I received notice that my paypal account had been charged by Activerain the day my renewal came around. I was frustrated there was not a notice sent out about it to remind me. I have a lot of subscriptions and accounts to keep track of. The above board companies send out a reminder and you are given a chance as to whether to continue your membership or cancel. Not Activerain though.
I quickly emailed them and asked if they would cancel my account and refund the money. No answer. No reply.
I emailed them a second time and said whether they refund me or not is not my issue at this point. Please cancel my account so I don't end up owing another $149 out of the blue for a platform I haven't had time to use or access.
NO RESPONSE TO ANY OF MY EMAILS. What is going on? I know a lot of you get use out of this platform. It's well worth your money I'm sure, but it is not for me. I don't have time. I am beyond frustrated and disappointed that Activerain acts like this.
Please cancel my account immediately. This hit me at a time when I was low in funds, but I'd say you need the money even more and so keep the $149 but cancel my account.