Second Homes in Phoenix

Reblogger Gabe Sanders
Real Estate Agent with Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales 3090099

I've also learned my lesson about keeping up with my database and never deleting anyone unless they ask to be deleted.

 

Original content by Jan Green SA5376460000

A while back I decided it was time to review my database, to clean it up a bit.  Scouring the database, I could easily see names that needed to be edited as they’d moved out of state, gotten married, had babies, or gotten a divorce!  Databases are indeed gold mines and sometimes second home buyers' needs change.

 

Scouring names and dissecting which person needed to go in what group, I happened upon a name of a former client.  They had purchased their second home in the North Phoenix area eight years ago.  They had been referred to me by a former neighbor.  They were sisters from Ohio. 

  

This couple were very nice and we had a good time during the process of helping them purchase their second home. So I was surprised when all of a sudden they stopped responding.  I wasn’t sure why, but figured they had moved on somehow.   Figuring it might be time to remove them, I hit the delete button. 

 

Not so fast!!  Unbelievably, they contacted me a week ago and we are now moving them up to a larger second home, on a much larger lot.  We are under contract on a larger home and the exiting home will be listed later this month.  These clients decided they wanted a larger lot, views and more room for additional company.   

 

Assuming these clients still had the same needs 8 years later was a mistake on my part.  People change and needs change.  Staying in touch provides them with the best service possible! 

 

Lesson learned.  Never remove a client from a database just because they don’t reply to emails.  Heck, maybe the emails went into spam or they accidentally deleted them.   Whatever reason, I won’t be hitting the delete button so fast the next time!

 

Times change, people change, and circumstances happen forcing housing changes.  I’ve now listed their second home and they’ve purchased yet another second home so buying before they sold.  You just never know what people are thinking.

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Rainmaker
4,219,522
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for reblogging the post. I missed reading the original one 

May 29, 2018 03:43 AM #1
Rainmaker
1,551,926
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

Thanks for reblogging - I missed this one too - now that there is such capacity in the cloud to hold on to information about past clients we may as well keep them in our database - I think the bigger issue is agents who have 5000 people in their database and thinking that each of those is a real potential A+ client 

May 29, 2018 04:27 AM #2
Rainmaker
2,620,784
Nina Hollander
Coldwell Banker Residential Brokerage | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Great reblog, Gabe... I learned that lesson a long time ago. I always say I don't delete until they buy or die (or delete themselves). Many times I've had someone I thought was not a viable lead who suddenly showed up years later and purchased a home with me.

May 29, 2018 04:31 AM #3
Rainmaker
4,849,742
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

Thank you very much, Gabe, for sharing this excellent reblog selection.

May 29, 2018 05:42 AM #4
Rainmaker
3,735,174
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Gabe, I don't delete anyone unless they were AWFUL to work with.    Otherwise, they are on my database forever.

May 29, 2018 08:49 AM #5
Rainmaker
2,023,248
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Great choice for a reblog! You just never know when an old client will show back up again!

May 29, 2018 04:15 PM #6
Rainmaker
2,639,124
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

This could be me one day, no doubt about it. Arizona is really great and so many areas!

May 30, 2018 11:09 PM #7
Rainmaker
926,153
Gloria Todor
Century 21 Absolute Realty - Media, PA
& Doug Durren (484) 431-3686 in SE PA

Gabe, A good reminder and a good re-blog about longevity with our past clients and contacts.  You just never know, so why let go.

Jun 01, 2018 08:00 AM #8
Rainmaker
4,522,621
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thank you for stopping by and taking the time to read my re-blog.

Jun 09, 2018 06:15 AM #9
Rainmaker
4,522,621
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Thanks for your comments. It’s always good to hear from you.

Jun 09, 2018 06:16 AM #10
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Rainmaker
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Gabe Sanders

Stuart Florida Real Estate
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