"Humble Apple Pie"

By
Real Estate Agent with Prado Real Estate South UT DRE# 6541633-SA00
http://activerain.com/droplet/5bdg

"Humble Apple Pie"

 

During the course of showing homes in outlying areas to a potential buyer couple, they marked one off the list. In the haste to move on to another residence, I failed to call and cancel that showing appointment.

 

Imagine my surprise when getting a phone from the owner of the home, giving it to me straight about she got up at 6:00 am to clean the house and get it ready. How there were no foot marks in her carpet...

 

She was highly upset. I apologized but she would have none of it and hung up on me! I called her back, explaining the circumstances and finally she calmed down enough to have a conversation and we rang off.

 

Still unsettled by my negligence, the next day, I went to Veyo Pies and ordered an Old Fashioned Apple Crumb Pie and hand delivered it to her door. We had a nice chat and all was forgiven.

 

Her husband even smiled when I said a dollop of vanilla ice cream would make the pie taste better. Have you ever tried "Humble Apple Pie"? It was heavenly though I never did put a bite in my mouth!

 

...............................................................

 

Buying or selling a home in southern Utah? Call me at 435.632.9374 or contact me at wanda@buynsellutah.com to help because Wanda Can!

 

A portion of every successful real estate transaction goes to Bed 'n' Biscuits to help fund Switchpoint, a local homeless shelter.

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Looking for an experienced real estate professional in southern Utah? Click here.

 

To discover sunny southern Utah for yourself, go to: www.buynsellutah.com

 

Wanda Kubat-Nerdin REALTOR Southern Utah www.buynsellutah.com

 

 

Member of the St. George Area Chamber of Commerce

I, Wanda Kubat-Nerdin at PK Real Estate Utah am responsible for my opinions expressed in this blog. Information herein is deemed to be reliable but not guaranteed and may change due to market conditions. Please do not take my pictures or artwork and use them as your own, they are my property,  Copyright ©

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Topic:
Real Estate Best Practices
Location:
Utah Washington County Veyo
Groups:
Agents who want REFERRALS!
Selling Soulfully
Diary of a Realtor
Bartender, Make it a Double
Crap-Tacular
Tags:
selling soulfully
southern utah homes for sale
an apology
a realtors life
southern utah business spotlight
pie glorious pie
making a sincere apology
eating humble pie
showing homes to clients
fill your pie hole
a day in an agents life

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Rainmaker
4,267,135
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
"Franklin MA Homes"

Good morning, Wanda Kubat-Nerdin - Wanda Can! homeowners should be forewarned that things happen that we may not have control over.... and that was a nice gesture from you....

Mar 08, 2018 07:16 AM #1
Rainer
80,940
Christine Kankowski North SD and Temecula
House Match Inc - Poway, CA
Excellent Sales and Property Management

WEll done!

These things happen and it sure does frustrate the seller who is stressing about keeping the house clean, vacating for you, etc. 

What a well thought out and nice gesture. All of us agent thank you for keeping the bar high in our industry. 

Mar 08, 2018 07:18 AM #2
Rainer
183,009
Ted Glover
Alderman Classic Realty, LLC - Moultrie, GA
ABR in Moultrie, Georgia 229-854-5422

Yes it was a very nice gesture delivering the Apple Pie. However be careful that the listing agent doesn't get upset that you had called upon their client. Hopefully you got the permission from the agent or that they were made aware of you intentions. Some here where I am would be calling you up if you had not. But glad it worked out for you and no harsh feelings all around.

Mar 08, 2018 07:24 AM #3
Rainmaker
2,716,871
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

We can't control everything all of the time...what a nice gesture you did though!

Mar 08, 2018 07:31 AM #4
Rainmaker
486,926
Jon Quist
REALTY EXECUTIVES TUCSON ELITE - Tucson, AZ
Tucson's BUYERS ONLY Realtor since 1996

Hey, I LOVE Old Fashioned Apple Crumb Pie. I claim you failed to show up to show MY house,too. Where's MY pie? Great gesture on your part. I admit I might have gotten the pie, but then I probably would have eaten it. Shoot, now I need pie!

Mar 08, 2018 08:05 AM #5
Ambassador
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1 ~Judi & Don Barrett & Chassy Eastep - Integrity
Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

You handled that so well.. there's a lesson there!

Mar 08, 2018 09:00 AM #6
Rainmaker
864,526
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

HI Wanda, It certainly is not hard to overlook something like this. After all we are only human. You handled it well and the apple crumb pie was a fabulous gesture. Nice job!

Mar 08, 2018 12:25 PM #7
Rainmaker
2,157,196
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

It happens.  I have had situations where I have scheduled a few showings, only to have the buyer want to stop the progression of viewings to write an offer on a house they have fallen in love with along the way.  I always try to call sellers when that happens, but I remember one irate seller who interrupted my writing an offer to complain.

Mar 08, 2018 12:52 PM #8
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Stuff happens.  You are a much kinder soul than I would have been, delivering them an apple pie to apologize.

Mar 08, 2018 01:40 PM #9
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Anna Banana Kruchten CRB, CRS, Broker
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana of Real Estate!

Now that's the way to say sorry! A humble pie! Nicely done Wanda!

Mar 08, 2018 03:11 PM #10
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Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

THANK YOU ALL for responding to this post! Some situations do occur outside the scope of control, clearly this was my fault and wanted the home owners to know that I was sincere. Yes, I could have just left it at the phone call and called it good, but it still felt undone. The agent was just fine with me giving her a gift, thankfully and the pie bridged the (lack of) communication gap and there were smiles alll around when I left them!

Mar 08, 2018 08:12 PM #11
Rainmaker
2,438,941
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Wanda.

Why yes, yes I've eaten so many serving of humble pie, I lost count.  

Mar 09, 2018 02:29 AM #12
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Good for you for stepping up and taking responsibility. I too would have dropped off some humble pie. D 

Mar 11, 2018 08:31 AM #13
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Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

It is important to acknowledge when a mistake is made and rectify if possible James Dray

Mar 11, 2018 09:00 AM #14
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Wanda Kubat-Nerdin - Wanda Can!
Prado Real Estate South - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

It wotked out well and was happy with the outcome Debb Janes EcoBroker and Bernie Stea JD. It takes little effort to apologize...sincerely!

Mar 11, 2018 09:01 AM #15
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