A few weeks ago I got the call all Realtors dread. The week before closing, a buyer with a bad case of cold feet walked away from their obligation to purchase one of my listings. I took a moment to let the news sink in. How do I handle this? What is the seller going to say?
I knew I had to call the seller and deliver the bad news, but my Realtor brain told me to review my prospect file first.
Someone had inquired about the house a few weeks earlier when it was pending. I could have blown that email off at the time. After all, the house was under contract and it looked solid, but I followed up anyway.
They were disappointed the house was sold, but I assured them I would let them know if anything happened.
Before calling the seller to tell them their sale fell apart, I called this prospect back to see if they were still interested in the house. As it turned out, they were still in the market for a home and very much interested in my listing.
Fast forward 24 hours and the house is under contract AGAIN.
It doesn't always happen this way, but fortunately the house is once again PENDING and we are headed to closing.
I feel like Wonder Woman!
PS: The house closed successfully a few days ago. The moral of the story is to ALWAYS follow up, regardless of the circumstances. You never know when a sale may go sideways. As it turned out, the second buyer was THRILLED the first sale fell through.
This story has been submitted to the February contest "Love is in the Air".