If you or your client has a rental property, and you have a "no pets" policy, you will want to make sure that you are aware of the HUD policy on Service animals and Assistance Animals for people with disabilities.
You can find the full document here: https://www.hud.gov/sites/documents/SERVANIMALS_NTCFHEO2013-01.PDF
Some of the things to know:
- An assistance animal is not a pet.
- The assistance animal is not requires to be trained or certified.
- The Department of Justice's (DOT) amendments to its regulations' for Titles II and III of the ADA limit the definition of "service animal” under the ADA to include only dogs, and further define "service animal" to exclude emotional support animals.
Housing provider must consider the following:
- Does the person seeking to use and live with the animal have a disability?
- Does the person making the request have a disability-related need for an assistance animal?
There are quite a few ends an outs to how those two questions are answered. For instance, "A housing provider may not deny a reasonable accommodation request because he or she is uncertain whether or not the person seeking the accommodation has a disability or a disability related need for an assistance animal."
So, one will want to be aware of the rules before eliminating a renter from consideration.