Reviews The Rome Way

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291
https://activerain.com/droplet/5f4w

 

Whenever anyone asks what to do to thank me for a smooth transaction, my answer: put it in writing.

But I don't ask for reviews. Last year I got a poor review. It was not even from a buyer or seller. It was from a caller I never met.  They contacted me numerous times about a specific property,  asking personal questions about the seller's situation making many inquires but not willing to answer any questions about who they were or the reason for the types of questions. This person had no agent and never asked to see the property.

I responded to the 'one star' review that remains at the top of the other reviews.

Now I have plenty of good reviews but would like to have this one moved a bit farther down. When I called  Z, I was told the only  way to change the position was to get new reviews and they would go to the top.

Just received a

  new review on Friday  

 

It is not usual to get reviewed by someone you have never worked with but then I 

found another five star review from a caller.

 

 The August contest sponsored by Tammy Lankford, 

 get 5 new reviews/testimonies from past clients.

 

So starting this week I will be figuring out how to ask for these reviews. Maybe I will just read them what I wrote above.

If you have worked with me, would you write a review?

...there I asked!

 

Margaret Rome

 

 

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Ambassador
2,918,083
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

hmmm, asking for a review is a post is a very good idea Margaret.  I love it. 

Aug 02, 2018 09:38 PM #1
Rainmaker
4,432,583
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Margaret, good luck . I have never asked for an online review. I know I do not like to give reviews online.

Aug 03, 2018 03:39 AM #2
Rainmaker
2,655,835
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

I like your "Put it in writing," response, Margaret!  Quick thinking that is certain to pay dividends.

Aug 03, 2018 07:18 AM #3
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Tammy Lankford, Great contest. May be a good idea but I will have to tell each person about your contest and see IF I can get a review...should be a fun way to connect some past clients.

Aug 03, 2018 07:15 PM #4
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Gita Bantwal It is much better if they are written without being asked.

Aug 03, 2018 07:16 PM #5
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Myrl Jeffcoat Always so good to see you. Now tell em to put it in writing. 

Aug 03, 2018 07:17 PM #6
Rainmaker
883,963
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Margaret Rome, Baltimore Maryland I tried to write a review for you but they don't allow professional-to-professional reviews.  Asking for them was a great idea and anyone who knows you knows you're the best!  

Aug 03, 2018 08:07 PM #7
Ambassador
1,955,881
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

I too prefer the spontaneity of a heartfelt review.  It feels a bit awkward and self-serving to ask for it. However, I too like your "put it in writing suggestion."  I also like your idea to ask for a few reviews with the contest reason as the excuse.  Passing the buck...I normally wouldn't ask, but... hahaha. 

Aug 04, 2018 06:50 AM #9
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Elyse Berman, PA You may want to join the August contest hosted by Tammy Lankford,   I remenber when you listed my friend's condo in Florida and you called in on my radio show. Someone from a Florida flea market heard the show and called you. Always so good to hear from you.

Aug 04, 2018 08:41 AM #10
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Debb Janes EcoBroker and Bernie Stea JD  Passing the buck is sometimes the way to go. :)

Aug 04, 2018 08:43 AM #11
Rainmaker
3,512,782
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Margaret --- heartfelt and real. That makes for a sincere testimony. 

Aug 04, 2018 06:28 PM #12
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Michael Jacobs Always good to see you..

 

I agree...."heartfelt and real. That makes for a sincere testimony."

Aug 04, 2018 06:41 PM #13
Rainmaker
2,190,577
Elizabeth Weintraub Sacramento Realtor Top 1%
RE/MAX Gold - Sacramento, CA
Put 40 years of experience to work for you

Hi Margaret, I do ask for reviews because they don't always think of it themselves. I just say if I did a good job for them, will they give me a 5-star review?

And I know what you mean about the anonymous callers who get ticked off because we won't or can't do what they want, so they post a nasty one-star for no good reason. It pulls down your average.

My average is 4.9 due to those anonymous callers. They should not allow crap like that. However, I have more than 200 reviews on Zillow, many that were very hard to get because people don't like writing them. But at least they are solid and real. Which is more than I can say about some others.

Aug 04, 2018 07:00 PM #14
Ambassador
3,115,188
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents 

You make it so darn easy...just ask for what you want! 200 reviews...outstanding !

Brilliant...

"I just say if I did a good job for them, will they give me a 5-star review?"

Aug 04, 2018 07:26 PM #15
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