When dealing with customers all agents know that customer service is the key to success in any client-driven industries. However, many agents do not apply that when it comes to working with other agents. I know that we are in competition with each other for that elusive sale, but do Realtors have to treat other agents with disdain and disrespect?
The answer to that question is no! I had a property that was listed and it was falling out of escrow, due to loan issues, and when I asked for cancellation instructions I got the run around with no calls back or response to e-mails. I finally had to call the broker to get the cancellation instructions signed from him.
This is a minor thing, but what if this was a customer and not an agent. Would they continue to come to you for business? I think not! I try to live by the rule, treat the customers how you want to be treated. This can be applied to all aspects of life, but with buying and selling real estate this is essentially true. Why can't we all get along with each other and be courteous, while at the same time, trying to get an edge on our competition.