I have been selling homes for a long time now. It's amazing to me how much the real estate business has changed since I started in 1997. We used to hand-deliver offers or send them using by (thermal) fax. The MLS was DOS-based back then. I had a cell phone that hurt my head when I used it too much (which still concerns me a little).
More importantly, we as agents had to talk to each other more, it seemed.
I am about to complete a transaction for my buyer clients Monday, and I have never once spoken on the phone or in person with the listing agent, nor have I spoken with anyone in her office. I don't think this has happened to me before.
I remember about 10 years ago I was not "sold" on texting. Now it is an absolute necessity in our business, and I probably send an receive around 100 per day on average, maybe more.
If we had any major issues during the sale, I probably would have insisted on speaking "live" at some point, because the rapport between agents can frequently make things smoother (although it can also make things go south sometimes, admittedly.
Just a few observations.
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