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MAKE YOUR TEAM EDUCATION AND DEVELOPMENT MATTER

Reblogger
Industry Observer with Retired

Before you decide to do training and development make sure that you have a goal for a desired business outcome.

Original content by Grant Schneider

If you want the best real estate team you can have you know that you will have to do some training and development.  It certainly is a rapidly changing landscape.  On the other hand competition requires that we may have to do more with less.  That is certainly a good thing if we learn to work smart. We can start by engaging in smart development of our team--that is focusing on needs and outcomes.

One of the problems I have noticed in many organizations is their lack of clear training and development objectives. Furthermore, many do not tie training and development initiatives to measurable outcomes. Here is an example.

I recently had a credit union call me. They had found me online and saw that I was doing leadership development sessions. They asked if I could do the same thing at their premises. Naturally, I asked about their business objectives for the training. In other words, what business outcome did they want to reach? They did not have a clear picture of their desired outcome. So I asked, "Why do you want to do this?"  If you don’t know where you want to go you won’t know if you get there.

Here is the first training and development rule to remember: Before you decide to do training and development make sure that you have a goal for a desired business outcome.

The second rule: once you have established your development goal make sure people are learning what you are teaching. Here is an example.

Suppose you want your team to develop better time management skills. Your team will need to learn some new skills, but they will also need to develop new habits. If you were to offer a presentation with a dynamic speaker with a great delivery would expect to see results? The statistics say no. In fact, if you have just one exposure to a topic your retention after 24 hours will only be 50%. To make matters worse, a half month later you will have retained less than 2%. Yes, I do presentations at conferences. This is a start and provides food for thought. But people must internalize what they learn before dramatic changes will occur.

The key to increasing performance is transformational change. If you want to affect this type of change in your team you need to employ the process of spaced repetition. Let me illustrate.

Here are a few questions:

How much is 4 x 5? You quickly answered 20, right?

How much is 14 x 17? Not so fast. Let me get my calculator.

 

Spaced Repetition

Now, how long has it been since you learned your multiplication tables and how did you learn them? I am sure it was quite a while, but you still remember because you learned them through a process called spaced repetition.

Your learning and development processes will not be retained unless you utilize spaced sessions with repetition and exercises to test their grasp. But once they learn they have it. In short, development your business case with outcomes, design your training, and see that it is internalized through spaced repetition.  For a similar bog on our web site please see FAIL SAFE LEARNING AND DEVELOPMENT FOR YOUR TEAM.

Learn how to get people to internalize and retain what they learn.

Contact us to learn more

or call 914-953-4458.

 

Real estate expertise provided by Grant Schneider on ActiveRain

 

Business Coach - Strategic Plans - Sales and Marketing Coach

Grant Schneider- Personal and Professional business coachGrant Schneider - Leadership and Business Coach Creating Successful Business Outcomes

President Performance Development Strategies

- Business Coach

- Business Performance and Strategic Business Plans 

- Sales and Marketing Coach

- Organizational Effectiveness

- Time Effectiveness and Organization

914-953-4458, Armonk NY 10504 grant@pdstrategies.com

Visit my website www.pdstrategies.com for information on how you can obtain quantum leaps in your business performance.

Helping businesses go from "good to great"

 

Perfomance Development Strategies - Westchester NY

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Posted by

Roy Kelley, Retired, Former Associate Broker, RE/MAX Realty Group

Gaithersburg, Maryland  

Comments (8)

Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thanks for the re-blog, Roy.  Some very good advice for those scheduling training sessions.

Jun 02, 2018 04:29 AM
Roy Kelley
Retired - Gaithersburg, MD

Please be sure to leave comments at the original blog by Grant Schneider

Jun 02, 2018 05:29 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Roy - thanks very much for the re blog.  Have a great weekend.

Jun 02, 2018 07:41 AM
Roy Kelley
Retired - Gaithersburg, MD
June at Brookside Gardens
Wings of Fancy Live Butterfly & Caterpillar Exhibit
Enjoy the butterfly exhbit in Brookside Gardens' South Conservatory where you'll be surrounded by hundreds of brilliant live butterflies from North America, Costa Rica, Africa and Asia. You'll learn about their amazing metamorphosis, the important role butterflies play in healthy ecosystems, and how to ensure these beautiful insects thrive in our own gardens. 

Please note our new exhibit hours from 9am - 5pm daily untilJune 30. From July 1 - August 31 weekday hours are from 9am - 1pm and weekends from 9am - 5pm. For important visitor information, group information, opportunities to learn more about butterflies, and ways to become involved in the Exhibit,
please visit here.
Jun 02, 2018 12:56 PM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much for your comments. It is always good to hear from you.

Jun 04, 2018 04:55 AM
Roy Kelley
Retired - Gaithersburg, MD
Garden Gatherings at Kentlands Mansionmansion
Experience the beauty of Kentlands Mansion as the newly renovated garden comes alive with unique events this summer. There'll be an official ribbon cutting on July 12. Then enjoy "yappy hour" with your pooch at Canines & Cocktails on July 19, family game night on August 3, and learn about upcycled gardening and plant a mini-herb garden on September 17.
Jun 11, 2018 05:32 AM