Big Owner is Watching You....

Real Estate Agent with DWELL REAL ESTATE BK3105105

After making an appointment to show a property yesterday, the listing agent phoned me to let me know that security cameras were in use inside the home and would be taping our every move.  I let the buyers know prior to the showing and I have to admit that it was an interesting experience knowing that we were on camera.  As we moved from room to room we felt reticent to make any remarks, positive or negative, and it was a very uncomfortable feeling.  Buyers like to be expansive in their conversations and opinions when looking at a home.  They like to imagine themselves in it if they like it - talking about where they would put furniture, how they would change things, discussing the current owner's taste, and yes, sometimes even being a bit disparaging when they feel it warranted.  We were in and out in a very short period of time and once the door closed behind us we waited until we were in the car to discuss the home.  The focus was more on the experience than the actual house and although it fit many of their needs, they just could not relax, converse and explore the way they usually do.  It was a learning experience as to how people react to being filmed.

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 Looking for a great real estate agent in the Sarasota area? 


Marnie Matarese |Broker Associate | GRI|RSPS|SRES | DWELL Real Estate 


DIRECT:  941-809-8099  

1947 Ringling Boulevard

Sarasota, Florida 34236











Comments (47)

James Grant
Asheville, NC

Hello, Marnie, Thanks for Sharing your experience. As for me, I would feel uncomfortable too. 

Jun 06, 2018 08:57 PM

In Illinois - video is allowed without notification but audio is not. With today's inexpensive technology - more people than not have visual of all that approach the front door. Our MLS posts awareness notices at the bottom of all of our listings and it is the buyer's agents responsibility to make buyer aware of possible devices. Our brokerage posts notices in our listings.

Jun 06, 2018 09:10 PM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

It is prudent and beneficial in many ways to employ audio and video surveillance to both the interior and exterior of any property.

Before previewing any property with either buyers or investors, I'll instruct my clients to not openly discuss any aspect, issues or concerns about the property until we are at the curbside. I also provide a check off worksheet and instruct them to take notes and also refrain from acting excited about the property. 

Jun 06, 2018 10:13 PM
Lynn B. Friedman CRS Atlanta, GA 404-939-2727

Marnie Matarese 
Kimo's Checklist is one way ... I was thinking that one could TEXT while looking!!! No audio there... Still, uncomfortable...   Lynn

Jun 09, 2018 08:33 PM
Joyce Marie Marsh
Joyce Marsh Real Estate LLC - Ormond Beach, FL
Luxury & Ocean Homes in Central Florida

My buyers have mixed reactions about the video cameras and quite frankly they usually don’t stay very long. 

Jun 06, 2018 10:52 PM
Mark Davis-Cote
The HomesFinder Realty Group - Beaufort, SC
Broker-in-Charge, The HomesFinder Realty Group

I was teaching a real estate pre-license class, and one of the student's phones went off alerting her that someone was at her door, and it offered a great opportunity to talk about this development as she watched who was there.  As Amazon and other companies expand and encourage services like this, I always expecct that I am being watched from the time I get to the door.

Jun 07, 2018 03:58 AM
RE/MAX ACE REALTY - Downingtown, PA
Helping Achieve Homeownership & Investing

Great post on how technology is "watching our every move" and "what we (buyer/agent) say can and will be used against us"!

While cameras are in many public places, it does feel awkward when being filmed during a showing. It does inhibit the buyer/agent from expressing while at the location which can lead to reluctance on even touring those homes!

Jun 07, 2018 04:12 AM
Terry McCarley
Coastal Real Estate - Cape Coral FL - Cape Coral, FL

Our multiple listing service has an automatic notice on all listings warning agents and buyersthe home could be under surveillance.  

Jun 07, 2018 04:20 AM
Amanda S. Davidson
Amanda Davidson Real Estate Group Brokered By eXp Realty - Alexandria, VA
Alexandria Virginia Homes For Sale

Marnie, I'd say 50% of the listings I show have a security camera recording. I've gotten used to it and don't find buyers mind too much either because a lot of them have cameras too. That said, some don't want to tour a home if they're being recorded and pass altogether. In today's' world I just always assume I'm being recorded.

Jun 07, 2018 05:03 AM
Marnie Matarese

Just as we ask all homeowner's to please leave the home during a showing, I feel that having them film the process is as bad as having them stay in the house.  

Jun 07, 2018 08:50 AM
Constantine Isslamow
RE/MAX Eastern Realty Inc. Brokerage - Peterborough, ON
"Training and Accountability"

Just like having the home owners following you around the house. I know it's 2018 and we are smothered in technology, with that being said, turn off the camera and let the potential buyers tour the home in comfort. 


Jun 07, 2018 06:06 AM
Marnie Matarese

Constantine, you are absoutely correct.  Many responses to my post have been to point out that cameras and video are everywhere today.  I think we all know that.  My post was to point out how uncomfortable it makes a buyer and even though know about the use of cameras everywhere, it does not mean that you have to get use to it or even accept it.

Jun 07, 2018 08:52 AM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Wherever you are a risk of being filmed by a myriad of sources some known or unknown. This awareness is just getting started and is long overdue

Jun 07, 2018 06:11 AM
Bryan Frost
Frost Homes - Overland Park, KS
We Offer Custom Real Estate Solutions

It's good that they notified you but it definetly makes showing a home more difficult. Great to think about when listing a home. 

Jun 07, 2018 07:34 AM
Leslie Currle
Alcova Mortgage LLC - Luray, VA
With you, every step of the way

Thank goodness you were warned in advance, but it does make you wonder how many showings are being filmed that you are not aware of.  Kind of creepy!

Jun 07, 2018 07:52 AM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

At a showing a few days ago, my buyers noticed several cameras outside. I'm sorry, but I just cannot behave when I know we're being watched. I ran right over to the camera on the front of the house, looked right at it, planted a huge smile on my face and waved. Then went around to find the next one and did a little silly dance step and waved. Give 'em something to watch.

Jun 07, 2018 11:40 AM
Lynn B. Friedman CRS Atlanta, GA 404-939-2727

Kat Palmiotti 
LOVE IT!!!! And your smile is so pretty! Lynn

Jun 09, 2018 08:36 PM
Kat Palmiotti

Lynn B. Friedman - Haha and thank you. We have to have some fun in our days!

Jun 10, 2018 03:39 AM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

From my experience I conclude that homes that have active surveillance during a showing will take longer to sell. Buyers need to have the freedom to discuss things as they see them. It is the same reason we ask sellers to vacate during a showing.

I think the video recording is even more intimidating to the buyer.

Jun 07, 2018 01:22 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

On the plus side, thankfully they let you know prior to the tour! 

Jun 07, 2018 07:40 PM
Steve Loynd
Alpine Lakes Real Estate Inc., - Lincoln, NH
800-926-5653, White Mountains NH

If you have a cell phone in your hand someone know where you are at all times. We just don't like to feel we are being watched... but the eyes are everywhere.

Jun 08, 2018 05:48 AM
Allen Lomax

I had not given this much thought. I wonder now how many times I've been taped without knowing. Very intimidating in deed. Thank you for sharing. I'll just assume from now on and inform my buyers that we are being observed and to hold opinions and emotional expression until we are off the property.

Jun 08, 2018 10:58 AM
Monique Ting
INET Realty Honolulu, HI - Honolulu, HI
Your agent under the sun

At least, they gave you advance notice... with the advances in technology nowadays, the recording devices can be very inconspicuous...

That gives us a good reminder to keep disparaging comments to a minimum while on a home showing.... You never know... Aloha!

Jun 08, 2018 01:39 PM
Lynn B. Friedman CRS Atlanta, GA 404-939-2727
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

Marnie Matarese 

Really unpleasant for everyone --- I agree with you ---
Buyers like to be expansive in their conversations and opinions when looking at a home.  All the best - Lynn

PS  I read what Kat Palmiotti #39 and Fred Griffin #12 said after I wrote my comment above. NOW --- I may just bring POST-IT notes in case we encounter cameras!!! Lynn

Jun 09, 2018 08:27 PM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Thank you for writing this because that's exactly how I felt in a home with a camera.  I felt this invaded my clients space and we were never at east.  

Jun 13, 2018 08:06 PM