It's ok , it just common and professional courtesy

Industry Observer


     I think commom courtsey is just something that should be with someone no matter what profession they are in. Also, there is that professional courtsey that should be a part of someone no matter what. I have 14 years in the business and the amount of real estate agents that respond when a prospect chooses something else is minimal. If I took the a generous amount of time to show you and your clients, if I call or text or email to ask what you client has decided I really do expect an answer, they chose another home, they are not in the market etc. It is just common and professional courtsey. 


Many agents always want to build a relationship with the builders, this is an easy way to do it just respond it can't be that hard and you can't be that busy.

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Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Common courtesy is in short supply among some folks these days;  it's very frustrating and very selfish not to consider the other people involved in such a situation.  

Mar 01, 2018 12:11 PM #1
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

Common courtesy does not happen often but I have found the biggest violators are the same ones that bitch if you are 5 minutes late

Mar 01, 2018 01:30 PM #2
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


As both Susan Haughton and William Feela indicated, the word common with the word courtesy do not go together very often, and the same goes with common and sense.  We just need to heartily praise everyone who does practice the commons...A

Mar 01, 2018 01:43 PM #3
Yolanda Cordova-Gilbert
Richmond, TX

William Feela Here in Houston with traffic you never know if you are going to be late or not. Most people give up heads up if they are going to be late 5 minutes is not big deal but when you are over 15 minutes late you should give a heads up again common courtsey!

Mar 01, 2018 02:07 PM #4
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Common courtesy as well as customer service seem to be a dying art.  So odd in a world that is so connected with every kind of tech gadget to keep us connected.

Mar 01, 2018 04:42 PM #5
Anna Banana Kruchten CRB, CRS 602-380-4886
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana!

Yolanda Cordova-Gilbert I agree....we've got quite a few new home buyers and the builders reps email to see where the clients are at frequently. I always do my best to keep them updated and in the loop - just professional courtesy in my book.

Mar 01, 2018 08:06 PM #6
Debe Maxwell, CRS | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

Oh, I couldn't agree more, Yolanda!

Not to mention, if you are showing several new construction homes with different builders and they select one, ignoring the other calls only results in multiple calls from those other agents - giving you more calls to manage! Why NOT just tell them and move on?! 

Happy Friday!

Mar 01, 2018 10:08 PM #7
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Yolanda, you would think that it should be...but let me tell you it not as common as we would like...Endre

Mar 01, 2018 10:36 PM #8
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good morning Yolanda.  I can feel your frustration about this.  It happens to me as well.

Mar 02, 2018 04:51 AM #9
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

I certainly agree with your comments. It is sad when agents lack basics.

Mar 02, 2018 06:02 AM #10
Curtis Van Carter
Better Homes & Gardens Wine Country Group - Yountville, CA
Your Napa Valley Broker Extraordinaire


I am always amazed at how many agents are just plain crude and some almost vulgar. One would think it should be more like what you wrote about, cheers cvc

Mar 02, 2018 06:12 AM #11
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Yolanda. I am with you. Common courtesy is such an important thing and seems natural to me so I am often disappointed too. 

Mar 02, 2018 07:21 AM #12
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Yolanda, that is not the way to build relationships, to leave you hanging!   I agree, let them know!

Mar 03, 2018 02:02 PM #13
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

I spent a Sunday afternoon with a buyer a couple of weeks ago. She loved what she saw, was excited and asked if I would send her a little more information so she could decide between buying new or older. She was prequalified and we went through the buying steps and she fully understood. 

I sent the information within 2 hours and followed up the next day and the day after and later that week with no response from my emails, texts or phone calls. Rude does not describe how I felt she acted. My last message was to please let me know if she was no longer interested or changed her mind as a common courtesy. 

Mar 03, 2018 05:33 PM #14
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-953-8818

Yolanda Cordova-Gilbert  I find most agents these days find it annoying to communicate . I send automatic feed back emails very easy to fill out  . I would say 3 in 10 respond . I follow up with a phone call I may get one more agent to give feedback .  Curtsesy these days is not common it is special . 

Mar 03, 2018 07:53 PM #15
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

I agree- returning phone calls or texts, responsidng to showing requests even if you are about to go pending, just responsding in general takes just a moment or two.  I can't tell you the number of times I've been thanked for picking up the phone!

Mar 31, 2018 08:56 AM #16
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