I am currently closing a Short Sale with HSBC being the second lienholder. I have been running into a few obstacles with them and would like to share these obstacles with everyone so they may not have to go through the same problems I did. When calling in to them, I give them all of the necessary verification info at which time they place me on hold and transfer me to a company called Tate & Kirlin. I did some research into this company and have come to find out that HSBC as well as Tate & Kirlin are scamming people nationwide. They are posing as the lender but they are nothing more than a collection agency trying to harrass and belittle the homeowner trying to Short Sell their home. This prevents us as the agent to negotiate the Short Sale because it is not with the bank!
I was on the phone with them all this week and achieved nothing but being rudely hung up on every time. This is the first deal that i have had to deal with HSBC and this Tate & Kirlin company. Has anybody ever ran into this company while doing a Short Sale and would it be possible to get some people together who have dealt with these under-handed companies and file a class-action suit?
I have had the first lien-holder accept the offer as well as release the lien. All we are waiting on is for the second to release and we have been unable to even get a negotiatior on the file!
Please let me know if you have any further information or insight on this subject.
Thank You!
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