Hard To SELL Without A CELL

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291
https://activerain.com/droplet/5c7P

 

my phone Margaret Rome

 

 

It has been a wonderfully full and very busy week with new listings, showings, contracts, phone calls, emails, offers and, of course, the radio show.

 

My phone has been intermittently not working but not consistent enough to explain it to someone. I would hear that I didn't return a call, that I didn't answer or that I was ignoring them. Sometimes the calls came through. Other times the phone got warm to touch and other times my battery would go down with lightening speed. A few calls came through, a few texts came through.

 

I am known for answering my phone! This was a  tricky to explain when I found out that a potential client had called, early in the morning, and did not get a reply until the late evening.

When I did return his call...I started with an apology. He asked why did I have to apologize. I told him I always answer my phone. Always except this time..because I had phone problems. He had already contacted other agents but was interested in what I had to say. 

 

For sure I had to get a new phone...but so hard to take time when there is so much to do.

My daughter's friend, from college who is now a software architect, looked into my phone by way of FaceTime. After quite a bit of  diagnostic stuff, he determined it was an AT&T problem. 

 

So in between back to back tight appointments, I stopped at the Pikesville AT&T store in Woodholme.

 

Matt AT&T

 

Matt Teal (photo above) a retail sales consultant, greeted me at the front door with kindness and assurance.

I shared what had already done by the software architect. Within a few minutes, Matt knew what to do, assured me that I would lose nothing and proceeded to replace the Sim card. 

Fifteen minutes later, I was on my way and on time with all my appointments!

Matt and my daughter's friend made my day.

Thank you!

 

It is really really hard to sell without a cell!

 

Margaret Rome

 

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LATE NIGHT - EARLY MORNING AT ACTIVERAIN
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Tags:
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iphone problems
hard to sell without a cell

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Rainmaker
1,174,516
Kat Palmiotti
Grand Lux Realty, 914-419-0270, kat@thehousekat.com - Monroe, NY
The House Kat

I'm so glad you are back in business! It is definitely hard to sell without a cell so it's great news to hear your daughter's friend and Matt were able to get your cell phone working.

May 05, 2018 02:55 AM #1
Rainmaker
3,411,080
Dorie Dillard
Coldwell Banker United Realtors® ~ 512.346.1799 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Margaret Rome, Baltimore Maryland ,

You are so right..it is hard to sell without a cell! Glad you got things cleared up and are back with on time with replies and texts!

May 05, 2018 04:34 AM #2
Rainmaker
2,646,629
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker

Good morning Margaret. Always nice to report good service and a wonderful outcome. Enjoy your day! 

May 05, 2018 05:48 AM #3
Ambassador
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Glad to hear you had it resolved quickly and got back to your cell selling. 

May 05, 2018 08:38 AM #4
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kat Palmiotti  Really tough to sell  or even survive with out our cell.

May 05, 2018 09:59 AM #5
Rainmaker
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Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

In our industry, technology has special importance.  We really notice it when it is working properly.

May 05, 2018 04:51 PM #6
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Dorie Dillard Thanks. I makes us appreciate our technology even more.

May 05, 2018 06:27 PM #7
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Wayne Martin Always good to share when the service is good.

May 05, 2018 06:28 PM #8
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Debb Janes EcoBroker and Bernie Stea JD Good to be back to my cell and selling.

May 05, 2018 06:29 PM #9
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Myrl Jeffcoat It's like breathing...you just expect it to work! Thanks and always good to see you.

May 05, 2018 06:30 PM #10
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

It's a funny thing, I never knew that i could experience withdrawal symtoms when my phone doesn't work.

May 06, 2018 07:21 PM #11
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
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Joe Pryor It can be absolute panic or you can breathe for awhile knowing no one can get through. 

May 06, 2018 09:25 PM #12
Rainmaker
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Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Not impossible, but that much harder in this technologically driven age that we live in for sure!

May 09, 2018 10:37 PM #13
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
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Much harder Laura Cerrano 

May 09, 2018 10:42 PM #14
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
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Follow up: After another 5 days, we still have issues. More trips to ATT and each time...we thought it was fixed with many managers giving suggestions ie: I needed a new phone, problem with a cell tower, it could be the other person's phone causing the Text problems, it could be...etc etc etc.

Spent another hour at ATT and  2 1/2 hours waiting for help at the Apple store. 

Stay tuned...it may be fixed this time!

May 09, 2018 10:49 PM #15
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