You Can Have the Participation Trophies & Corner Offices
Reading JL Boney, III's post on his start in the business reminded me of a turning point in my own career. (Thanks, JL!)
I was quite comfortable in my boutique brokerage during the recession; I had sales, was cautiously optimistic on the inside and fully optimistic on the outside! Anyone I ran into got my normal, "We're making the turn!" during the recession when asked, "How's the market?" Inside, I was a bit stressed because my two boys were in college and I was 'learning' a new part of the business - short sales. However, no one ever saw or heard that concern - positive people attract positivity and I'm a firm believer in that so, I stayed the course!
I had been working in an office on the 'hall side' of the brokerage and the office behind me came open - it was THE coveted office in the brokerage and I asked if my sales would qualify me to move offices and take that fabulous one - I SO wanted a window office! My broker-in-charge said, "Absolutely! It's yours!"
The next day, I arrived to admins moving furniture into the 'fab' office. I said, "Oh, I love my furniture...you don't need to do put new furniture in - give that furniture to the person that gets my old office!"
The admin who was in charge of the move said, "OH NO! This is for [let's call him] John Doe!" I explained that the BIC had promised me that office and they said they would check with her.
That afternoon, I was notified that the office had been given to a new "Top Producing Recruit!" Being the 'data' lover that I am, I am WELL aware of those who are ahead of me in the city's rankings and this guy was nowhere near me! I was fit to be tied, to say the least.
The BIC explained that the owner of the company used that office as a recruiting tool. WAIT! What?! So, you promise someone a plush office with a great window view who you don't even KNOW, and all you have to say is, "Sorry!" to someone who has earned money for your brokerage for years? Did I say I was fit to be tied?!
Shortly thereafter, I decided that my mission was to not only show them that I deserved that office but, to out-sell every single agent in my company - not just that office! In order to do that, I needed to invest more time to working - quiet time. So, I moved into my seldom-used home office and went to work.
The very next year, I reached my goals and won the trophies - all of them - top sales, top volume, top customer service, top everything! A month after the awards ceremony, I left the brokerage and became a partner in my own brokerage...I would have rather owned a brokerage than have that window office any day!
Although I left the brokerage, I don't hold grudges! The agent who got the fabulous window office and I wound up becoming friends; in fact, we actually have friends in common (outside of real estate). He's a great guy and we have laughed together many times about this crazy office story! And, you know what, it wasn't the fab office that he even wanted; he was simply looking for a brokerage closer to his home! That fab office was a carrot he didn't even want!
My take on 'participation trophies' - they are de-motivators! I owe a great deal of gratitude to the owner of that brokerage though - by witholding that window office from me, it motovated me to kick butt!
What motivates you?
© Debe Maxwell | The Maxwell House Group | CharlotteBroker@icloud.com | You Can Have the Participation Trophies & Corner Offices