How Should a Listing Agent Respond to Grilling?

By
Real Estate Agent with RE/MAX Gold DRE #00697006

Not talking about hamburgers and hot dogs when I say grilling. I mean the rapid-fast firing of questions from curious buyer's agents when they try to extract information from listing agents. There you are, for example, at Arden Mall in Sacramento, dodging screaming babies in strollers as you try to find an inconspicuous spot to chat with an agent who just called. Probably caught you off-guard when you're not in your element.

Then the agent asks you what are other buyers saying about your listing? How do you respond? You can read more in my personal blog today at this link: What is the Deal With That House in Davis, Agent Asked.

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

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Topic:
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Tags:
sacramento real estate
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homes for sale in davis
what can listing agents say to other agents
fiduciary relationships in real estate
when agents ask for confidential information

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Rainmaker
525,239
Dave Halpern
Keller Williams Realty Louisville East (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

Seize control of the conversation. Slow it down. Answer only what you want to answer, in your order and your pace. That will convey to the badgering agent that grilling you will not work. 

 

After 3 or 4 minutes, tell the agent to set an appointment and judge for himself/herself. Next!

May 27, 2018 08:53 AM #1
Ambassador
1,836,451
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

You handled this very well. I can only say the agent is either inexperienced and rude and doesn't really understand the problem in his questions - or experienced, yet obtuse,  and rude and somewhat unethical.  Sure wish they made it more difficult to become an agent - and to stay an agent. 

May 27, 2018 08:57 AM #2
Rainmaker
1,006,420
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Sleepy cat or a Chinese cat get tired of listening to the buyers? Hit delete button.

May 27, 2018 09:17 AM #3
Ambassador
3,839,115
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Elizabeth- It's hard to imagine someone who would call a fellow professional and just jump right into it like this one did. This person either has no clue about the inappropriateness of the questions or doesn't care. 

May 27, 2018 03:41 PM #4
Ambassador
3,982,858
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Well I can see why that would be very irritating. I can't say that I get calls like that. They just usually show and determine for themselves.

May 27, 2018 06:21 PM #5
Rainmaker
4,064,468
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Elizabeth, we do get these calls, and wise to pause before speaking, and answer appropriately.

May 27, 2018 06:47 PM #6
Rainmaker
2,516,425
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I love your response to the unusual question asked by that buyer agent, Elizabeth.  And, the look on that cat's face is the perfect illustration to go along with it!

May 28, 2018 02:49 AM #7
Rainmaker
541,266
Maria Sapio
Keller Williams of Central PA - Carlisle, PA
Real Estate Agent- Carlisle, PA. Mariasapio.com

Staying calm and remaining in control are always helpful when dealing with a 'grilling' agent - or anyone else for that matter!

May 29, 2018 08:24 AM #8
Rainmaker
516,859
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

He definitely wanted to get you on the defensive. He obviously doesn't know you! I've talked to listing agents and the more inexperienced ones blurt out all kinds of things that can ultimately only hurt the seller.

May 29, 2018 08:54 AM #9
Rainmaker
2,189,557
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Myrl Jeffcoat I know, right? Tessa has the perfect look. She says: you're asking me to do WHAT? I don't think so.

May 29, 2018 04:47 PM #10
Rainmaker
2,189,557
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Hella M. Rothwell, Broker/Realtor® Hope you're doing well. You've been awfully quiet lately.

May 29, 2018 04:47 PM #11
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