Do you enjoy tech support humor? 12/4/17

Real Estate Agent with Coldwell Banker United Realtors® ~ 512.346.1799

Hard to believe the first week-end in December is over! Our Canyon Creek HOA Multi-Cultural Festival was this week-end and what a great turnout!! Finished some Christmas shopping, met with a seller concerning repairs..we will see if we can work this one out. Daughter-in-law ran in the Sacramento Marathon this week-end and so proud of her for coming in with a good time (we  followed her on a link)!! Watched Clemson rake Miami over the coals and son John was on cloud nine! Somehow it got to be Monday morning. Grab a cup of your favorite morning brew and join me for some tech support humor to start your week.

A support agent works as an IT technician for his college during the summer, and they are in the process of upgrading their phone system. He had replaced a certain older professor’s phone the previous day and left both a full manual of how to use the phone as well as a more condensed “how-to” pamphlet. The phone works exactly like any other office phone. The professor in question calls the help desk.)

Tech Support: “Hello, IT help desk. This is [My Name]. How may I help you?”

Professor: “Yeah, I need to know how to use the new phone.”

(The tech support agent is confused, as he is calling on that very phone.)

Tech Support: “Is there a certain feature you’re not sure of how to use?”

Professor: “I just need to know how to make calls on it.”

(Now the agent is very confused.)

Tech Support: “It should work just like your old phone, just pick up the handset and start dialing. You can check your voicemail by pushing the button that looks like an envelope.”

Professor: “Why are we changing them, anyway?”

Tech Support: “Our old system is really outdated and is costing us a lot to maintain.”

Professor: “Well, who is paying for all these new phones?”

Tech Support: “I’m not sure of what part of the budget it’s coming out of, but it will actually save us money in the long-run.”

Professor: “Well, we’re all dead in the long-run.”

Tech Support: *speechless for the next full 30 seconds* “Umm, yep… Is there anything else you need?”

Professor: “Nope, bye.”

Tech Support: “Have a nice day.”

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Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker

Good morning Dorie. Some people just don't like change. Enjoy your day!

Dec 04, 2017 04:39 AM #1
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

I completely understand the old professor's confusion - I am beginning to feel like that too. 

Dec 04, 2017 04:42 AM #2
Amanda S. Davidson
Amanda Davidson Real Estate Group - Alexandria, VA
Alexandria Virginia Homes For Sale

Dorie, haha this poor professor. I hope you're able to work out the repairs, that can be so tricky sometimes! Have a great week!

Dec 04, 2017 05:17 AM #3
Nathan Gesner
American West Realty & Management - Cody, WY
Broker / Property Manager

I can believe this because I've had very similar conversations with clients or customers in the past!

Dec 04, 2017 05:26 AM #4
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo & Home Sale Specialists

Yes, the new technology can confuse anyone Dorie! Glad to read how successful the festival was!

Dec 04, 2017 05:56 AM #5
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

Good morning, Dorie --- new fangled thing-a-ma-jigs ---- it's always something -- well at least according Roseanandana(sp?)

Dec 04, 2017 06:15 AM #6
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Thank you very much for sharing this story. Have an outstanding week.

Dec 04, 2017 06:25 AM #7
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Dorie. The tech thing is really depressing. Otherwise glad you had`a great weekend.

Dec 04, 2017 06:31 AM #8
Raymond E. Camp
Howard Hanna Real Estate Services - Ontario, NY
Licensed Real Estate Salesperson Greater Rochester

Good morning Dorie,

They should have upgraded him with "Siri" then he would have someone to talk to all the time!

Make yourself an astonishing day.

Dec 04, 2017 06:59 AM #9
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Sounds like a very fun and productive weekend!  Clemson now has a pretty tough matchup with Bama, so it should be interesting.

Dec 04, 2017 07:04 AM #10
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Dorie you had another productive weekend, but time is running short on getting the Christmas shopping done.

Dec 04, 2017 07:57 AM #11
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Thanks Dorie,  I got my laugh to start the new wekk out with.  You come up with some good ones.


Dec 04, 2017 08:05 AM #12
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Happy Monday Dorie! We had a full day of college football Saturday! Sorry to see Auburn lose but happy that UCF won!!!Have a wonderful week. 

Dec 04, 2017 08:20 AM #13
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Dorie - I can actually believe this one working as an adjunct for a university.

Dec 04, 2017 12:01 PM #14
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of Manchester NH's Leading Agents

Clemson sure is rolling over everyone. Sounds like a full weekend of fun Dorie Dillard 

Dec 04, 2017 02:40 PM #15
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Serving Buyers & Sellers in NW Austin Real Estate
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