Service Animals and Rentals

Reblogger Lesley Wilson-VanGoethem
Real Estate Agent with Innovative Realty Solutions Group BK3248318


Chuck and Lucy hit on a lot of key points about renting when animals are involved..
ADA fights hard for those who NEED to have a dog to help them with their daily lives, and sometimes its not easy to understand the legalities involved.
Seeing eye dogs  and those assisting people in wheelchairs are easy to understand, while those that are trained to alert for seizures is a whole other story.

The biggest confusion is for the "ESA" Emotional Support Animals... Are these accepted ?? Most often, they are not.

If you/ your company is handling Rentals ,, know the laws... RESEARCH and learn what questions you may ask and how.

What do you do if a potential buyer shows up with theur ESA to view homes for sale???

What if the seller was allergic??? Hmmmmmm.

Sadly , allergies arent  a reason they can use to to deny...

Important scenarios need to be roleplayed and researched at all levels,

make this a a priority this year, after all it is The Year of the Dog!

Original content by Chuck Willman 9334967-SA00

If you or your client has a rental property, and you have a "no pets" policy, you will want to make sure that you are aware of the HUD policy on Service animals and Assistance Animals for people with disabilities.

You can find the full document here:

Some of the things to know:

  1. An assistance animal is not a pet.
  2. The assistance animal is not requires to be trained or certified.
  3. The Department of Justice's (DOT) amendments to its regulations' for Titles II and III of the ADA limit the definition of "service animal” under the ADA to include only dogs, and further define "service animal" to exclude emotional support animals.
  4. Housing provider must consider the following:
    1. Does the person seeking to use and live with the animal have a disability?
    2. Does the person making the request have a disability-related need for an assistance animal?

There are quite a few ends an outs to how those two questions are answered. For instance, "A housing provider may not deny a reasonable accommodation request because he or she is uncertain whether or not the person seeking the accommodation has a disability or a disability related need for an assistance animal."

So, one will want to be aware of the rules before eliminating a renter from consideration.


Picture: courtesy of The Found Animals Foundation,


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Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH

This issue is really confusing to landlords and manager.  There are no clear guidelines and lot of gray  area.

"A housing provider may not deny a reasonable accommodation request because he or she is uncertain whether or not the person seeking the accommodation has a disability or a disability related need for an assistance animal."

Mar 31, 2018 06:28 AM #1
Harry Norman, REALTORS® - Atlanta, GA
Associate Broker

Good morning Lesley Wilson-VanGoethem 

Thank you for sharing your information with us, this is a great topic.

Have a great day.

Mar 31, 2018 07:42 AM #2
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Terrific and total worthy reblog!  Thanks for resharing this!

Mar 31, 2018 07:47 AM #3
Andrea Moore
The Mortgage Market of Delaware - Lewes, DE

Terrific information. Thank you for sharing!

Apr 02, 2018 11:01 AM #4
Chuck Willman
Utah Homes - Alpine, UT
Utah Homes

Thanks for the reblog!

Apr 03, 2018 05:06 PM #5
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

A few weeks ago a "service" dog got away from it's owner in a local retail establishment and ran amuck.  It was dreadful.

Apr 14, 2018 11:58 AM #6
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

I know that this is a topic of concern for many land lords and tenants Lesley Wilson-VanGoethem. Thank you!

Apr 21, 2018 02:33 PM #7
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Lesley Wilson-VanGoethem

Residential Real Estate Broker Associate
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