt with these under-handed companies and file a class-action suit?

I have had the first lien-holder accept the offer as well as release the lien. All we are waiting on is for the second to release and we have been unable to even get a negotiatior on the file!

Please let me know if you have any further information or insight on this subject.

Thank You!

Anonymous
Rose

Yes, I have the same problem as we speak. I am ready to close a deal on June 20. This client aslo has a second with HSBC. I got alot of calls at the beginning. However once we started escrow I called HSBC and they stated it has been charged off. I told the first which is chase and they said so that means we do not have to pay them. Now, Penncro Associates (collection agency) are claiming my client owes them 72,000. The house only sold for 200,000. The first is barely getting 180,000 after fees. They negotiated down to 50,000. And they claim that the owner has 20,000 cash. How would they know that. The first said they would only give them 1000. I dont know what to do. Anyone else have this problem?

 

Thanks

Rose Alarcon

ask4alarcon@yahoo.com

Jun 10, 2008 10:47 AM
#1
Marlene Scheffer
Realty Station - Bremerton, WA
Realtor to Kitsap County, WA

Interesting.  And good to know!  I sent my client's authorization letter to HSBC on Wednesday morning.  By Thursday afternnon "HSBC" had called my client.  He wasn't there, they left a mesage, thank goodness...

Jun 14, 2008 07:48 PM
Anonymous
Carla

Seems like a trend. Due to divorce and a shady ex husband, our home was forclosed on in March of this year. We attempted a short sale ,but Home EQ (the first) foreclosed before we could even protest. We were told that the second mortgage, again HSBC, was charged off.  While I was angry with my ex for ruining my credit (for the second time in our marriage), I felt secure in the knowledge that at least HSBC would not come after me for the money (arounds 27K). Now, I get a phone call at work from a very pushy, rude woman who proceeded to tell me that it was immaterial that my ex husband refused to pay (they had already tried the business on him and he refused) and now I had to pay. Okay, I have four children, get no child support and if I could havce afforded the mortgage I would have paid it. Do I have to contract with them? What happens if I dont? How far will HSBC take this?

Aug 13, 2008 11:04 AM
#3
Connie Betz
Berkshire Hathaway HomeServices Ambassador Real Estate - Omaha, NE
Top Omaha Realtor - Omaha Homes for Sale

Carla,

I have a short sale I am working for my client.  There is only one mortgage - HSBC.  If my clients agree to the short sale, HSBC is holding them accountable for the difference between the sale price of the home and the total loan amount - around $27,000.  HSBC has also told us that if they foreclose on the home they will pursue my clients for the total amount owed.  I also checked with a couple of lenders in my area and verified this is indeed how HSBC operates.  So, my clients right now are considering bankruptsy. 

Good luck to you!

Aug 19, 2008 03:23 PM
Anonymous
greg king

Here are inside numbers to HSBC mortgage has people who do not play this avenue. Here are the numbers, 909-397-3200 Jane, 630-617-7818 Barry.

Good luck just dont come at these people whinning just let them know you want to compalete a deal and you have funding and ready to give a buyout or purchase agreement

if you have icome to maintain that  helps then be upfront and tell them this is what you need. Speak smart understand how they see money, show them what you can do and let them come back with a yes or no

 

Good Luck

Greg

Aug 28, 2008 03:33 AM
#5
Anonymous
Linda

How long does it normally take to process a short sale? I've been waiting more than 4 months to hear if HSBC is going to approve an offer that I made on one. One of the owners died, so there truely was a hardship cause for the short sale. I've been told that HSBC recently asked for all new paperwork from the seller and then turned over the file to someone new. I've read some people saying they got theirs approved after a couple weeks. What are the possible reasons for the delay? Could the length of time it's taking be a bad sign??

Aug 26, 2009 08:15 AM
#6
Anonymous
Wendy

I completed a short sale thru Chase in November 2008. I lost my entire down payment of $140k and Chase lost about $70k but reported it as a charge off. Occasionally a collection agency will call saying they represent Chase and our attempting to collect on the $70k HELOC. Today it was Tate & Kirlin. I am going to report them and Chase if it turns out that Chase is involved which I doubt. Anyone else have insight and advice?   It's a pretty crappy thing to do to chase us for the HELOC considering the bank's appraiser appraised the property at 15% more than what every reputable broker in town has called a impossible to justify sale price. This price was set a few months prior to the housing crash. 

 

Advice welcome! Will be happy to join in a class action suit as well and inquiring on other similar sites as well. We need to bring this to the public eye and expose this criminal activity. 

 

Nov 05, 2009 11:49 PM
#7
Mike Linkenauger
Jacksonville, FL
Short Sale Specialist Network

Dude are you for real??  They just turned the loan over to collections.  They OWN the loan and have the right to turn it over to whoever they like for collections.  We have encountered that with seconds many times with other lenders, you just have to do your best and REALLY be able to negotiate.  Those atttorney type collection can be very difficult, but its certainly NOT a "scam".

Jul 16, 2010 05:39 AM
Anonymous
friend9

to "Short Sale Specialist Network"  please respond ...

I had the same experience as several on this discussion thread.  House was approved by WAMU for a short Sale, but then WAMU rejected all offers. WAMU had told me I could do a "deed-in-lieu" if I did everything according to their rules: get an Agent, List the house for 90-days, keep it clean for showing, etc. I did it all, but after rejecting the offers, pulled the plug without warning, and changed the locks. We didn't yet know they (WAMU) were in trouble with the Feds for their lending practices and were about to be forced into a takeover by Chase.  We had several bad experiences with WAMU's cheesy business practices:  overly high appraisal (comping our place against homes in the same development with 1 or 2 additional bedrooms--that sold for and were worth 10 - 20% more.  They screwed up the re-fi of a single loan and created TWO ... both under WAMU, but neglected to build in the Impound Account, as had been promised (the monthly payment was supposedly calculated WITH the Impound account built in, but then I learned from my insurer that it wasn't paying, and wouldn't have paid my taxes, either. So they admitted the error and went back and created an Impound account ... but rather than add it to one or both of the loans, they created a sub-loan that cost me $500 more each month BEFORE THE FIRST ARM HIT.  When it did hit, that killed us.  We moved out after several months of TRYING to work with WAMU's TWO Loss Mitigation sections (one for the 1st mortgage, one for the 2nd--in their consumer/equity load dept).  Both of the Loss Mitigateion sections were equally useless--insisting on fax communications, only, and never getting back to customers or agents. The promises (i.e., about doing the deed-in-lieu) were not kept, in spite of following their directions to the letter.  In any case, As WAMU was closing down, they foreclosed  AND  charged off the second.  One of the credit reporters shows that BOTH were done--forclosure and charge-off--in July of '08.  But Tate and Kirlin hounded me with two or three calls a day for months.  When I did take their calls in the first month, or so, of contact, they told me they were collecting for WAMU.  But WAMU was already out of business!  Then, after I told them that was impossible, they switched to saying they were collecting fopr Chase.  But since the debt had been formally charged-off,  and since Chase has a reputation for honest business dealings and is not known for cheating, chicanery, or unethical business practices, I doubted their involvement.  Maybe WAMU sold paper on problematic 2nd mortgages--that THEY had engineered through their own flawed lending practices (i.e., by splitting single mortgages into two parts, as they did to me).  If so, then when they went out of business, or when the charged-off the debt, outfits like Tate and Kirlin should have destroyed those "leads" and should not have started / continued to hound those FORMER debtors.  Yes, due in large part to their own problematic lending practices, I did move out of my house and attempt to give it back to WAMU--following their rules to the letter. But once the two parts of my mortgage were foreclosed on and charged off, the debt ceased to exist.  Instead of "debt," per se, my liability morphed into years of bad credit.  THAT bad credit is the ultimate cost to me.  The house then belonged to the bank, and they did with it what they pleased after refusing the Short Sale offers.  I don't owe them anymore because they reported my two interrelated laons to the credit reporting agencies as forcleosed and charged-off, respectively. Therefore, i am under no obligation to pay even a penny to unscroupulous and shady debt collectors like Tate and Kirlin who live off the misfortune of others, and who partner with unethical companies like WAMU for scraps from their trough.

Jul 26, 2010 02:12 PM
#9
Anonymous
johnny

Debt Collectors aren't Shady, or scam artists. They are only the middle man for the client and said creditor. I am a debt collector and I close many accounts day after day putting people into debt freedom.

PAY YOUR BILLS PEOPLE. 

When you don't pay your bills, they go to collections. Don't a be a fool and think you are being scammed. 

....people these days. 

Aug 26, 2010 02:02 PM
#10
Anonymous
Lisa M
I have worked with Tate And Kirlin associates and they're not a scam artist. I had to negotiate on a short sale with the company on behalf of jp Morgan chase, what you need to realize is after the 2nd lien on property had been charged off we couldn't negotiate with the lender anymore that's why they hired companies such as tka to do all the negotiation. I closed the short sale easily and of course received the lien release per chase but I had to get the letter tru Tate And Kirlin. Get your fact straight people. We do need this companies sometime to negotiate our deals..
Jan 15, 2011 03:40 PM
#11
Anonymous
Criss

LISA M

 

How did you "Pay" them? I have an approval from CITI on a first with an approved payout to Chase for 7200.00 and TKA wants a "side payoff" for an additional 11k. This is fraud..... WTF???

I need a solution not a "fix"

 

Can someone help?

 

Jan 20, 2011 03:16 PM
#12
Anonymous
Gary
I have Ben living in my house for 8 years never missed a payment after asking HSBC to help me for over 2 years because my son was diaganosed with terminal cancer and my travels and hotel cost were killing me . They would not help me at all greedy people I stoped paying them in march of 10 and i bought a panasonic phone with call block I started blocking there numbers I have Ben here almost a year no fore closer as of yet nothing I am rideing it out they can kiss my you know what. I will not give them another dime crooks all banks are crooks with all the fees they charge people every one should wake up and fight back this people need to learn a lesson if your losing your house ride it out and gut it when u leave they will be getting what they deserve as it says in the bible do on to others as they do to u GET SOME GUTS PEOPLE MAKE A STAND NO ONE OWNES U BUT U.
Feb 01, 2011 12:36 AM
#13
Anonymous
Gary
I have Ben living in my house for 8 years never missed a payment after asking HSBC to help me for over 2 years because my son was diaganosed with terminal cancer and my travels and hotel cost were killing me . They would not help me at all greedy people I stoped paying them in march of 10 and i bought a panasonic phone with call block I started blocking there numbers I have Ben here almost a year no fore closer as of yet nothing I am rideing it out they can kiss my you know what. I will not give them another dime crooks all banks are crooks with all the fees they charge people every one should wake up and fight back this people need to learn a lesson if your losing your house ride it out and gut it when u leave they will be getting what they deserve as it says in the bible do on to others as they do to u GET SOME GUTS PEOPLE MAKE A STAND NO ONE OWNES U BUT U.
Feb 01, 2011 12:36 AM
#14
Anonymous
Michael
Very good point cut to the chase and hope for the best
Feb 19, 2011 04:43 AM
#15
Anonymous
JORI NUNES

Thank you for the direct #. The one's I had on file were only allowing me to speak to a computer. I also have had problems with the communication with HSBC and am now working with a live person!!

Mar 15, 2012 05:41 AM
#16
Anonymous
John
If you are going through a short sale make sure to hire a good short sale attorney who will negotiate the best deal for you. My wife and I went through short sale 3years ago and the attorney got us a deal where the debt was settled for the amount of the sale and our credit was restored to where it was before the issue took place. Don't do this process alone let a professional who knows short sales handle the process that way you come out a winner.
Mar 20, 2012 05:57 AM
#17
Anonymous
Kenneth Eade Attorney at Law

25 states, including California where I practice, do not allow collection of a deficiency on a HELOC that was used in any way to fund the purchase of a home.  If you get contacted by them, DO NOT PAY-talk to an attorney first.  For a free consultation and class action evaluation, contact http://suepredatorylender.com

May 28, 2012 01:41 PM
#18