My Pet Peeve Of The Day!

Real Estate Agent with RLAH Real Estate AB95346

It was a pretty cute house, vacant and on electronic lockbox.  Box near the side door on the right side of the house facing the street. 

OK, that sounds pretty easy.  I meet my buyer at the house, pull out my little magic lock box opener, and wait!  I see a combination box on the rail by the side door.  And there is no electronic box in sight.

So I call the first listing agent.  On vacation.  Her message says she's in Europe until mid-June. I feel a little jealous.  Where is she?  Paris?  Rome?

Next I call listing agent Number 2.  She's out of town and left the number of the guy covering for them. 

Then I call cover guy.  No answer.  No message to welcome me to his voice mail.  When I called the office, the agent who answered the phone was kind enough to give me his email address and said he was compulsive about his Blackberry.  So I emailed him.

I felt myself metomorphizing into an angry green tinged type-A wacko agent! 

Neighbors came out and tried to find us the key that they had under somebody's door mat, but no luck!  And then, as I was about to do a type-A pollen dance, cover guy called me. 

"Look on the exterior hose bib on the west side of the house," he said.  And I couldn't find it.  He finally walked me over the phone to the lockbox location, and there it was!

Now, they forgot that there were bulbs planted all around the hose bib.  They've been growing like weeks with the Seattle style rain we've been having.  They were eating the pretty blue electronic lockbox, and it was really hard to find.

So, all you listing agents, if you want to put the lockbox in a "discreet" location, put better information in your showing instructions, like

"Bring your machete!"


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Linda Lipscomb
Linda Lipscomb RE/MAX Lexington Henderson County TN - Lexington, TN
731-695-1118, Lexington TN Homes

Thanks, I needed a good laugh before bedtime.

Too cute.


May 27, 2008 03:45 PM #7
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Marchel, there was a legondary agent here in DC who never had a key in his lockboxes!  Made me totally nuts!

And agents who don't try out their keys first also make my nuts!

May 27, 2008 03:46 PM #8
Eric Kodner
Wayzata Lakes Realty: Eric Kodner Sells Twin Cities Homes - Minnetonka, MN
Wayzata Lakes Realty: Twin Cities, Madeline Island

Quirky agents (and their quirky clients) tend to drive us all crazy at times..

In our Wisconsin office area, we were the first to bring lockboxes into use.  Before that, you had to call the listing agent and sometimes beg them to send over a key!

May 27, 2008 03:46 PM #9
Joel Weihe
Realty World Alliance - Wichita, KS
Helping you to use your VA home loan benefits

*teeth grinding* I HATE that.  Or when the listing says Vacant go show on a MLS lockbox, and you get there ready to go and it's on a combo!! And it's always when you're dealing with a REO 8-5 kinda agent, and of course, it's 5:30.  ARGH!!!

Here's my latest: Sellers calling me for the combo to the supra lockbox because they locked themselves out!  Then getting mad at me because they don't have a Realtor key to get in! LOL. After the 2nd call, that girl is getting a combo box in addition!

May 27, 2008 03:48 PM #10
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Patricia~ I hate when that happens.  It is so frustrating to get out there and the key is nowhere to be found or it doesn't work.  It makes YOU look stupid and the listing agent too. Buyers don't care for it much either!   No need for that to happen.  Time is money and gas is expensive now too!

May 27, 2008 03:52 PM #11
. 4Terra Land Brokers .. 828-776-0779 Asheville NC
What's Most Important to YOU? Call(828)-776-0779

Pat~ sure made me feel better tonight. After four days of plowing around acreages and fording streams...I feel gratified not to have had to hunt through the bulbs for the glimmer of a LBX...and I sure appreciate ya"...when will you compile your stories into a book ? I'll volunteer to read a rough draft, any day!

May 27, 2008 03:53 PM #12
Michael Sahlman - Keller Williams Realty - Miami Beach, FL
e-PRO - Miami Beach Florida Luxury Homes

Hi Patricia, I enjoyed reading your post. You should try selling real estate in Miami! Here most realtors in Miami Beach answer their phones only after 10am, and if you try and show property on the weekends, forget about it. The other week I called 9 Realtors to show their listings more than 24 hours before and was only able to reach 4 of them. The others never returned my call.

May 27, 2008 03:56 PM #13
Marie Meyer
Keller Williams Realty - Central Valley, NY
Orange County New York Realtor

At least, you finally got in!   On one occasion, I could not get in at all.  Standing there with customers, peeping through windows ... I really had to control myself ... felt like smashing in a window ... OOPs! Did I do that ?  It was vacant, of course :)  The listing agent was on vacation and the office staff told me that either the garage door or the back sliding door should be open.  Trudging all around the house with my customers, trying to open doors ... like an absolute idiot!  As if it could not get any worse, the agent from an open house (happening directly across the road) waves my customers over, and they go!!  Consider yourself lucky.   

May 27, 2008 03:56 PM #14
Thesa Chambers
Fred Real Estate Group - Bend, OR
Principal Broker - Licensed in Oregon

frustrating as this can be.... what I find even worse is when the key does not work once you find the box

May 27, 2008 04:44 PM #15
Terry & Bonnie Westbrook
Westbrook Realty Broker-Owner - Grand Rapids, MI
Westbrook Realty - Grand Rapids Forest Hills MI Re

Why make it so hard they want us to show the property but it is at their convenience.

May 27, 2008 04:52 PM #16
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor

Oh I can feel the steam coming out of my ears just thinking about it!  Its one of my top 3 pet peeves probably!  What the heck?  Whats wrong with the front door - are we worried people are going to know the house is for sale?  Is it security?  Easier to break the window then get into a lockbox........

L ckboxes placed so high - i need a footstool to reach them; on the gas meter.....50/50 chance left or right side of the house? It'll be the opposite side of the house that I go to first.....walking through wet grass.....mud.......doggy poop........poison ivy......honestly??????

Or its placed on a garage door, shed door, back fence, under the neighbours mat......someplace thats within each reach of the pitbull on a leash.......????

Or on a slope,hill..crevice......its positively perverse sometimes.......add to it 100 degree temperatures and I'm ready to tear a strip of the Listing realtor...

OK Liz take a deeeeeep breath......


May 27, 2008 04:54 PM #17
Linda Scanlan
A Fan of AR - Burleson, TX

And they wonder why it never gets shown?? They should have drawn a map in the showing instructions.

May 27, 2008 10:08 PM #18
Brian Block
RE/MAX Allegiance, Managing Broker/Branch Vice President - McLean, VA
Northern Virginia & D.C. Real Estate

Pat, I can commiserate with you.  If you can't show it, you can't sell it.  Why don't some agents get it?  At least it had a blue box and not a combo!

May 27, 2008 11:08 PM #19
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

I have found lockboxes in the strangest locations. Once at a condo, the agent said it was on the stair railing going down. Fine, when I got there there was 5 of them. Ok, I had to try everyone while my buyers stood there in the snow and cold. It was really frustrating...

May 27, 2008 11:51 PM #20
Kelly Sibilsky
Licensed Through Referral Connection, LTD. - Lake Zurich, IL

I had a situation similar to Missy's...there were several lock boxes all lined up on a railing at a condo building and it was a fun guessing game to figure out which lockbox went with which property. Another time the lockbox was on a leg of a bench on the front porch...and I had to literally get down on all fours to open it...on top of that it was upside down and gravity made it hard to get the key box out. It's so professional to crawl around on the ground in front of your clients while they laugh hysterically...

May 28, 2008 01:06 AM #21
Kristal Kraft
The Berkshire Group Realtors - Denver, CO
Selling Metro Denver Real Estate - 303-589-2022

All I could think to say was, "Watch out for snakes!"  What the heck are they thinking putting a l/b out of view.  Sherlock Homes we ain't!



May 28, 2008 02:28 AM #22
Vickie Arcuri
EWM Realty International - Fort Lauderdale, FL
South Florida Luxury Real Estate

Isn't it just the worst when that happens??!!  A couple of weeks ago, there was one that I didn't find at all and another one had the key missing (apparently the key had been taken by the Agent viewing the home right before us, it was never returned, the Listing Agent had to get another key made, and we returned the next day to view it). 

May 28, 2008 04:49 AM #23
* Rate A Home
Rate A Home - Saugatuck, MI

Patricia, "Bring your machete!" to funny. Glad you were able to find the needle in the hay stack. Hope you sold it!

May 28, 2008 08:49 AM #24
Billnulls Blog Florida Realty Professional
Charles Rutenberg Realty - Clearwater, FL

Pat - I have had similar experiences! It can indeed be frustrating!!!

May 30, 2008 02:27 AM #25
Carol Culkin
Reece & Nichols - Leawood, KS
Overland Park

Pat - This was very entertaining. It's interesting to see what i missed while away! Been there, done that!

Jun 06, 2008 07:57 AM #26
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Patricia Kennedy

Home in the Capital
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