How to Be Still in a Real Estate Storm

Education & Training with The Lones Group, Inc.

The Lones Group, Inc.

How to Be Still in a Real Estate Storm

Real estate brokers are always busy and on the go. They often move at a very fast pace and have to make quick decisions when trying to solve problems for clients. The challenge with this is that quick decisions aren't always necessarily the best decisions. Just because somebody asks you to solve a problem or answer a difficult question doesn't mean you have to do it on demand.

One of the most powerful things a broker can do in this situation is to slow down and be still.

Often the best solutions come after careful contemplation and examination of the pros and cons. While I have always been a big fan of trusting your gut, I am an even bigger fan of learning to be still.

In our hectic real estate market, fast-paced is the name of the game. But I have learned that slowing things down and giving yourself time to really think though a problem is a much better way to come up with a good solution, not merely an on-demand solution.

Even in my own personal life, I cannot count how many times my children would come to me asking for things and wanting that instant answer. When my kids were younger, I used to give on-demand answers but I quickly learned what a mistake that was!  Instead, try one of these answers:

  • "I am going to think about it and get back to you"
  • "I don't have time to give you an answer right now because I need to think things through"
  • "I'll think about it and we can talk about it later."

Those are always better answers than an on-demand wrong answer!

The six most powerful words you can use when faced with clients who are asking for on-demand answers are the words "I need to think about it."

A great example of this was a number of years ago, a client was pushing me to answer a question he had about investing. I knew exactly the answer he wanted, but I also knew he would be better served if I could think through the pros and cons of the answer. When you tell people that you need to think about something, it gives both you and them time - valuable time to assess the situation. Even more valuable is the time you will gain to examine what is in the best interest of all parties.

Being still allows you to make well thought-out decisions. Being still allows you to not give any answer just for the sake of quieting the on-demand voices of demanding people. Being still is a good habit for effective problem solving.


By Denise Lones CSP, M.I.R.M., CDEI - The founding partner of The Lones Group, Denise Lones, brings nearly three decades of experience in the real estate industry. With agent/broker coaching, expertise in branding, lead generation, strategic marketing, business analysis, new home project planning, product development, Denise is nationally recognized as the source for all things real estate. With a passion for improvement, Denise has helped thousands of real estate agents, brokers, and managers build their business to unprecedented levels of success, while helping them maintain balance and quality of life.

The Lones Group, Inc.

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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Denise- you make an excellent point. We shouldn't feel like we have to provide an answer immediately but allow ourselves to think about it. 

Jun 08, 2018 05:57 PM #1
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

I often say that I need to give that some more careful thought before I respond.

Jun 08, 2018 08:37 PM #2
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

I tend to over think and it drives my husband crazy! Lol
Great post and advice!

Jun 09, 2018 04:53 AM #3
John Wiley
Right Move Real Estate Group- EXP Realty - Fort Myers, FL
Lee County, FL Real Estate GRI, SRES,GREEN,PSA

There seems to be compulsion to always have a quick answer.

As you state, this may not always be the best or wisest answer.

There is nothing wrong with stating you need to think about your answer.

Thanks for sharing.

Jun 09, 2018 06:09 AM #4
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Good advice, Denise - not just for real estate, but for life in general.

Jun 09, 2018 12:14 PM #5
Anne Corbin
Fritz Realty LLC - Spotsylvania, VA
Serving Lake Anna & Central Virginia

Yes, you are on point. I often need those moments to contemplate the proper response, so it is good to make yourself take that time to think about it. We are in a society of "need it now" mentality because of e-mails and texting. Slow down and look at the many options that are available and then decide.

Thanks for sharing and giving us prospective today.

Jun 11, 2018 06:36 AM #6
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Denise Lones

CSP, MIRM, CDEI - Real Estate Coaching & Branding
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