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Keeping up with prospective clients in a personal way.

By
Real Estate Broker/Owner CA#01772851 HI#RB21268

A really nice phone call came in yesterday, it was call from a client I've tried to help over the last three years to find them a vacation home. You see, even if my clients haven't found YET what they are looking for, I never give up on them.

Contrary to what seems to be the industry standard which is to put these clients on listing "drip emails" where similar properties to those they have been looking for are automatically emailed to them, I like to add another angle.

PERIODIC MARKET STUDIES OF PARTICULAR PROPERTIES THEY ARE INTERESTED IN.

So yesterday, I did some research on a couple of condominiums my clients have been especially interested in. It's been about 3 months since I have been in touch with them personally.

AND SAW A TREND IN THAT MARKET STUDY.

And that was that prices were inching down where the overall market in the area was inching up. So I sent some information to these clients about my findings.

Not necessarily expecting a response, I was pleased to get a phone call telling me that this was, indeed, of interest to them and to look into the reasons.

I'm so glad because, possibly, now is the time for these clients to purchase their vacation home.

Posted by

Hella Rothwell at Carmel Beach during Concours WeekCarmel-by-the-Sea Beach and Pebble Beach Golf Course California

Whether buying or selling oceanfront, oceanview, commercial or any type of real estate in Carmel, Pebble Beach, Pacific Grove, Monterey, Carmel Valley and Big Sur, I can help you. Call me and let's meet in my Carmel-by-the-Sea office in Su Vecino Court on Dolores between 5th & 6th.

Or we can just chat on the phone to discuss your real estate needs.

Are you out of the area? No problem, I often never even meet my clients. The whole transaction is handled long distance.

As an independent real estate broker licensed in California and Hawaii, I can represent you with residential real estate, commercial properties & investment opportunities.

For more information

www.HellaRothwell.com & www.RothwellRealty.com

& www.HellaHawaii.com

Member: National Association of REALTORS, California Association of REALTORS, Hawaii Association of REALTORS, Del Norte Association of REALTORS, Honolulu Board of REALTORS. Also MLS Listings in California.

 ________________________________________________________________

Hella Mitschke Rothwell (R)

Real Estate Broker/Owner/Realtor®
Licensed in California #01772851 & Hawaii #RB-21268

Tel. 831-626-4000 

Fax 1-877-822-9332

ROTHWELL REALTY INC.: Su Vecino Court, Lincoln & Dolores between 5th & 6th, Carmel-by-the-Sea, CA 93921

 

MAILING: P.O. Box 4554, Carmel-by-the-Sea, CA 93921

 
Email: HellaRothwell@gmail.com


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Disclaimer: Hella Rothwell does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Comments(9)

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Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Hella, That is what makes you so good with your clients.  People can learn from you.

 

Mar 24, 2018 08:12 AM
Hella M. Rothwell, Broker/Realtor®

Will Hamm - Thank you. Timing is everything and maybe now is the right time for these particular buyers to get into the property of their choice.

Mar 24, 2018 10:24 AM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

You never know when a past client will re-kindle the flame and call

Mar 24, 2018 08:22 AM
Hella M. Rothwell, Broker/Realtor®

William Feela - I just don't like to leave it to chance, especially when I see something that might be of interest to them. And that means looking for one client at a time, addressing their particular needs.

Mar 24, 2018 10:25 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

Great job, Hella. You took note of what they are interested in, and sent them something of value, instead of a generic touch. That's how you do it. Bravo. D

Mar 24, 2018 09:12 AM
Hella M. Rothwell, Broker/Realtor®

Debb Janes EcoBroker and Bernie Stea JD - I've learned from vendors who try to get my attention. Yes, it's nice to get Holiday ecards or whatever, but what about ME? If you have been dealing with me for several years, wouldn't you want something more PERSONAL, geared to just MY interests?

Mar 24, 2018 10:27 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Hella- now that’s sharp! You showed your client that you had listened to them and showed just how valuable you could be to them.

Mar 24, 2018 09:54 AM
Hella M. Rothwell, Broker/Realtor®

Kathy Streib - I do feel that is part of the service I should provide to my clients. And they appreciate it.

Mar 24, 2018 10:29 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

That personal touch, Hella, is why a client wants to work with an agent. If clients wanted to do all of the work themselves, they could sit on Zillow all day and look at things not for sale, LOL. Congratulations. Love those flowers, the vase not so much, ha, ha.

Mar 24, 2018 10:30 AM
Hella M. Rothwell, Broker/Realtor®

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents - Hope you are enjoying your wor-cation!

Mar 24, 2018 01:14 PM
Nick Vandekar, 610-203-4543
Realty ONE Group Advocates 484-237-2055 - Downingtown, PA
Selling the Main Line & Chester County

Cleints appreciate the personal attention you provided. Hopefully soon they will be settling on that new condo.

Mar 25, 2018 08:35 AM
Hella M. Rothwell, Broker/Realtor®

Nick & Trudy Vandekar, 610-203-4543 - That's what they are looking for and that's what I provide. It would be great if they get the one they fancy.

Mar 25, 2018 04:28 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Hella

The personal touch with a focus on what would possibly interest these clients is what makes the difference, as opposed to some generic drip email.

Jeff

Mar 29, 2018 08:33 AM
Joan Cox, Retired Broker/Owner
Denver, CO
Enjoying Every Day to Its Fullest!

Hella, sometimes it does take a while to find the right property for some clients!  Great job! 

Apr 03, 2018 07:43 AM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

You have a special touch and your clients are blessed to have you working for them.

Apr 08, 2018 02:20 PM