MAKE YOUR TEAM EDUCATION AND DEVELOPMENT MATTER

By
Education & Training with Performance Development Strategies

If you want the best real estate team you can have you know that you will have to do some training and development.  It certainly is a rapidly changing landscape.  On the other hand competition requires that we may have to do more with less.  That is certainly a good thing if we learn to work smart. We can start by engaging in smart development of our team--that is focusing on needs and outcomes.

One of the problems I have noticed in many organizations is their lack of clear training and development objectives. Furthermore, many do not tie training and development initiatives to measurable outcomes. Here is an example.

I recently had a credit union call me. They had found me online and saw that I was doing leadership development sessions. They asked if I could do the same thing at their premises. Naturally, I asked about their business objectives for the training. In other words, what business outcome did they want to reach? They did not have a clear picture of their desired outcome. So I asked, "Why do you want to do this?"  If you don’t know where you want to go you won’t know if you get there.

Here is the first training and development rule to remember: Before you decide to do training and development make sure that you have a goal for a desired business outcome.

The second rule: once you have established your development goal make sure people are learning what you are teaching. Here is an example.

Suppose you want your team to develop better time management skills. Your team will need to learn some new skills, but they will also need to develop new habits. If you were to offer a presentation with a dynamic speaker with a great delivery would expect to see results? The statistics say no. In fact, if you have just one exposure to a topic your retention after 24 hours will only be 50%. To make matters worse, a half month later you will have retained less than 2%. Yes, I do presentations at conferences. This is a start and provides food for thought. But people must internalize what they learn before dramatic changes will occur.

The key to increasing performance is transformational change. If you want to affect this type of change in your team you need to employ the process of spaced repetition. Let me illustrate.

Here are a few questions:

How much is 4 x 5? You quickly answered 20, right?

How much is 14 x 17? Not so fast. Let me get my calculator.

 

Spaced Repetition

Now, how long has it been since you learned your multiplication tables and how did you learn them? I am sure it was quite a while, but you still remember because you learned them through a process called spaced repetition.

Your learning and development processes will not be retained unless you utilize spaced sessions with repetition and exercises to test their grasp. But once they learn they have it. In short, development your business case with outcomes, design your training, and see that it is internalized through spaced repetition.  For a similar bog on our web site please see FAIL SAFE LEARNING AND DEVELOPMENT FOR YOUR TEAM.

Learn how to get people to internalize and retain what they learn.

Contact us to learn more

or call 914-953-4458.

 

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Re-Blogged 3 times:

Re-Blogged By Re-Blogged At
  1. Roy Kelley 06/02/2018 01:00 AM
  2. Debbie Reynolds 03/31/2018 01:00 PM
  3. Gabe Sanders 04/09/2018 11:00 PM
Topic:
Real Estate Best Practices
Location:
New York Westchester County Armonk
Groups:
Coaching and Mentoring
Tags:
learning and development
learning by spaced repitition
smart training and development for your real estate team

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Rainmaker
4,796,914
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Excellent advice, Grant.  Teams that offer something of value to their members will thrive.

Mar 26, 2018 05:42 AM #8
Rainmaker
1,496,276
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Grant Schneider, excellent post, Debbie Reynolds reblogged it, well deserved.  

Mar 26, 2018 08:07 AM #9
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Wayne - it is the best way to internalize and remember.

Gabe - yes, that is what today's teams want.

Beth - thank you.  I appreciate it.

Mar 26, 2018 12:14 PM #10
Rainmaker
2,704,764
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

They had the cart before the horse Grant Schneider but they are searching to grow...and that's a good thing.  Fortunately, they found you and your skill can lead them to the right decisions on their education and development path!

Mar 26, 2018 07:30 PM #11
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lisa - yes, I found many do not use the ROI and then we can't design sustainable results.

Mar 27, 2018 01:39 AM #12
Rainmaker
4,064,468
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, great advice, and we all need to keep up current education and continue to grow.

Mar 27, 2018 06:29 AM #13
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Joan - thank you.  That continuing education is important to all professions.

Mar 27, 2018 07:45 AM #14
Ambassador
1,836,451
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

You remind me to sign up for a new course I want to take soon. And, I'm not even in need of credits - just a curiosity to add some more skills to the toolbox.  Your well-written posts are packed with helpful information for all of us - not just teams. Thanks. D 

Mar 27, 2018 09:10 AM #15
Rainmaker
5,345,094
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much, Grant, for your comments on my blog. We just got home from Costco. I was the official loader and bag carrier for Chef Dolores.

Mar 27, 2018 10:56 AM #16
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Debb and Bernie - thank you so much.  I know the course will be enriching for you.

Roy - you can see plenty to take at Costco.

Mar 28, 2018 04:48 AM #17
Rainmaker
2,494,231
Rebecca Gaujot, Realtor®
Vision Quest Realty - Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Grant, excellent post and you are the person to help and the skills to do great trainig.

Mar 28, 2018 07:08 PM #18
Rainmaker
976,985
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

This speaks to my teaching as well. When I teach, there's an end goal of the important message I'm trying to convey in energy efficiency.  Be proactive with your clients.  Ask questions. Learn what's important and make it important to you.  

Mar 28, 2018 08:37 PM #19
Ambassador
3,982,858
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Repetition works and thinking they get it the first time around is just not how it works. Great post, Grant.

Mar 29, 2018 06:24 PM #20
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Rebecca - thank you.  I appreciate that.

Jan - yes, the goal of the training is important on the ROI.

Debbie - one exposure is most lost after 15 days.

Mar 30, 2018 05:02 AM #21
Rainmaker
3,195,162
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Grant loved this quote from you: Before you decide to do training and development make sure that you have a goal for a desired business outcome.

Just on a side note it even applies to individuals:))Endre

Apr 08, 2018 12:22 PM #22
Rainmaker
3,237,065
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

I knew from the title...it was a Grant work together post....and such sage advice !

Apr 10, 2018 06:03 AM #23
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Endre - training for trainings sake is hard to justify in business but maybe individual goals of enrichment is enough.  I know there are things I want to learn

Sally and David - you are so very kind.

Apr 11, 2018 10:27 AM #24
Rainer
31,391
emily millercs
Free lancer - Adams, IL
Belive you can and you're halfway there!

Excellent post, Grant Schneider, you clearly showed classroom training is how important. And their practice is also more important.

Apr 25, 2018 04:43 AM #25
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Sally and David - you are so kind.

Emily - training and practice makes results.

Apr 25, 2018 05:06 AM #26
Rainmaker
1,897,032
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Allen - fully agree with you.

Jul 05, 2018 07:22 AM #28
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