ENTITLED AND UNGRATEFUL BUYER
Cash buyers from out of state purchasing for their son, his girlfriend, and a new baby.
Three bedroom, two bath with loft and two decks, one deck overlooking a pool in a 1970s condo complex. Inexpensive but nice.
I represented the Seller and left keys at the desk of the Title Company after closing for the son to pick up for his new home.
Son and girlfriend and baby arrive and he sees the address on the envelope and very rudely informs the receptionist (in a packed lobby) that they’re the wrong keys. She assures him that they are, in fact, the correct keys.
“No, they’re not the right keys! We bought a house on Johnson Road not Mary Lane. Now get me the keys for Johnson Road!”
“I’m sorry, sir. You bought a house on Mary Lane. Those are the keys.”
“That’s not the house we wanted! We wanted the house on Johnson Road! Is the house on Johnson Road still available? Can you get us in to see that? That’s the one we want.”
“This isn’t a real estate office, sir. This is a Title Company. You’ll have to call your Realtor if you want to look at houses.”
“How could you have messed up like this?! This isn’t the house we wanted and we’re supposed to move in today!”
As the disrespectful young man calls his parents to scream at them for being so stupid as to buy the wrong house and what are they going to do about it, his girlfriend says, “We need at least three bedrooms and we really wanted the place overlooking the pool. We can’t possibly live on Mary Lane. We wanted Johnson Road.”
Title Company, of course, doesn’t know what the house looks like and the turmoil continues for some time. What these spoiled children finally find is that Mary Lane is the name of the driveway/parking lot off Johnson Road, and this is, in fact, the house they wanted.
No apology to his parents who were still on the phone, no apology to the staff and customers at the Title Company where he had just made a colossal scene, no apology to the Realtors he had maligned. He just took the keys and left.