I Didn’t Want What I Bought to Be Served Up with a Spoonful of Your Opinion.

By
Home Stager with Room Service Home Staging

I Didn’t Want What I Bought to Be Served Up with a Spoonful of Your Opinion.

While at the Delray Affair, I was enjoying walking along Atlantic Avenue...taking in all of the activity, people watching and enjoying the day. clothes shopping

While I was making a purchase at one of the booths, I made some small talk with the artist...something like It’s good to see it’s busy so early and on the first day.

What I didn’t expect or want when the artist handed me my receipt and bag was her opinion on the state of the country.

She went off on how scared she was about what was going on in the country and other opinions about various leaders.

 

Hey! I just wanted to buy your t-shirt. I wasn’t asking for your personal political opinion or your thoughts on the state of the world.

I was enjoying myself...at least I was until you served up your opinion. I don’t know you.

Myrl Jeffcoat wrote an excellent post...You can share anything in a blog, but should you?...that I hope you will read.

It is true that successful posts let your reader see who you are but there are some things your reader may not want to or care to know.

The same thing applies in the real world as it does in Cyberville.

 

If you are showing homes, or on a listing agreement...if you are discussing a loan application or inspecting a home, you need to be aware of why your clients are seeking out your services and it all revolves around THEM.

Your opinion about certain things, at least at this point, probably isn’t of interest to them.  And in fact, it may make them decide to find someone who will provide them the service they are asking for and put the focus on them.

 

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Ambassador
1,451,482
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I stay politically aware and I am always concerned, but my truth extends to the end of my nose.

Apr 16, 2018 06:21 PM #46
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Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Sometimes I have to bite my lips to keep them from flapping when someone starts to tell me about their opinion. Don't get me wrong, I am up for a good spirited debate in the right place and time.  However that wasn't the time or place.

Apr 16, 2018 07:36 PM #47
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Hi Kathy

Sounds like she perceived you as someone interested in having a conversation, even though it was her opinion. Not everything needs to be said or shared. And why alienate others, epsecially those you are trying to sell something to?!

Jeff

Apr 16, 2018 10:26 PM #48
Rainmaker
554,181
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

The World is upside down these days... and it is bad business to talk politics at any office... Its a 50% factor do you really want to take a chance on losing 50% of your business...

Your point is well taken about who the clients care about... they care about themselves, their lives and their completion of a successful transaction

Just remember this when they ask you how you are.... they really don't want to know... keep your problems to yourself....smile and say Fine and How are you!

Apr 17, 2018 12:10 AM #49
Rainmaker
2,563,051
James Dray
Fathom Realty AR LLC - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Kathy.

Politics and religion are two subjects I steer clear of, at least I try to

Apr 17, 2018 02:07 AM #50
Rainmaker
2,255,824
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I love what you have written in this post, Kathy!  I don't believe scenarios like you describe with the political opinion on the receipt should be part of a good business plan.

Apr 17, 2018 06:36 AM #51
Rainmaker
2,586,960
Nina Hollander
Coldwell Banker Residential Brokerage | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Oh wow, Kathy! I've not had anything like that happen to me yet, but there's always a first time! There's a reason they say not to discuss politics, religion, etc. I wonder if she knew how many people she might turn off from buying because they don't agree with her opinion.

Apr 17, 2018 09:24 AM #52
Rainmaker
151,930
Corey Martin
Martin Presence Group - Ruston, LA
Real Estate and Management Solutions

There are some things that aren't discussed in business. Politics is one of those things. Clients aren't there for an exchange of views, they are there to gain value from you. Thank you for sharing.

Apr 17, 2018 11:46 AM #54
Rainmaker
670,346
Nick & Trudy Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtors, Philly Main Line

Good reminder to keep the focus on business and only on business and in doing that the focus is on the client's needs.

Apr 17, 2018 12:16 PM #55
Rainmaker
1,102,554
Paula McDonald
Magnolia Realty ~ Granbury - Granbury, TX
Magnolia Realty ~ Granbury, TX 936-203-0279

Excellent advice! I agree with this so very much! 

Apr 17, 2018 12:39 PM #56
Rainmaker
1,407,032
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Kathy Streib, there's a time and place for everything,  some people just don't care. They must let others know what they think and how they feel about politics, people etc

Apr 17, 2018 03:55 PM #57
Rainer
424,896
Dörte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Kathy,

True. It seems there is a lot of fear in many people of how their situation will develop. Many then blame the state of affairs on someone, a group, Martians, whatever. Not very productive. Better to see, what we each can do to make things better for everyone.

Apr 17, 2018 07:17 PM #58
Rainmaker
456,478
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experience Agent in Kansas City Metro area

Glad I read this post.  Sometimes it's easy to feel so comfortable with a client that you can overshare personal opinions or complaints about one thing or another. best to stay positive and focused on them.

Apr 17, 2018 08:19 PM #59
Rainmaker
1,425,914
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer

You made a positive comment - she replied with a negative. Poor woman.

Apr 17, 2018 09:29 PM #60
Rainmaker
359,022
John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL Real Estate GRI, SRES,GREEN,PSA

It is interesting that when we present a friendly response it is often taken as an agreement to unload.

I like to consider if I did the dumping would others feel like I do when I'm the target of someones opinion.

Thanks for sharing..

Apr 18, 2018 05:53 AM #61
Rainer
386,631
Anna Hatridge
Goodson Realty - Farmington, MO
Missouri Realtor with Goodson Realty

 

congratulations on the feature!  Thank you for sharing your experience. I too recently found myself subjected to a similar conversation that I did not encourage or want to contribute;  my reply was a simple, 'Have a good day'.

Apr 18, 2018 06:29 AM #62
Rainer
142,878
Theresa Akin
CORPUS CHRISTI REALTY GROUP - Corpus Christi, TX

My comments are usually; "M-kay. Have a good day!" Don't really want to have that in any part of my day and certainly don't want to start it off with someone else's opinion of any subject, whether I agree or not.

Apr 18, 2018 08:32 AM #63
Rainmaker
1,388,949
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

Well I hope the rest of your day went smoothly. Some people just like to complain, and it makes them feel better.

Apr 18, 2018 12:26 PM #64
Rainer
286,848
Thomas McCombs
Century 21 HomeStar - Akron, OH

The trick here is to recognize when your opinon is not welcome. If it is welcome, then go for it. Sensitivity can be a learned skill.

Apr 22, 2018 12:29 PM #65
Ambassador
2,754,410
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

I spend a lot of time out in the community - in public - and I have heard this several times too, Kathy. It is mind-boggling that so many think everyone is in agreement with them and/or cares to listen to what they are spouting.

This is not a topic that I will address often but, SURELY never in front of the clients - or customers in your example. 

I hope you have a fantastic week ahead, Kathy!

Apr 22, 2018 06:55 PM #66
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Kathy Streib

Home Stager - Palm Beach County,FL -561-914-6224
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