The Mobile Notary did Not Show for the Appointment
In this installment I will discuss a total “no show” as opposed to being a bit late. Lateness is not good as often many people are waiting and depending on the notary to be on time. However, in my location, New York City, Manhattan; traffic is chaotic and even if plenty of time is allocated it’s still possible to be stuck behind a Fire Truck. But, what I want to cover is the total “no show” situation; where the notary neither calls nor appears. As a http://newyorkmobilenotary.com I take my appointments very seriously. It’s very rare for me to totally miss an appointment. Over the past 10 years that has happened exactly 3 times Not too bad an average, considering thousands of appointments over the decade – but still not good enough for you or for me.
I know of other notary services that routinely “trade up” their jobs. They will dump an assignment when a more profitable one wants the same time slot. I have never done that in my life, and I never will. Sure, there is a temptation to “upgrade” to a job that pays lots more; but I’m old fashioned enough to honor a promise – even to a stranger. There are other pressures on the mobile notary. It’s tempting to “swap” for a nearby assignment; and “let down” a more distant one. Those tactics would cause a rapid loss of the A+ Better Business Bureau rating; of which I am very proud. It’s a matter of business ethics, and one of personal pride. Frankly, I would rather maintain my professional ethics and moral standards than make “short term” cash.
For it is “short term” cash – not profitable in the long run. There are some things you can do to “protect” yourself against a “no show”. The most basic is to call the mobile notary two hours prior to the appointment to confirm, and remind, them of the appointment. It should not be necessary for you to do so with http://kenneth-a-edelstein.com. It’s not that I am superhuman; but I have a triple bookkeeping method – your appointment goes into a logbook, on my calendar, and on a “work order”. The system should be foolproof – but those 3 missed appointments gnaw at me, and I now introduce a fourth aspect to insure that every commitment is met.
I now introduce my “double your money back” no-show insurance. If I miss an appointment it will be rescheduled as soon as humanly possible – at your convenience. My visit will be free of any charge – except for any “fees” that I have to pay “out of pocket” – as in the case of Apostille processing. Totally covered are notarizations and fingerprinting. I did say “double”. While I am at the no charge “make up” appointment, you will be given a “free pass” for my next visit. You can be sure of this: two freebie visits is something I really want to avoid. This promise is designed to put the pressure on me, and to reassure you. It’s another way to show that I consider each and every client, that you are my “Key Client”.