Want to receive Great customer service?

By
Real Estate Broker/Owner with WHISPERING PINES REALTY 20398180

So you want to receive great customer service.

Well there is one thing you need to do.

We have all seen the person that has yelled at the person they are asking help from.

 

So here it is...

1. smile

2. nicely explain your situation.

3. be patient

4. DON'T YELL

5. Remember the store has policies.  (policies that can be stretched especially by supervisors AT TIMES).

6. Treat these people the way that you really want to be treated...ie;  Don't yell and swear at them if you don't want to be treated that way.

 

Remember, these people have rules the company have made and they need to follow them.

Put yourself in their shoes...

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Vern Eaton 06/18/2018 04:56 PM
Topic:
Local News and Events
Location:
Minnesota Chisago County North Branch
Groups:
AR Comedy Club
Family Ties
Diary of a Realtor
Old Farts Club
Tags:
north branch minnesota

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Rainer
397,209
Joan Valverde
Synergy Realty Group Inc - Colorado Springs, CO
GRI,CDPE,CNE,MRP,SRES Colo Sprgs, Blk Forest, Monu

Always a good reminder to smile and treat other folks as you would like to be treated.  I know sometimes we all get fed up, but we need to think!  Good post.  

Jun 17, 2018 09:22 PM #1
Ambassador
3,138,671
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

I think it all comes down to respect and to know these people are not against you, they are just doing their jobs William...

Jun 17, 2018 10:07 PM #2
Rainmaker
3,285,121
Nina Hollander
Coldwell Banker Residential Brokerage - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Oh no doubt William Feela - but you just know that sometimes all you want to do is yell at someone and ask if they took stupid pills that morning instead of vitamin pills! I'm not saying anyone should do that, but the temptation can be great.

Jun 18, 2018 03:39 AM #3
Rainmaker
2,636,957
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Great tips, William.  I'm willing to bet that at least some of the time they might work!

Jun 18, 2018 03:59 AM #4
Rainmaker
631,662
Vern Eaton
Askov, MN
Realtor 651-674-7449

You generally get the treatment that you put out to others.

Jun 18, 2018 07:40 AM #5
Rainmaker
3,749,468
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good afternoon William. I am convinced that customer service is dead, at least to me from providers who lie, are rude and don't care. #1 is Spectrum. They are the worst.

Jun 18, 2018 12:54 PM #6
Ambassador
3,984,181
Debbie Reynolds
Platinum Properties - Clarksville, TN
Your Dedicated Clarksville TN Real Estate Agent

Treat others as they would like to be treated. It really isn't hard to figure out but not many do it.

Jun 18, 2018 08:24 PM #7
Ambassador
2,139,297
MichelleCherie Carr Crowe Just Call...408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Isn't it amazing how true and timeless the Golden Rule was, is and continues to be?

Jun 18, 2018 10:46 PM #8
Rainmaker
661,496
JL Boney, III
Coldwell Banker - Columbia, SC
Columbia, SC Real Estate

Customer service seems to be a dying art these days and while I have had quite a few companies test my patience, I tend to keep my cool.

Jun 19, 2018 01:33 PM #9
Rainmaker
1,494,914
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

I agree. So much more can get done by being respectful.Screaming at people does not work.

Jul 09, 2018 03:32 AM #10
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Rainmaker
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William Feela

Realtor, Whispering Pines Realty 651-674-5999 No.
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