You Don't Know What You Don't Know - Maria Sapio Realtor® Carlisle, PA.

Reblogger Debe Maxwell, CRS
Real Estate Agent with | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 228209

ask questions and LISTEN"Listening to learn is quite different than hearing to reply." Think about Maria's statement - it's spot-on when it comes to working with anyone in a service industry.  


Real estate IS a service industry and when you're working with an agent who actually LISTENS to your needs, your wants, information about your lifestyle and every, seemingly small, tidbit that is important to YOU, it makes a world of difference.  


My clients' outcome is THE single most important part of my job and I absolutely rely on listening in order to achieve the best outcome possible. Thanks for your words of wisdom, Maria Sapio!

Original content by Maria Sapio RS334568

I recently had a meeting with a successful professional that practices in an area of expertise that I know little about.  

I thoroughly enjoyed the privilege of getting to know this person better, to gain a stronger understanding of their particular field of work. 

I was honored to listen and learn. 

As they shared, I was further intrigued and very quickly realized that had I prepared questions to bring to the discussion rather than my listening ears, I would have missed the opportunity to hear the insight that was shared.

The key takeaway for me was (and is) that sometimes we simply 'don't know what we don't know' and listening to learn is quite different than hearing to reply.

When we listen to learn, we put ego aside and our sole commitment is to better understand.  

When we hear to reply, we are listening with half an ear while simultaneously thinking through our response.  

The pursuit of understanding far exceeds head knowledge.  It is the entryway to peeling apart the layers of the how, what, and why and drilling down to the core.

It is a gift to listen and learn - because sometimes, quite frankly, we just 'don't know what we don't know.'  

Photo by rawpixel on Unsplash

Maria Sapio

Berkshire Hathaway/Homesale Realty

801 Belvedere Street, Suite 100

Carlisle, PA 17013

License #RS334568

Cell: (717) 226-6857

Office: (717) 245-2100
Referrals Are Always Greatly Appreciated



This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Real Estate Best Practices
North Carolina Mecklenburg County Charlotte
North Carolina Real Estate
Charlotte North Carolina Area
Diary of a Realtor
Buyer Information - What Buyers Need to Know in Today's Market
listen to learn

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Marnie Matarese
Showing you the best of Sarasota!

Too often we are so busy formulating our response that we do not really hear the question.  I try very hard to focus only on what the ohter person is saying and not worrying about my response until I have all the information.  Good article.

Jun 04, 2018 05:07 AM #1
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?


Debe Maxwell, CRS

Charlotte Homes for Sale - Charlotte Neighborhoods
Have questions about Charlotte? How may we help?
Spam prevention

Additional Information