HOW DO YOU FIND A TEAM MEMBER WHO FITS?

By
Education & Training with Performance Development Strategies

Do you think that adding to you team and just finding someone to stick?  Or do you find that it is a daunting task.  Neither of this scenarios is necessary.

Leaders spend so much time looking and sadly though up their hands at the end and say,  "we really won't know until they are here awhile.

Sadly, most organizations fail at hiring the right people. This occurs at organizations with a human resources department as often as it happens with the small business owner. The good news is that you can begin to hire the right people.

Here is a simple fact. Managers tend to make hiring decisions by looking at background in the industry, jobs held before, and job history. Many companies even do background checks. They spend a significant amount of time looking at a candidate’s skills and knowledge before extending an employment offer.

Later on things don’t seem to be working so well with the new employee. The manager can’t figure out why. The employee was so bright and had all the skills and experience. More than likely he or she was not a culture match for the company. He or she did not share the vision and values of the company. Also, the failure might have occurred because the employee did not display the knowledge that you thought he or she had. Before making the hiring decision the manager spent all his or her time determining skills and knowledge, but the employee failed because of behaviors and attitudes.

A well-executed hiring process that balances skills and behaviors will result in more successful hires. Here are some suggested steps in developing and executing your plan.

1.        Have a clear job description written before you begin. The job description should include job duties as well as requirements for the job. If you have never written a job description you should read a book on the topic or engage the services of a professional.

2.        Ask open ended questions. The candidate should be doing most of the talking, not you.

3.        Ask behavior-based questions. Behavioral questions help you discover how the interviewee acted in specific employment-related situations. A person’s behaviors are based on past and finding out how the applicant behaved in the past will predict how the new hire will behave at your company. Past performance predicts future performance. One example of a behavior-based question would be, “Give an example of a goal you reached and tell me how you achieved it.”

4.        Use assessment tools. Psychometric assessment tools provide objective and standardized measures of a person’s personality. Using assessment tools along with behavior-based interviewing is a cost-effective method of predicting how a person is likely to perform in a job.

 

Encouraging High Performance

Using predictive tools rather than time worn closed ended questions with help you make the correct hiring decisions the first time, reduce failure, and increase performance. You probably have a large opportunity to improve performance at your company.  Read a similar blog on our website titled IT'S A BALANCE OF SKILLS AND BEHAVIORS.

 

Need help in selecting the right person for the job?

Contact Us for a Free Consultation

or call 914-953-4458.

 

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Re-Blogged 2 times:

Re-Blogged By Re-Blogged At
  1. Roy Kelley 09/25/2018 01:00 AM
  2. Gabe Sanders 07/04/2018 11:00 PM
Topic:
Real Estate Best Practices
Location:
New York Westchester County
Groups:
Coaching and Mentoring
Tags:
selecting the best work team members in armonk ny
selecting the right person for your real estate team
balancing skills and behaviors

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Rainmaker
4,319,084
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

This is good advice for anyone thinking of hiring someone. Thank you for sharing 

Jun 25, 2018 06:44 AM #8
Rainmaker
2,233,808
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

It seems to be very difficult to find someone that is reliable, honest, trustworthy and hard working these days, but they are out there.

Jun 25, 2018 07:26 AM #9
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Barbara - yes, I refer to that as having shared values.

Nina - yes, that is the watchword.

Lise - thank you.  Good luck.

James - that is how the smart ones are hiring.  There are still some that don't.

Sally and David - shared values in the over riding thing.

Wayne - that is the attitude.  Attitudes are more important than facts.

Amanda - yes, I agree with Nina as well.

Gita - thank you.  Glad you find it useful.

Jun 25, 2018 07:31 AM #10
Rainmaker
3,836,160
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, I have only seen two REALTORS that I would like to bring onto my team, but none since.   Great post to give us thoughts about hiring.

Jun 25, 2018 07:32 AM #11
Ambassador
3,620,431
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant hiring the right people can be a challenge, but it can be made easier by following your suggestions.

Jun 25, 2018 09:23 AM #12
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Brian - yes, they are out there and with the plan you will find them.

Joan - there are not a lot because all they have to do is get a license.

George - yes, it is a challenge but with the plan success is better.

Jun 25, 2018 09:29 AM #13
Ambassador
2,899,786
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
Charlotte Homes for Sale - Charlotte Neighborhoods

I've never given the psychological tests but, always just tend to have a 'gut' feeling, Grant. So far, the only times I've missed is when I was hesitant but, someone else encouraged me to give him/her a shot! The old, "They'll be with you for life" comment always tends to get me because I hate having to start over so badly! 

Wonderful advice, as always, Grant!  I hope you're having a fantastic week!

Jun 26, 2018 06:16 AM #14
Rainmaker
4,967,944
Roy Kelley
Realty Group Referrals - Gaithersburg, MD
Roy and Dolores Kelley Photographs

This is excellent advice to share with business owners and managers.

Jun 26, 2018 10:02 AM #15
Ambassador
3,584,942
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Grant- Well put! When I managed an office in Houston, many many years ago, I had to look at more than stats and their resume. It was so important that their personality would mesh with the others here. We had a wonderful group who worked hard and got along well. One rotten apple could have ruined everything. 

Jun 26, 2018 05:58 PM #16
Rainmaker
2,660,438
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

Grant Schneider interviewing and hiring the right personnel is an art form...that can be learned - and you have provided the crucial steps for those that need to build their skills!

Jun 26, 2018 08:44 PM #17
Ambassador
2,899,535
Paul S. Henderson, REALTOR®, CRS
RE/MAX Northwest. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

We tried to form a team at one time but the chemistry was wrong and the fit was awful. I wish this post would have come 8 years earlier Grant..

Jun 26, 2018 10:17 PM #18
Rainmaker
4,638,475
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

These are great tips, Grant.  In the past, I struggled quite a bit finding the right team members.

Jun 27, 2018 05:15 AM #19
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Debe - yes, you need to take your time and make sure they share your values.

Roy - thank you for that.

Kathy - yes, values and culture.

Lisa - you can learn it and become a good talent scout.

Paul - yes, chemistry, culture, values are not to be overlooked.

Gabe - thanks, it can be a struggle.

Jun 28, 2018 03:16 AM #20
Rainmaker
3,836,160
Joan Cox
Metro Brokers - House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, I think it is very difficult to find some to add to our team, and probably why I stay a solo broker.

Jun 28, 2018 05:38 AM #21
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Joan - you certainly need to make sure of the right fit.

Jun 28, 2018 09:30 AM #22
Rainmaker
2,852,782
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Grant,  Team members need to understand the mission of the broker and have a mission for themselves also.

 

Jun 29, 2018 08:59 AM #23
Rainmaker
657,507
Jane Chaulklin-Schott
TEAMCONNECT REALTY - (407) 394-9766 - Orlando, FL
TeamConnect Luxury Homes - Orlando, Florida, 32836

Difficult in many cases of getting the right fit. I hear so many brokers who devote a lot of time and effort and I liked that word up in the comments:  coachability.  The newcomer is just going to do it 'their way' and will not accept ideas and strategies of the broker or trainer. 

Jun 29, 2018 09:31 PM #24
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Will - yes, you are exactly correct about that.

Jane -  you said it.  They need to be coachable rather than doing it their way.

 

Jun 30, 2018 09:45 AM #25
Rainmaker
2,976,218
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Realtors - Luxury - Divorce

In our case...when you are married to one...welll....

Jul 05, 2018 03:28 AM #26
Rainmaker
1,699,188
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Sally and David - well yes, hopefully shared values ;)

Jul 05, 2018 07:04 AM #27
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