DELEGATE WITH CONFIDENCE

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Education & Training with Performance Development Strategies

It is important that as the leader exercise proper control over your business. However, if you exercise too much control you could hurt your business. But it can be tough to let go. Here is how it can happen.

You started your real estate business with a great vision. You spent much of your time working IN the the business making sure that everything was in compliance, the money gets collected and the bills get paid.

You must attend to every detail and, if you forget one thing, it could be a disaster. At this time you have limited opportunity to see the big picture because of all of the minutia.  Sometimes this is a case of not enough time to get it all done.  When you stop the business stops.  It's your baby.  But you can't do it alone and you recognize the need to hire people of a team.

Now once you do that you will need to let go to grow. Continuing to do everything is defeating the whole purpose of hiring help. For example, the new employee may ask a question or offer take on a project. “Don't worry“, you say, “I'll take care of that. It's involved.”

Before long you are complaining that the new person is not working out because you have to do everything. Whose fault is that?

You are still working in the minutia. After all, the new person should know what needs to be done.  You're not a babysitter. Besides, you're still too busy working on the minutia of the business details.   What happened to train and delegate with confidence?

If you are that owner here is how to fix it. Engage your new person from the very first day. Explain, train, encourage, and ask for input. Once you are certain that he or she understands encourage him or her to make decisions on his or her area. Encourage the input. Then monitor. But gradually let go. Learn to look at key measurements that indicate the employee is on track such as number of calls answered, complaints resolved, orders processed, customer feedback and other key areas related to business outcomes. Don’t watch over every detail.

Instead of watching the details and the minutia keep your eye on the direction of your company and your overall results. Set up overarching monitors and measurements to check the direction and success of your business. This measurement is your dashboard. Keep your eye on the dashboard instead of every little detail. Your dashboard helps you make sure that your people are performing the activities related to positive business outcomes. When you see a key measurement of business change you can ask your employees why and ask how it will be corrected. You maintain control, but you are not controlling. You have more important things to do such as promoting the growth of your business.

 

Training

Get out of the way. Get out of the details. Let go, let them drive and watch your stress level decrease and your business grow.  For a similar post on our web site see LEADERSHIP AND CONTROL.

 

Learn how to build your leadership and create successful outcomes.

Contact Us for a Free Consultation

or call 914-953-4458.

 

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Re-Blogged 2 times:

Re-Blogged By Re-Blogged At
  1. Roy Kelley 09/18/2018 01:00 AM
  2. Gabe Sanders 06/26/2018 11:00 PM
Topic:
Real Estate Best Practices
Location:
New York Westchester County
Groups:
Coaching and Mentoring
Tags:
employee accountability and engagement
delegation with confidence in armonk ny
leadership and control

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Rainmaker
656,847
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836

Recently read a number of quotes on good leadership and delegation.  I recall one in which it said a good leader tells someone to do something, but not necessarily how to do it...allowing time to be surprised how they do it.  And my thought was -- Yeah, we have been surprised and many times :)  Still, strong leadership is a sound foundation to success.

Jun 29, 2018 09:03 AM #33
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Jean - that was George S. Patton.  That means don't micro manage.

Jul 01, 2018 06:09 AM #34
Rainmaker
1,593,627
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker and Attorney Licensed in DC, MD, VA,

such good advice - I am sharing this with my new Director of Operations - 

Jul 18, 2018 08:34 AM #35
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lise - excellent.  That is a key position!

Jul 19, 2018 01:08 PM #36
Rainmaker
3,640,460
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Grant Schneider,

I'm so glad that Roy Kelley re-blogged this post. I didn't see it and it is spot on. A true leader gets out of the way and gets out of the details. Let it go and let them drive the bus and you'll be amazed!

Sep 18, 2018 04:56 AM #37
Rainmaker
2,973,178
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

Easy to lay blame...harder to accept responsibilty !

Sep 18, 2018 05:59 AM #38
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Dorie - I  like the term, "Let go to grow."

Sally and David - yes, absolutely right.

Sep 18, 2018 10:22 AM #39
Rainmaker
2,042,911
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Congratulations on a well deserved feature! You are a powerhouse of information!

Sep 19, 2018 05:19 PM #40
Rainmaker
402,446
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Very true! I have been on the receiving end of micro management. My father and I had a Mack Truck dealership together. He built it up to a very good business. When he retired he continued to micro manage from a distance! He would breeze in and out for about 20 min. a day. I would get my daily lecture on everything I was doing wrong! The biggest problem with micro management is it gives the person an out for their outcomes! “Well it was your idea

Sep 19, 2018 10:04 PM #41
Rainmaker
3,045,596
Michael Jacobs
Coldwell Banker Residential Brokerage - Pasadena, CA
Los Angeles Pasadena Area Real Estate 818.516.4393

Hello Grant --- a very wise message especially to entrepreneurs who want/need to take their business to that next level. 

Sep 20, 2018 03:38 AM #42
Rainmaker
3,640,460
Dorie Dillard CRS GRI ABR
Coldwell Banker United Realtors® ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good morning Grant Schneider,

I had to stop back by to Congratulate you on a well deserved featured post! Excellent post!! 

Sep 20, 2018 04:25 AM #43
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Sharon - thank you very much.

Tom - your point is well taken that it gives people an out for their outcomes.

Michael - for sure you can't be at the next level if you do everything.

Dorie - thank you very much.

Sep 20, 2018 08:11 AM #44
Rainmaker
105,638
John Henry
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Custom Home Design

Grant, I agree with you.  This probably sounds like a lot of us.  Thanks for posting.

Sep 20, 2018 09:23 AM #45
Rainmaker
2,660,069
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Absolutely Grant Schneider delegate with confidence is key to gauging how successful one is in their leadership skills.  I always judged my management team by reviewing how well their team would run if the manager was gone. 

Sep 20, 2018 06:42 PM #46
Rainmaker
1,436,054
Inna Ivchenko
Barcode Properties - Encino, CA
Realtor® • Green • GRI • HAFA • PSC Calabasas CA

I think, this is going to be my word for my next year: Delegate. I'm so guilty of trying to do everything myself even knowing that I'm not the best fit for that. 

Sep 20, 2018 11:19 PM #47
Rainmaker
1,437,891
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Grant Schneider, I had to learn to get out of the way once delegated, I must tell you, it wasn't that easy. 

Sep 21, 2018 06:51 AM #48
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

John - thanks, yes it really works.

Inna - that is right.  Let go to grow.

Beth - oh no you are right.  It is not easy.  It requires planning and discipline.

Sep 21, 2018 07:44 AM #49
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Lisa - yes, and that is the best way to do it.

Sep 21, 2018 07:45 AM #50
Ambassador
3,581,414
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Well done, Grant. If you build the right team then you should have confidence in empowering them to accomplish the tasks. 

Sep 22, 2018 07:04 PM #51
Rainmaker
1,696,343
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Kathy - as you well know the right team starts with finding those with shared values.

Sep 24, 2018 06:55 AM #52
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