In this fast paced world...
High Touch personalized service cannot be replaced by High Tech..
My customers seem to like the good old fashioned personal service which I continually strive to provide. I think more and more, people are craving more personalized service and attention. They want to feel special, and not to be "just another number".
In the world of Real Estate, I feel it's even more important. High Tech is good up to a point, but people are people and they like being treated like they are valued.
My advice is to always try to give your customers much more than they expect. Thank them for their business, and always provide the "personal touch".