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The Numbers Game

By
Home Stager with Seller's Advantage

Over the course of the past year, I have given several presentations on the subject of staging and pre-listing services. In several of these sessions, we've been asked for statistics (staged vs. non-staged homes) and I have to honestly say I am not always comfortable with providing them. Yes, they can help convince the non-believers, but really, how accurate and objective are these numbers?

 One staging organization, for instance, provides some pretty impressive stats. However, when you read the fine print, you find that the numbers cover a relatively low number of homes....and from studies conducted a year or more ago, when the market was, well, different!

 Other issues that affect stats:

 Price: All the staging in the world won't make much of a difference if the property is overpriced.

 Location: All the staging in the world won't make much of a difference if the property is located next to a refinery or a nuclear plant (yes, I've been called on one of these!).

 Condition: All the staging in the world won't make much of a difference if the property has an abundance of cosmetic and/or structural issues that the seller refuses to remedy.

 OK, I know I'm sounding redundant and I certainly don't want to underestimate the power of staging but the fact remains that we, as stagers, cannot control these factors. For instance, the last few vacancies I staged sold in just weeks, which makes my vacancy stats look great! However, I staged another vacancy that was on the market for several months before a dramatic price decrease finally attracted a buyer...and hurt my stats! I've even had other stagers confide that when asked for stats, they tend to offer only the "hits" and omit the properties that sat on the market for long periods of time due to price or location issues.

 My solution? Well, I don't have a perfect one. I, too, tend to focus on my successes, while explaining that price is a factor over which I have no control. And, I've learned to turn down gigs where I know that staging will not have an impact (see Location and Condition above!) because, ultimately, taking on an "unstageable" property will not only hurt my stats, but my credibility, too!

 

Comments(6)

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Tanya Venable
Orlando, FL
SEO, Mobile SEO, and Internet Marketing Consultant

Great Post Celeste!  I think that sooner or later in a stager's career every one will have a property that takes a while to sell, due to something that stagers have no control over.  Hopefully, they are very few and far in between.  Knowingly there are some jobs that you just have to turn down. But if issues arise after the staging then you just to bear it.  When asked for stats you can give your averages or say "most of our staged properties have sold in xxx".  I think that as long as you are truthful you credibility will stay in tact.

May 19, 2008 04:56 AM
Tori Lynn Wallitsch
Prudential Ambassador / Ross Designs, LLC - Omaha, NE

I wholeheartedly agree with your post and that is precisely what I tell agents when they ask me about statistics.  I have one statistic that I am completely comfortable quoting and this is a direct quote from one of my agent partners:

"Since staging my listings with Ross Designs, my average time on the market for the same number of homes listed and the same average listing price, was reduced by 42%!"

May 19, 2008 12:36 PM
Susan Peters
Dove Realty Inc. - Seattle, WA
The Better it Looks the Better it Sells

Celeste,

You are so right. At least when you've done everything you can, sellers are not so resistant to lowering the price.

May 19, 2008 03:19 PM
Michelle Minch
Moving Mountains Design Home Staging, Pasadena, CA - Los Angeles, CA
Home Staging Los Angeles and Orange County, CA

Last year, almost 80% of the homes we staged sold in 60 days or less, half of those sold in 30 days or less and several sold in 7 days or less. We had a few of homes that sold in 65 or 70 days, and a few homes that didn't sell before we destaged (and still haven't sold a year later - unrealistic pricing). Those few homes that didn't sell or sold after 60 days play havoc on my statistics, but I'd rather be honest than give clients unrealistic expectations. As long as I am beating the average DOM of all homes in my area, that proves that what I am doing works to help sell homes faster.

May 19, 2008 03:23 PM
Terrylynn Fisher
Dudum Real Estate Group - BuyStageSell.com - Walnut Creek, CA
HAFA Certified, EcoBroker, CRS, CSP Realtor, Etc.

Explain that it is PRICE and staging that have to be in line to get SOLD. 

IF the seller and/or realtor are unrealistic then staging won't make a difference.  Why would you turn down a job though as the people who need you the most aren't getting the benefit of your services?  Perhaps they would get real and the staging would make the difference. 

It was upsetting to me as a Realtor a few years back when my stager to whom I gave ALL my staging work, didn't want to do one because my client didn't fit her image of what she wanted to put out there.  THEY did need it more than the other clients and it was offensive to me that she wouldn't help them maximize their sale because of her ego. 

As a Realtor when a client refers me their mother who has a "grandma" house, that person needs me soo much more than another client possibly and the referring client is expecting me to help their mom.  How could I turn that down when I know helping her and staging to the best of her ability and budget would make a HUGE difference and does?  Just my opinion, the other side of the coin.

May 19, 2008 04:22 PM
Celeste Williams
Seller's Advantage - Wilmington, DE
ASP/Redesigner

Terrylynn: Thanks for your feedback and I agree with you. The "unstageable" properties I was referring to were vacancies that had not been painted/improved or even cleaned in years (out-of-town owners/heirs). So that the sellers could stay within their very limited budgets, my staging advice was to spend those dollars on cosmetic issues rather than rental furniture/accessories. I am a big believer in staging vacancies, but sometimes budget simply doesn't allow for it after making essential repairs and upgrades.

May 20, 2008 12:38 AM