About 8 years ago I listed a home in a very high end neighbourhood, close to $1,000,000.. the home was beautifully, and tastefully deocrated with warm neutral tones, a very harmonious atmosphere. It had all the amenities you would expect in a home in this price range. The front doors alone were $10,000!! Get the picture??? It also had great curb appeal which helped.
Before I arrived on Sunday evening to list the property, the clients spent the entire weekend ensuring the house showed like a model home!! Wow, I was very impressed… I didn’t have to do a thing, the lady of the house did a terrific job and added little touches that enhanced the already warm and inviting atmosphere.
After a few days on the market I had some feedback from two other agents about the broadloom in the master bedroom…. it had buckled quite badly and there were numerous ripples throughout the room. I had mentioned this to the Sellers when I first saw their home, but they didnt seem to think it was importnat and did nothing, but now others were mentioning it too.
I had to provide this feedback to the Sellers, so I wrote him an email and provided the feedback from the agents mentioning the buckled carpet. I also reminded him that I had mentioned it to him before when the home was listed This was a approximately 11:00 a.m. – 12:00 p.m.
At 5:30 later that day, I was on the phone with him about a different matter, and he casually mentioned.. “Oh, by the way, the carpet installer just left!” “What?” I said… “Yeah, I had the carpet stretched and it looks great!”
Wow, I was stunned…I told him I wished I had more clients like him who actually listened to their agent. After all, we are trying to sell their home at the best possible price and only making suggestions that would be beneficial to them.
I now have experienced the perfect client!!
Any more out there who would care to join this club???