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Realty Times: "Realtor.com isn't bringing any game." Ouch.

By
Services for Real Estate Pros with Zillow

 

Blanche Evans, the well-regarded senior editor of Realty Times, and one of the 25 Most Influential People in Real Estate according to REALTOR Magazine, tears into Realtor.com today in an editorial.

She writes: "For a tech company, Realtor.com is surprisingly out of touch. Why should agents be excited about paying Realtor.com for privileges they can get for free elsewhere? There are other sites like Zillow climbing up Realtor.com's back that offer agents a lot more for free. ....On Realtor.com, they don't even get their names on their listing unless they pay enhancement fees. Other sites are willing to provide all kinds of enhancements ---including agent profiles for free. Zillow takes listings from feeds and individual. No limit on photos, tours, videos or anything else. They even provide agent profiles for free. It's such a good deal, Zillow has seduced major franchisors Realogy and Keller Williams, along with ZipRealty, Prudential California and dozens of top regionals. In six months, they've added two million listings and counting."

She concludes: "Zillow isn't the number one real estate destination site yet, but it's got momentum. Realtor.com isn't bringing any game. They need to come up with something better than four free photos, and quick."

Thank you Blanche for the kind words and astute analysis.

 

 

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Comments(35)

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Kat DeLong
Realty ONE Group Mountain Desert - Prescott, AZ
REALTOR

I canned Realtor.com a year ago.  THEY need to KNOW they are NOT the only kid on the block to play with.

May 21, 2008 06:30 AM
Elizabeth Cooper-Golden
Huntsville Alabama Real Estate, (@ Homes Realty Group) - Huntsville, AL
Huntsville AL MLS

Not surprising to me at all! Not wild about Zillow either, because of the property value search being so far to the left or right. Seems to give many sellers a "false" sense of what their property values truly are. Many do NOT read the print stating that Zillow's figures are not accurate in all areas. If they want to use Zillow, they need to read the facts stated there. I'm not trying to slam Zillow, but it does make it difficult on Realtors.

May 21, 2008 07:54 AM
Marie Meyer
Keller Williams Realty - Central Valley, NY
Orange County New York Realtor

I agree that realtor.com needs to do something about its fees and what it offers for its fees. They get a lot more than they give back.  Our MLS listings go directly to realtor ... a complete inventory. However, Zillow?  I was surprised!  Zillow competes with Realtors and provides misinformation to the public re: home values. 

More to the point, I believe, is that the real estate community needs to somehow "convince" realtor.com that it is not giving us what we want at a price we can bear.  I think I read that we will be getting 4 photos instead of 1 with the standard listing.  Perhaps, this is a beginning.

I read the article this morning ... good post, Spencer.

 

 

May 21, 2008 07:58 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

I think it's good to have additional information that allows us to analyze how to best spending our marketing dollars.  Thanks,

May 21, 2008 08:06 AM
Mesa, Arizona Real Estate Mesa Arizona Realtor
Homes Arizona Real Estate LLC - Mesa, AZ
AzLadyInRed

Spencer, Blanche really calls it as she sees it. I have never been willing to pay Realtor.com to display my listings. There are so many other effective ways - including Zillow and  Truila...;)

Pepper

May 21, 2008 08:32 AM
Lanre-"THE REAL ESTATE FARMER" Folayan
ERNAL REAL ESTATE GROUP with Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Realtor.com website to me is not impressive. And I think that they can do wayyy better than what they have. Maybe they should talk to people at Zillow and Trulia and ask them what they are doing because apparently what they are doing works. Great post.

May 21, 2008 09:03 AM
Lanre-"THE REAL ESTATE FARMER" Folayan
ERNAL REAL ESTATE GROUP with Samson Properties - Bowie, MD
I don't make promises.I deliver results.SOLD HOMES

Realtor.com website to me is not impressive. And I think that they can do wayyy better than what they have. Maybe they should talk to people at Zillow and Trulia and ask them what they are doing because apparently what they are doing works. Great post.

May 21, 2008 09:04 AM
Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time

Spencer, Blanche is right on the money. realtor.com is waaaay behind the times. Not only Zillow but Cyberhomes as well are leaving them in the dust. Cyberhomes is the sleeping giant in my opinion.

May 21, 2008 09:17 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

God I totally agree! They are so behind the times it's pathetic. They are also (Realtor.com) trying to get my company to do an entire agent scenario for a lower price.  We voted it down.  I personally don't bother with anything in Realtor.com except to add a tour which the buyers now expect.  They don't offer me a thing in the way of innovation.  It's a shame that they are "connected" with us & "disconnected" with us at the same time!

Hate Zillow!

May 21, 2008 09:22 AM
Carolyn Gjerde-Tu-Davis
Lyon Real Estate - Davis, CA
Ca Real Estate

Realtor.com gets a lot of traffic and the name is recongizable.  It is very sad that our national association who should have provided this information as a benefit to its members instead allows r.com to gauge its members.

May 21, 2008 09:30 AM
Ida McCarthy
Ida McCarthy-Lombard Real Estate - Lombard, IL

Realtor.com has been around for so long, and now it's taking advantage of us all with their fees.  I pay for thier site because it's almost like I HAVE TO.

I've said this before, when I go on a listing appointment, I ask the seller where would they MOST like their listing to appear?  Well, when they quit saying realtor.com, I'll try whatever they tell me.

Most people I talk to never heard of Zillow.

May 21, 2008 10:08 AM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

I quit doing enhanced listings this past year, hasn't hurt one bit. I still think consumers think of it. Love Blanches articles, glad she said it.

May 21, 2008 11:29 AM
Ann Cummings
RE/MAX Shoreline - NH and Maine - Portsmouth, NH
Portsmouth NH Real Estate Preferrable Agent

Hi Spencer - thanks for bringing Blanche's article to our attention.  I had missed that one somehow.

I pay to enhance my listings on R.com, and just got a notice to renew.  Still thinking about whether to do it or not.  I do get leads from it, and have made money from my listings being up there in the enhanced state.  I like the stats I get on each of my listings up there, and I like that I can add so many pictures.  But, do I like having to pay for that?  Not one bit, but I consider it one of the places that my marketing money spent actually does bring me a return.  That's not to say I'll continue doing that forever. 

There are plenty of free places to put our listings, but very few of them have the name recognition and exposure that R.com has, for the moment.

Ann

May 21, 2008 11:40 AM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy

While I do think Zillow has a few things it needs to address, it sure does beat the poop out of R.com.  But, is that really an accomplishment?

May 21, 2008 03:07 PM
Roland Woodworth
Benchmark Realty - Clarksville, TN
Benchmark Realty

Spencer: Seems like Zillow is starting to do very well. I keep hearing about it

May 21, 2008 03:52 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes

We used to use Realtor.com and their enhanced feed, but all that seemed to enhance was our money into their pocket. We never got any leads that were of any substance by paying for the added features there.

May 21, 2008 06:40 PM
Marcia Kramarz
Re/Max Executive Realty - Medway, MA
CDPE,LMC,CBR

 

Well it does appear their pricing per company is more cost effective than each agent being charged separately - But if Zillow offers that much - We should be there too - I'm checking my Zillow account NOW!

May 21, 2008 10:52 PM
Jim Lee, REALTOR, CRS
RE/MAX Shoreline - Portsmouth, NH
Buying or Selling? Ann & Jim are the local experts

The simple answers to Blanche's qustion  is "eyeballs".

Realtor.com is the most visited real estate specific website.

"comScore ranking of total unique visitors for December 2007: Rank Site

1 REALTOR.COM(R)

2 MSN Real Estate

3 Yahoo! Real Estate

4 Rent.com

5 Apartments.com

6 Homegain.com

7 Trulia.com

8 Servicemagic.com

9 HPCInter@active

10 Zillow.com"

May 22, 2008 02:32 AM
Marty and Laurie Gale
Utah Realty - South Jordan, UT
Utah Realty | 801-205-3500 | UtahRealtyPlace.com

I subscribe to realtor.com for my Listing exposure. But sometimes I wonder if it is worth it.

May 14, 2010 03:15 AM
Robert J. Russell
Robert J Russell Companies - Dallas, TX
IRES, ICREA, REBS, GMA, LAS, LUTCF

Thank you to everyone who posted about this topic.

For the last 10 years I have been paying for the Enhanced Listing Package with Realtor.com - and for this I have gotten - 0 - nada - nothing - nuthin of value because of it. I too think there are too many competing sites out there that are just as good as REALTOR.com that get just as much exposure.

I think on Nov 1 - I am going to say BuhBye to Realtor.com!

Oct 29, 2010 03:54 PM