Erika Rae Albert, Austin Real Estate Expert
E*Rae Realty - Austin, TX
Exceeding Expectations in Every Transaction

Such a good point Debbie Laity ! I too make sure my clients receive a copy of the MLS as soon as I list their home.  Based on what I see on the MLS, I'm sure many agents are not not implementing this task.  

Feb 06, 2018 08:05 PM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Property Manager

Hi Debbie,  I would definitely want to see the listing on my home if it was listed.  It's always good to have another proofreader.  So easy to miss our own errors. 

Feb 06, 2018 08:09 PM
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

Well after many, many, many edits (after publishing)...I finally got this post to look professional. The AR gremlins were certainly working my last nerve tonight. 

Feb 06, 2018 08:10 PM
Emily Medvec

Great post Debbie Laity now I know about the AR gremlins as they were busy with me last night too. I typically give sellers a link with a request they review everything quickly as the feed from our MLS goes to over 400 web sites.

Feb 07, 2018 04:52 AM
Gloria Valvasori, Accredited Senior Agent
BETTER HOMES AND GARDENS REAL ESTATE SIGNATURE SERVICE - Mississauga, ON
REAL Experience | REAL Commitment | REAL Results!

Hi Debbie Laity I always send a copy of the MLS lsiting to my clients and ask them to review the information and the description I wrote about their home.  I ask them to read it and let me know if they require any changes, additions, etc.,

Feb 06, 2018 08:22 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

This is so true, Debbie. Sellers are entitled to know and see how their listings are being presented. The agents that don't share it are not confident of their presentation.

Feb 06, 2018 09:46 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

It seems very obvious that we should be this prepared, but sometimes the obvious isn’t so obvious

Feb 06, 2018 10:02 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

They are really entitled to every aspect and every angle possible. Better to have more than not enough, Debbie Reynolds

Feb 06, 2018 10:04 PM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

Hi Debbie: It's interesting how many sellers just want you, the listing agent, to go do it figuring that's what you are getting paid for. But it really is a good idea to show the seller what you have done, just in case there are inaccuracies.

Feb 06, 2018 11:05 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Debbie, it is a great idea to let your seller as well as future sellers know what you do for them as a listing agent, Endre

Feb 06, 2018 11:08 PM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Debbie.

Congratulations on the feature, you are back in full swing.  Good information for the sellers to consider  

Feb 07, 2018 01:43 AM
Richard Bazinet /MBA, CRS, ABR
West USA Realty - Scottsdale, AZ
Phoenix Scottsdale. Sellers, Buyers & Relocations

Excellent post Debbie. Listed clients should always make sure their property description is accurate, and that the prose delivers.

Feb 07, 2018 01:58 AM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Congratulations on the featured post. I do not think many sellers see the Mls printout . I have seen so many inaccuracies over the years.

Feb 07, 2018 02:52 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Yes, I always send the MLS listing to them, prior to the final submission to MLS.

Feb 07, 2018 03:12 AM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

The seller knows the place better than the 1.5 hour or however long the agent took very careful real estate notes on. Let them as a partner add the features you left out that will all add up to make the place seller quicker. Video, not empty image sockets, wide and handsome photos, plot maps, floor-plans are a must. But the yes, no, maybe and number fields leave a lot out on the how is this one different. For your buyer out in the audience to differentiate with the "one of these properties is not like all the others". They do start to sound and look a lot alike when the remark field is too small. Narrative is critical and adding to the original mls entry feed that shows up on your sites to make it fuller, richer, more helpful, more detailed.

Feb 07, 2018 03:17 AM
Candice A. Donofrio
We have them sign off on the data sheet that everything on it is accurate and complete.
Feb 07, 2018 05:29 AM
Jay McHugh
SendOutCards-Appreciation Marketing Expert - Acton, MA
YOUR SendOutCard Mentor

well written...thanks for the nuggets....

 

Feb 07, 2018 03:44 AM
Mike & Cindy Jones
Berkshire Hathaway HomeServices Florida Network Realty - Jacksonville, FL
Real Estate - (904) 874-0422 - Jacksonville, Fl

I think the MLS sheet with photos should be reviewed by every seller. They really should know how their house is being represented to the buying public. I have an entire folder of bad MLS photos and laugh at them all the time.Bad MLS Photos

Feb 07, 2018 04:11 AM
Candice A. Donofrio
Next Wave RE Investments LLC Bullhead City AZ Commercial RE Broker - Fort Mohave, AZ
928-201-4BHC (4242) call/text

This is one of those questions that at first glance you think, "duh! Of course!"
But we know that that is not always the case. Some sellers never see any of the marketing for their property. And then they wonder why the property isn't sold with all the inaccuracies, omissions and lack of proper marketing on the part of their selected broker.

Feb 07, 2018 05:28 AM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Congratulations on the feature Debbie Laity , you are a feature machine. I love the topic as many homes i see becoming expireds, one look at their MLS print out sure can show why the home never sold in most cases. Only 1 picture, no description and often wrong information

Feb 07, 2018 05:32 AM
Raul Rodriguez
Covenant Partners Realty - San Antonio, TX
Looking out for the client's interest and not my p

Yes, I always send them a copy of the MLS listing on their home. I have made changes to the description and remarks on their home when they point out something I may have missed. My commitment to them is to sell their house...in that sense they are my boss.

Feb 07, 2018 05:41 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Debbie

Sellers, and prospective sellers deserve to know what you can and will do, which includes the marketing. Clearly some sellers never get to see the MLS listing before it  hits the market, including the photos and typos.

Jeff

Feb 07, 2018 05:57 AM
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

Good points. Sellers should also be going online to see how their house is presented.

Feb 07, 2018 06:01 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Congratulations on your feature recognition. This is very good reading for home sellers.

Feb 07, 2018 06:01 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Excellent post, Debbie.  All sellers should take a look at the MLS listing (both agent and customer views) and ask for explanations of all items that they don't understand.

Feb 07, 2018 06:01 AM
Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Mach1 Realty Farmland Broker-Auctioneer Serving Rural Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940

Hi Debbie Laity Thanks for the great blog and accurate one!!

I rarely sell homes...I usually am concentrating on farm ground. 

Although the same rules apply for farm land as houses...we can usually figure out the land from satellite and driveby photos.

However this week I have had a client who wanted to look at homes and after three homes...I remember one of the main reasons I quit selling homes many years ago.

All I can say is I wonder if the homeowners on two of them ever saw the MLS listing papers.  My bet is the answer is no.

 

Feb 07, 2018 06:07 AM
Marie Story
Coldwell Banker - Pinecrest (Miami) - Pinecrest, FL
Broker Associate, Pinecrest (Miami) Specialist

Thanks for writing this; just yesterday we were discussing in my office the pros and cons of sending the Sellers a copy of the MLS sheet. 

Feb 07, 2018 06:10 AM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

One of the first things that I do after going live with a listing is send it to the Sellers, so they can see how it looks and let me know if they see anything that needs to be changed.

Feb 07, 2018 07:01 AM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
Carolina Life RealEstate & Relocation 919-602-8489

Debbie, This is a great question. We send the MLS sheet to our sellers to look over. It's so important it is correct as it affect buyer's search.

Feb 07, 2018 07:10 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

I send all my sellers a copy of their mls listing... it's part of our contract to list... they have a right to know what's in it. I'm amazed how often sellers don't ask for this, if not provided, and then later are flummoxed by the fact that their agent didn't present the property particularly well or with inaccuracies.

Feb 07, 2018 07:25 AM
Joy Daniels
Joy Daniels Real Estate Group, Ltd. - Harrisburg, PA

Excellent post! I agree that some of the most basic details, like proofreading or checking on your photos, can often be overlooked. I also like your advice about having someone else look over your work. Another set of trusted eyes is invaluable.

Feb 07, 2018 08:03 AM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Just make sure the print out is not meant for agents showing combinatio # and commission meant for realtors.

Feb 07, 2018 10:39 AM
Bill Dean
Haggerty Team St. Louis, Mo. - Fenton, MO
William Dean - Broker, Salesperson

Hi  Debbie Laity

I  make sure my clients are the first to see what it looks like in the MLS.

We should always get feedback from them, after all they have lived in the home sometimes for many years and will be quick to notice errors.

Feb 07, 2018 11:39 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Debbie  - another reason why trust and knowledge is so important in selecting an agent.  I have seen terrible listing when I was looking.

Feb 07, 2018 12:04 PM
Michael Eisenberg
eXp Realty - Bellingham, WA
Bellingham Real Estate Guy

Hi Debbie, I am so often puzzled when I see dark, blury or just plain bad photos on expensive listings. I think these sellers deserve better, if only they knew.

 

Feb 07, 2018 12:06 PM
Faye Y. Taylor
StepStone Realty, LLC - Floresville, TX
Homes for Sale Floresville, La Vernia & San Antoni

So so good.  I am constantly amazed at the pics that are upside down, sideways, or just plain dark.  Sad to say it is more common than anyone would like to see.

Do the sellers not look at the websites that have their listing?  It is how their home is presented to the public and those feed from the MLS. So giving them a copy of the listing is good but pointing them to the website helps also.   Some clients don't like things like vides so may not want one of those.  The other pet peeve of mine is the exuberant descriptions of agents.  Particularly when every house that agent has listed "is the house of your dreams. STOP you don't want to look anymore".   I no longer read her descriptions because they aren't helpful.  Plus the hashtags at the end are overdone. 

Feb 07, 2018 12:07 PM
Andrea Curtis United Country Premier Properties Certified Military Relocation Professional
United CountryPremier Properties - Harker Heights, TX
U C INTERNATIONAL DIRECTOR OF MILITARY PROPERTIES

Yes!  I look at some MLS photos and think does the seller even know what you have posted and then what you did or didn't say.

 

 

Feb 07, 2018 01:05 PM
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

I am always amazed that a seller allows an agent to market their property for 30, 40 190 days without photos, my other pet peeve, comments like "won't last" and they have not been removed after XX days, or along the same lines it is December and it states Showings will begin June 1st....

Feb 07, 2018 02:09 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Every listing I take, a link is sent over the client for a look-see for changes and correctness. More home owner's should get a good look at the way their home is being advertised. In some cases, it can be very telling Debbie! Congrats on the feature and perhaps opening some seller's eyes.

Feb 07, 2018 02:35 PM
Jerry Murphy, CRS, SRES
Long Realty West Valley - Anthem, AZ
Anthem, Phoenix, and Scottsdale AZ Real Estate

Yeah, I always send off the MLS listing to my clients as soon as I post it.  Good post Debbie, keep up the great work.

Feb 07, 2018 04:13 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

This is customer service on the go with a professional at the helm thank you

Feb 07, 2018 04:53 PM
Cynthia Larsen
Cotati, CA
Independent Broker In Sonoma County, CA

Yes, I have my sellers initial a print-out of the MLS listing. And I show them the "agent" version, not the "client" version so that they can also see the private agent comments that are not available to the public. Recently, an agent in my area simply put "Use GPS" for the directions. Simply lazy. Good post!

Feb 07, 2018 06:21 PM
Brenda Whitman, Live in Laramie Real Estate
Live in Laramie Real Estate, Laramie, Wyoming - Laramie, WY
Broker/Co-Owner, Laramie, Wyoming

Ha, ha!  I had to laugh when I got to your comment about price typos/misprints.  I have seen those from time to time and they are always good for a doubletake moment...

Feb 07, 2018 06:37 PM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

I read a glowing description the other day of a property that sounded spectacular, until they mentioned "every knook and cranny" was spotless. I do email a copy of the info sheet to my sellers. It's a good business practice.

Feb 07, 2018 07:12 PM
Barbara Murphy
Tartan Properties, Pensacola~Pace~Milton~Gulf Breeze~FL - Pace, FL
GRI, e-PRO, GREEN, FMS, MRP

So many excellent points, Debbie!  Thanks for the great reminders!  I, too,  send the MLS link to my sellers, so they can double-check property facts and make sure that all pertinent information has been included.  And use a professional photographer (even for rentals) to make sure that the photos show the property in its best light (literally and figuratively!)

Feb 07, 2018 07:43 PM
Carolyn Roland-Historic Homes For Sale In Delaware and S. Chester County PA
Patterson-Schwartz Real Estate - Wilmington, DE
Carolyn Roland, GRI, CRS

Our company policy is for the office manager to send every seller a copy of the MLS listing as soon as it is available. My sellers appreciate seeing the result of our hard work!

Feb 07, 2018 09:07 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

It's part of my service to send links to the MLS sheet (the agent version) and all live links to my sites and syndication sites.  I want them to see their house out there.  I want them to share those links.  More eyes on helps me.  Helps them.  I often look at listing and know the seller has seen none of it.

Feb 07, 2018 10:17 PM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

Debbie, first off, this is a great way to present yourself at a listing appointment.

Your seller is informed of what to expect from you.

Second, I think sending them the listing from the MLS is important.

I always do that. They appreciate seeing how you present their property to the public. They can also catch any errors that you may have inadvertently included.

Feb 08, 2018 03:14 AM
Terry McCarley
Coastal Real Estate - Cape Coral FL - Cape Coral, FL
REALTOR, SRES, CDPE - Cape Coral, FL

Congratulations on the much deserved featured post!  I also send the MLS listing to my sellers for review and approval.   More often than not they are happy however sometimes they want a couple changes which is fine with me.  I see so many sloppy listings on MLS I am absolutely sure the seller didn’t see it

Feb 08, 2018 05:03 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Oh, I send it out too, Debbie! There is sometimes something that they want to substitute and oftentimes, it's the 'something' that made THEM buy that house. It's important for them to see that in the write-up. 

You see MLS listings out there (and we won't even bring up the photos!) that you are 100% sure the sellers never saw the listing!

Great post and congrats on the feature too!

Feb 08, 2018 06:20 AM
Ron Aguilar
Continental Mortgage - Saint George, UT
Mortgage & Real Estate Advisor since 1995

Excellent topic to share, also very good replies. thanks for your time

Feb 08, 2018 08:56 AM
Doug Cook
Coldwell Banker Brown Realtors - O'Fallon, IL
Better Service, Better RESULTS!

Great points, Debbie.  Drives me nuts when the map isn't even close to where the property is located.  It's easy to correct but I don't think some agents don't check their listings to see where the map is directing them.  

Feb 08, 2018 09:23 AM
Anne Corbin
Long and Foster - Lake Anna - Spotsylvania, VA
Serving Lake Anna & Central Virginia

Awesome!!! You hit the nail on the head. I despise poor MLS listings. It's critical to get a great first impression.

Feb 08, 2018 09:28 AM
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

It seems so basic, yet reading the comments confirms that many agents have seen bloopers the sellers surely would have spotted, had their agents sent them a copy.

Feb 08, 2018 09:32 AM
Lisa Friedman
Great American Dream Realty - Essex, VT
30 Years of Real Estate Experience!

It is amazing how many sellers have no clue how bad their MLS listings are. I always send a copy of the listing to my sellers immediately for their review.

Feb 08, 2018 09:56 AM
Mary Douglas
United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO
REALTOR, Red Feather Lakes, Colorado

Hi Debbie, this is a great post, and every seller should have the opportunity to review the MLS listing! I always send it. It's a good double check to be sure our marketing is correct and that it meets the sellers' expectations.

Feb 08, 2018 10:37 AM
Maureen Bray Portland OR Home Stager ~ Room Solutions Staging
Room Solutions Staging, Portland OR - Portland, OR
"Staging Consultations that Sell Portland Homes"

Sometimes it's hard to believe the unprofessional presentation in the online or MLS listings .... savvy sellers would know to check it, but it's the others that you have to feel sorry for.  Agents should be required to do a better job for their clients.

Feb 08, 2018 11:16 AM
Jon Mahan
Real Estate Central - Charleston, WV
ABR Charleston, West Virginia Real Estate

Debbie,

 

    I've often said "if more sellers actually looked at their listing, they would be shocked"  Sellers, hold your listing agent accountable! 

Feb 08, 2018 12:58 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Yes Yes Yes!

I don't know why this needs to be out there...seems so obvious....but the pics I see in our local mls are evidence that this NEEDS to be out there!

Feb 08, 2018 01:19 PM
Yolanda Cordova-Gilbert
Richmond, TX

Debbi,

 COngrats on the feature and it's great to see you on the rolls again! I hope you have a great week!

Feb 08, 2018 03:36 PM
Kathleen Luiten
Resort and Second-Home Specialist - Princeville, HI
Kauai Luxury Ocean Home Sales

This is advice every seller should follow, Debbie! We always send a copy of the MLS sheet to our sellers. And like Cynthia Larsen it is the agent version so they can read the private remarks we include.

Feb 08, 2018 03:44 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I don't think some agents send listings to the seller--which is a mistake!  If I was a seller, I would want to see the listing, check for spelling and description and make sure the flyers looked professional and  inviting.  Agents should be proud of their photography and marketing pieces and want to show them off...sadly, many really cheap out in this regard.

Feb 08, 2018 05:31 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Debbie,

Getting a second pair of eyes on the listing is always good early on. I once put in a listing late at night & noticed that the 1-bedroom had 3 bathrooms the next morning. Should have been the reverse. We are all capable of bloopers.

Feb 08, 2018 06:00 PM
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Great minds Debbie!  I always give my clients a link to their listing and have them preview it.  99% of the time they are thrilled.  Sometimes I need to tweak it a bit or add a missing feature.  It's so important to work together as a team to sell a home.  Great post!

Feb 09, 2018 03:43 PM
Gloria Todor
Berkshire Hathaway Home Services - Newtown Square, PA
& Doug Durren (484) 431-3686 in SE PA

Debbie, It is always good as the seller agent to send out a copy right after it is uploaded for the seller's review and feedback.  It is a great way to keep them informed and for them to see what the public will see.  

Feb 19, 2018 11:20 AM
ba`B Ratliff
Robert Ratliff Realty - San Antonio, TX
"Sold with Bob"

Debbie Laity Once again you have written about a great topic. In my practice I do send the MLS listing over to my clients. It's very important for them to read and look over the photos etc. 

 

I miss you girl.... hope all is well with you and your family.... your pal Bobby

Oct 11, 2018 07:27 AM