DO NOT USE All My Sons Moving and Storage

By
Real Estate Agent 0225218019

My daughter recently moved and used All My Sons Moving and Storage out of Richmond Virginia. 

 

They did not wrap her furniture or strap anything down in the truck.  The new house was less than a mile from the old house, but she sustained an incredible amount of damage to almost every piece of furniture she owns. It is hard to imagine how so much damage was sustained in such a short trip.

 

She just posted this on Facebook: This is a warning! Do NOT hire All My Sons Moving & Storage to move you. They managed to damage or break most of my furniture. They damaged the walls and soiled the carpets in my new home, even got blood on my mattress! They fraudulently charged me for supplies they didn't use. I was never shown or told what their liability was but was assured my things would be treated with care and they were licensed and insured against damages. They make the claims process an enormous pain in hopes you won't do it, and they would have to have damaged 60,000 lb of my stuff in order for me to not have paid them to ruin all the things that I worked hard to pay for and that have sentimental value to me. All My Sons made my move an absolute NIGHTMARE!

Posted by

Sybil Campbell, REALTOR®, ABR, SFR, SRES

Long and Foster, REALTORS®

(757) 876-0140

WHATEVER THE DIRECTION SYBIL CAN HELP YOU LOCATE THE HOME OF YOUR DREAMS

sybil.realestate@gmail.com

Comments (21)

Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Oh my goodness, Sybil. Moving is stressful enough without having to go through this as well.

Aug 26, 2018 12:50 PM
Dan Tabit
Keller Williams Bellevue - Sammamish, WA

How awful. I hope they wake up and come to take responsibility for this. 

Aug 26, 2018 12:55 PM
Lynnea Miller
Bend Premier Real Estate - Bend, OR
Premier Real Estate Service in Central Oregon

So sorry for the bad experience for your daughter.  I hope the mover steps up and makes things right.

Aug 26, 2018 01:47 PM
William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

Some people do not care especially if hey really didn't want to help in the first place

Aug 26, 2018 06:03 PM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Sybil- that is truly a shame. I hope that your daughter has some recourse with this company. 

Aug 26, 2018 06:13 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I'm so sorry.

Aug 26, 2018 09:39 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Endre Barath, Jr., I had encourage her to use The Other Moving Company, they movee us  (Walt and I) when we combined households.  They were excellent and we didn't even have a scratch.  Unfortunatley, they were booked up by the time she called them.

Aug 27, 2018 02:46 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I know Nina Hollander, it's really sad.

Aug 27, 2018 02:46 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Dan Tabit, All My Sons seems to have themselves covered well.

Aug 27, 2018 02:47 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Lynnea Miller, I think they will probably get away with it as they seemed to have made a pattern of this.

Aug 27, 2018 02:48 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

You are right William Feela.

Aug 27, 2018 02:48 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

You're right Kathy Streib.

Aug 27, 2018 02:53 PM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Thanks Marte Cliff.

Aug 27, 2018 02:53 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

That is terrible and so disheartening. That takes some of the joy out of moving.

Aug 27, 2018 06:33 PM
Anonymous
Bobbie Sue Hayes

Good morning! My name is Bobbie Sue Hayes and I am the Claims Manager for All My Sons Moving & Storage, located at the Corporate office in Carrollton, Texas

I am very sorry to learn about the issues your daughter experienced during her recent move, about which you have posted.

It certainly does not sound like the excellence in service for which we strive to offer our customers.

I would certainly appreciate an opportunity to visit with your daughter about her experience, and perhaps offer some resolution.

Would you be so kind as to refer her to my office at 469-535-7624, so that I may have the benefit of learning about her experience, first hand? That would be very much appreciated. allmysons.com

Aug 29, 2018 07:37 AM
#16
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

You are right about that Debbie Reynolds.

Aug 30, 2018 02:14 PM
Wayne Johnson
Coldwell Banker D'Ann Harper REALTORS® - San Antonio, TX
San Antonio REALTOR, San Antonio Homes For Sale

Sybil Campbell has there been anything positive that has come from the contact with their Corporate Office?

Oct 12, 2018 10:56 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

Wayne Johnson,  Thank you for asking.  After several days of playing phone tag, my daughter connected with a customer service rep for All My Sons.  They have promised to help her with the damages.  As of today, we don't know how much they will offer to pay her. 

Oct 16, 2018 07:07 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Sybil Campbell, I hate to say but I herad the same thing about them from one of my clients, What happen to good companies.  They better take care of her and make it right.

 

Oct 21, 2018 10:58 AM
Sybil Campbell
Fernandina Beach, FL
Referral Agent Amelia Island Florida

I hope they make it right Will, but I expect what they offer her will not cover the damages.

Oct 21, 2018 11:13 AM