Does anybody else think it's time to go back to Real Estate 101? Back in the old days (not all that long ago) we received courteous service when calling another brokerage to schedule a showing on a listing. Agents were appreciative to have their listings shown and were happy to assist a selling agent with instructions.
It seems today that some of our brokerages have forgotten a basic premise. Selling agents are actually "customers" of that brokerage. Few agents seem to grasp this basic concept. If a selling agent has a potential buyer for your listing, try a little courtesy. Provide that agent the information they need to be effective during the showing. For example, where did you hide the lockbox? Do we need to guard the door against bolting cats? Personally I do not show off my best side when charging across the front yard to tackle an escaping feline. :)
Providing good service to a selling agent is ultimately a service to your seller. Who wins here? Everybody! If you're not aware of how your receptionist handles showing requests for your listings you may want to try a test call. Could be an eye opener!
Because of current market conditions our jobs are more stressful than usual. This, more than ever, is the time to aid our fellow agents. Back to basics and the golden rule; a little courtesy goes a long way. Real Estate 101....