To Do:
- Be Prompt and Punctual
- Do More-Go Above and Beyond
- Excessive communication throughout the entire process
- Use a listing and closing activity plan-document everything in a CRM or on paper. Whatever you use-Follow up
- Listen to your clients
Don'ts
- Respond late
- Use Fancy Industry Jargon
- Don't treat clients like transactions
- Ignore Technical Communication Preferences-some client want you to communicate via text, some face-face
Lastly Become the agent people can't stop talking about. Transform you business into one fueled by repeats and referrals if you adopt and get rid of some of these habits. People will want to share their positive experiences with their friends and family in hopes that they too can have the same great experience.


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