Special offer

Write it like mom's gonna read it.

By
Real Estate Agent with Jameson Sotheby's International Realty

"Did the buyers decide if they wanted any of the stuff that we offered them?" My seller asks... you know the sofa, the chair, that kinda stuff.

"They hadn't mentioned anything... I'll reach out to them and ask.  I did tell them about all the stuff you mentioned, and figured the inspection was a good time for them to view them".

"I know" says my seller "they left some papers behind, and one of them was the print-out of your email to them with the list of 'stuff'."

My brain goes into quick overload...  they're now able to read an email that wasn't intended for them... I'm pretty sure I didn't say anything untoward. Just "The seller would like to know if the buyer would like the sofa, chair and rug in the living room.  Also the chair and curtains in the baby's room.  Maybe you can view them at the inspection and let us know?"

whew... dodged a bullet right?  Glad the email didn't say... "Can you ask the buyer if they'd like my sellers ratty old sofa, and crappy chair and rug??  I know it's all old and beat up, but the sellers don't want to move the stuff, so they'd like to let you deal with it"  Right?

Ya never know who's gonna see what you've written.  Follow that old axiom... make sure that whatever you write... pretend that your mother is going to read it.  Would she approve?

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

Comments(51)

Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Alan May, I copied on an email that was intended for the seller from her agent, this was a short sale that smelled fishy, You never know whose hands your emails/texts/posts will end up in.

Jan 26, 2018 08:32 AM
Alan May

so make sure it's clean and clear... just in case, right?

Jan 26, 2018 11:55 AM
Blatt + Cutino
Coldwell Banker Realty - Monterey, CA
Broker-Associate 831/206-8070*Call today*

I agree with Dorie Dillard above. Keep all files in order and act as if one day whatever you have written or not written for that matter will one day be up on the monitor in a courtroom and the judge will be asking you questions about it.

Jan 26, 2018 08:38 AM
Alan May

a good plan... to be sure.

Jan 26, 2018 11:56 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

OMG! That news would strike terror in my heart too. I too try to joke around at times. Great advice Alan, we should assume any and all emails in transactions are subject to public consumption. D 

Jan 26, 2018 08:42 AM
Alan May

I tried to rebuild the email in my head... my life flashed before my eyes in seconds...

Jan 26, 2018 11:56 AM
Ralph Gorgoglione
Metro Life Homes - Palm Springs, CA
California and Hawaii Real Estate (310) 497-9407

Well, that's no fun.  How am I supposed to shock and stun people?

Jan 26, 2018 09:02 AM
Alan May

shocking and stunning is easy... very easy.

Jan 26, 2018 11:57 AM
Juliana Sanabri
Juliana States lmt - Alameda, CA

Nice post. The only way to create such an amazing post is to choose an interesting topic like the difference between rational and irrational numbers and make an effective outline to write down that post. To conduct an effective research is also for the students in this regard.

Jan 26, 2018 09:24 AM
Janelle Ancillotti

What the heck? Do you post this comment on every post you read?

Jan 26, 2018 09:42 AM
Alan May

Thanks for the drive-by-comment, Juliana

Jan 26, 2018 11:57 AM
Janelle Ancillotti
Seneca Home Staging - Syracuse, NY
HSR Certified Home Stager, Syracuse, NY

Funny story. It reminds me of when our landscape architect shared an email he received from our next door neighbors thanking him for blocking their view of our "slab" (our "slab" as they called it was a 25'x50' concrete pad that we put an ice rink on in the winter and in the summer we used it for basketball, tennis, and all kinds of other activities).

Jan 26, 2018 09:41 AM
Alan May

oops.

Jan 26, 2018 11:58 AM
M.C. Dwyer
Melody Russell Team at eXp Realty of California, Inc. - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

Got me laughing - thanks Alan.    Yes - once we type it anywhere, or share it anywhere, it leaves our control.    Whenever we do anything, anywhere, with anyone,  consider it's potentially available to everyone.     As  Grandma used to say, if you don't want to see your picture in the paper next to an embarassing story, don't do it!    The only difference today is the immediacy.

Jan 26, 2018 10:48 AM
Alan May

Grandma was wise.

Jan 26, 2018 11:58 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Alan -  there are no secrets with email or the Internet.

Jan 26, 2018 12:09 PM
Alan May

you are right about that, sir.

Jan 26, 2018 12:55 PM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

In today's world we never know when some of our communications is going where we did not expect it.

I have inadvertently sent an email to the wrong email address.

Be careful of what you write.

Jan 26, 2018 02:15 PM
Alan May

and therein lies the rub.

Jan 26, 2018 03:07 PM
Paul McFadden
Responsive Pest Control - Seattle, WA
Pest Control, Seattle, WA.

Before I ever send anything I read and re-read my thought. Call me OCD but I think it's important to say the appropriate thing. Thanks!

Jan 26, 2018 03:56 PM
Alan May

It's important to say the appropriate thing, to the appropriate people.

Jan 26, 2018 04:10 PM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

That would be adhering to an almost impossible standard if I would write for my Mother to read.

Jan 26, 2018 05:26 PM
Alan May

awwww... your mom told me that she loves your writing.

Jan 26, 2018 05:47 PM
Monique Ting
INET Realty Honolulu, HI - Honolulu, HI
Your agent under the sun

In this day and age of advanced technology, I will also add to make sure that any voicemail you leave pass the "mother's test". I just forwarded a voicemail that someone left me to a third party... Always make sure your tracks are irreprochable!

Enjoy the weekend!

Jan 26, 2018 05:26 PM
Alan May

That's the Ting!

Jan 26, 2018 05:47 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I totally agree. We never know when an email we wrote might get inadvertently forwarded (or even on purpose), a text message will be screen-shot and sent somewhere else, a voice mail forwarded. Anything we say in any format needs to be mom-proof.

Jan 27, 2018 03:30 AM
Alan May

that's exactly the issue today... isn't it?

Jan 27, 2018 06:53 AM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Oh that was fortunate!  Reminds me of agents that just forward me emails from their clients--during negotiations or some other matter--then I have their client's email and I feel that is private correspondance.

Jan 27, 2018 07:33 PM
Alan May

very fortunate.. indeed.

Jan 27, 2018 07:44 PM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Hi Alan,  Great advice.  I usually take care in anything I write as well, but it does get your attention.  I hope I didn't slip up anywhere.   Thanks.

Jan 27, 2018 08:03 PM
Alan May

Oh... I've slipped a'plenty... but I try not to.

Jan 28, 2018 08:52 AM
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

I always try to write as if this is going to be read "after I'm gone" to the people I love the most.  Keeps me honest.

Jan 27, 2018 10:03 PM
Alan May

a fair way to view it.

Jan 28, 2018 08:52 AM
Sharon Parisi
United Real Estate Dallas - Dallas, TX
Dallas Homes

This is excellent advice.  It's also a good idea to double check all recipients in the address bar.  There are accounts of people accidentally including an unintended recipient on an email.  The repercussions were devastating to all recipients.

Jan 29, 2018 03:16 PM
Alan May

always a good idea.  This is why I like to start a fresh email, rather than "forwarding".

Jan 29, 2018 05:11 PM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

So true!  The phrase "Dance like nobody's watching" doesn't apply here!  We have to be mindful that anything and everything can be heard, repeated and read.  Whew!  Good for you for being the consumate professional :)

Jan 30, 2018 07:04 AM
Alan May

you're right... not applicable here.

Jan 30, 2018 10:15 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

I've learned the hard way that you have to assume they're going to read it - whoever the "they" might be!

Feb 01, 2018 05:19 PM
Alan May

the ubiqutous "they".

Feb 01, 2018 05:30 PM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

That is a great warning to us all.  Writing what you think is often a bad thing if it is not positive!  I almost said factual but "ratty old sofa" could have been just as factual!

Feb 02, 2018 06:12 AM
Alan May

I am willing to write something "Negative"... but you can still manage to be polite about it.

Feb 02, 2018 06:27 AM