Feedback, an elusive creature.

Real Estate Agent with Atlanta Communities 303302

We real estate agents are constantly asking for or being asked for feedback. It is the holy grail in client communications. When agents visit our listings, we love to get first hand information either about what the agent thinks or what his clients think about the home. It's not so much about confirming our own opinions, but about keeping tabs on what is going on in the market. I add this information to my own observations when I am out previewing homes and I can effectively communicate this info to my sellers.

It is also great to have this previewing knowledge when showing buyers homes. They may ask about something in the home and I can answer that I have recently seen this or that done in similar homes. When I preview or show a home, I take good notes and leave feedback for the listing agent that evening, because it is the right thing to do.

Unfortunately, many agents believe that the only feedback they need to give is and offer or no offer. I disagree. I believe that the seller has been gracious enough to let me invade their home, look in all the corners, and put them out of their own home while I am there, that I owe them the courtesy of good feedback. It doesn't cost me anything other than a small amount of time.

Feedback continues to be an elusive creature in real estate.

Posted by

Peter den Boer, Associate Broker, Realtor

Atlanta Communities Real estate Brokerage


Ph. 770.713.1545


I write about daily life as a Realtor in the Towne Lake Community in Woodstock Georgia.


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Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Peter. I understand your thinking but I respectfully disagree. As a listing agent if I don't known more about the home than anyone seeing it, the sellers hired the wrong person. That said if there is something funny in house, like a toilet not flushed or a gas smell, I would affirmatively want to know that immediately.

Oct 24, 2018 07:38 AM #1
William Feela
Realtor, Whispering Pines Realty 651-674-5999 No.

I get a fair amount of feedback, but I can tell it is not always the best.

Oct 24, 2018 09:21 AM #2
Evelina Tsigelnitskaya
SIB Realty - Sunny Isles Beach, FL 305-931-6931

Great post, Peter. 

Feed back is great option to communicate. 

Oct 24, 2018 09:31 AM #3
Chuck Willman
Utah Homes - Alpine, UT
Utah Homes

Peter, you are so right. Sometimes that agent needs some ammo to give a dose of reality to their client. 

Oct 24, 2018 06:32 PM #4
Lottie Kendall
Compass - San Francisco, CA
Helping make your real estate dreams a reality

I'm happy to give feedback and welcome receiving it, too. It adds to our knowledge base.

Oct 24, 2018 07:17 PM #5
Bruce Kunz
C21 Solid Gold Realty, Brick, NJ, 732-920-2100 - Howell, NJ
REALTOR®, Brick & Howell NJ Homes for Sale

I give feedback as requested, but it is hard to come by in return. Thanks for sharing your thoughts, Peter den Boer


Oct 24, 2018 08:13 PM #6
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

I agree with you. I'm not an agent but I've been both buyer and seller and it's a valuable tool.

Oct 25, 2018 05:03 AM #7
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

If feedback & input is interefed with...a smaller world is upon you...richfuscious

Oct 25, 2018 06:43 AM #8
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I get feedback about 75% of the time - but often it's useless. Many times the information is just checked off with "not interested." Nothing to go on there.

I've also found that when the agent is local and someone I know or have worked with, the feedback is much better. I think that's where the respect comes in and I wish it were that way more often.

Oct 25, 2018 09:31 AM #9
Dorie Dillard CRS GRI ABR
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good afternoon  Peter den Boer,

At last an agent who views feedback as a common courtesy, the right thing to do and benefits everyone. I do the same thing and try and make constructive feedback for the seller who made their house ready for my buyer to see. 

Oct 25, 2018 10:57 AM #10
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Peter den Boer, feedback can be a great tool if it's honest, I agree with  Margaret Goss, most of them I receive are useless. I just received one today that says "nice home". That means absolutely nothing to me or the seller. I don't expect to get feedback and advise my seller clients not to expect them at the time of listing.

Oct 25, 2018 11:17 AM #11
John Henry, Florida Architect
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Feedback is very helpful in any business and the more positive the better.  Of course you are hoping for detailed feedback about a listing.  Thank you.

Oct 26, 2018 08:33 AM #12
Elisa Uribe Realtor #01427070
Golden Gate Sotheby's International - Oakland, CA
Opening the Doors to California Homes -East Bay

Exactly! be it a positive or negative feedback, it will still help to make the best even better!

Oct 26, 2018 09:52 AM #13
Gene Cooper
Gene Cooper Realty - Fayetteville, NC
Investment properties

It always amazes me how few people are professional enough to give feedback.  In my local association the average is less than 30%.

Oct 27, 2018 11:03 AM #15
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

I give feedback when asked and certainly appreciate getting it as a listing agent, but so often it either doesn't happen or it's not particularly helpful. But some feedback is very useful to pass on to the seller.

Oct 27, 2018 04:14 PM #16
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Couldn't agree more.  It is so frustrating when agents don't share feedback that will help a seller make good decisions going forward.

Nov 01, 2018 07:16 PM #17
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

It is definitely annoying if you have to chase down the other agent to get feedback! 

Feb 15, 2019 05:50 AM #18
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Peter den Boer

MBA,GRI, Associate Broker, Realtor
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